English 
Français A
Rating: 5 out of 5
Order fulfilled on time. Careful service, very well packaged order.
Site to recommend.
Translated reviews
Site to recommend.
Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
serious site and fast and careful delivery
Translated reviews
A
Rating: 5 out of 5
Very good site, serious, item as proposed on the site, I recommend.
Translated reviews
A
Rating: 5 out of 5
Excellent contact by phone. Product conforms to the description, shipped quickly, very well packaged. I recommend without reservation.
Translated reviews
A
Rating: 5 out of 5
Excellent transaction: fast, efficient and professional. The hat arrived well packaged and is of good quality. I recommend this site
Translated reviews
A
Rating: 5 out of 5
VERY GOOD AND SERIOUS
Translated reviews
A
Rating: 5 out of 5
VERY GOOD
Translated reviews
A
Rating: 5 out of 5
efficient and fast.
Translated reviews
A
Rating: 5 out of 5
Delivered the order on time. Hats conform to the description and of good quality and finish. Site to recommend
Translated reviews
A
Rating: 5 out of 5
Product corresponding to my request
Translated reviews
A
Rating: 5 out of 5
Practical and compliant
Translated reviews
A
Rating: 5 out of 5
Very good! Compliant products, received on time, they seem to be of very good quality.
Translated reviews
A
Rating: 5 out of 5
Fast processing and delivery
Translated reviews
A
Rating: 5 out of 5
Very good
Translated reviews
A
Rating: 5 out of 5
Wide choice of products.
Very fast delivery times.
Translated reviews
Very fast delivery times.
A
Rating: 5 out of 5
Beautiful products. Very good telephone reception.
Translated reviews
A
Rating: 5 out of 5
Perfect, I have a head circumference of 57, they chose the right corresponding size. I really like my Irish cap, it is classy, very beautifully made, I wear it with pride, thank you and well done, see you soon.
Translated reviews
A
Rating: 5 out of 5
Good service
Translated reviews
A
Rating: 5 out of 5
package and serious from your company
Translated reviews
A
Rating: 5 out of 5
Quality products, delivery on time
Translated reviews
A
Rating: 5 out of 5
That's what I expected
Translated reviews
A
Rating: 5 out of 5
This is the second time I order from Traclet, the site is pleasant, clear and it is quick to make a choice and place an order. Moreover, there are enough explanations to help with the choice. Very good.
Translated reviews
A
Rating: 5 out of 5
Site with a wide choice and very serious
Translated reviews
A
Rating: 5 out of 5
Good Product: Perfect service and delivery
Translated reviews
A
Rating: 5 out of 5
Excellent please how to change the name of the LTM6 warranty as it was a gift
Thank you
Translated reviews
Thank you
A
Rating: 5 out of 5
Excellent
Translated reviews
A
Rating: 3 out of 5
An email sent 5 minutes after my order, asking for a correction, has not been read! I find that unfortunate!
Translated reviews
Response from Chapellerie Traclet
Hello
Yes, it's an error on my part, I didn't have time to manage both the flow of emails and orders.
If the size is not suitable, we will cover the shipping costs.
Please excuse me for this mistake.
Best regards
Traclet
Yes, it's an error on my part, I didn't have time to manage both the flow of emails and orders.
If the size is not suitable, we will cover the shipping costs.
Please excuse me for this mistake.
Best regards
Traclet
A
Rating: 5 out of 5
perfect
Translated reviews
A
Rating: 5 out of 5
Serious site with a selection of quality hats for all tastes and budgets. The +: numerous tips and explanations about the materials used, the place of manufacture and shaping.
Translated reviews
A
Rating: 5 out of 5
VERY VERY GOOD
Translated reviews
A
Rating: 5 out of 5
Very good site, no issues, very careful shipping.
Translated reviews
A
Rating: 5 out of 5
very well done, serious and the shipping of very good quality, so 10/10
Translated reviews
A
Rating: 5 out of 5
Easy access, smooth navigation, impeccable store.
Translated reviews
A
Rating: 5 out of 5
Fast shipping, well protected in a box, good communication and immediate refund for an item too small not available for exchange. The return is at the customer's expense, that's the only point that could be improved. Fortunately, my second order was the right size, I didn't have to return several hats.
Translated reviews
A
Rating: 5 out of 5
Efficient delivery
Translated reviews
A
Rating: 5 out of 5
this site is really very good. Too bad we can't indicate the actual size that suits us (e.g.: small size). Very serious site. I recommend it.
Translated reviews
A
Rating: 5 out of 5
Very good site
Translated reviews
A
Rating: 5 out of 5
Very good site with a wide selection.
Translated reviews
A
Rating: 5 out of 5
Very professional and fast delivery perfectly packaged.
Translated reviews
A
Rating: 5 out of 5
Very nice product fast delivery nothing to say I recommend this supplier
Translated reviews