English 
Français J
Rating: 5 out of 5
excellent quality, fast shipping
Translated reviews
Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 3 and 5 stars
Reset filtersJ
Rating: 5 out of 5
The navigation on the site is well done.
The delivery was very fast.
The products are very good.
Translated reviews
The delivery was very fast.
The products are very good.
M
Rating: 5 out of 5
Fast.
Translated reviews
M
Rating: 5 out of 5
Very good
Translated reviews
V
Rating: 5 out of 5
Pleasant site to browse.
Fast delivery.
Order in accordance with what I expected.
Translated reviews
Fast delivery.
Order in accordance with what I expected.
I
Rating: 5 out of 5
Good product and fast delivery.
Translated reviews
J
Rating: 5 out of 5
Impeccable...
Translated reviews
G
Rating: 5 out of 5
Very satisfied. Thank you.
Translated reviews
F
Rating: 5 out of 5
Nothing to report!
Translated reviews
A
Rating: 5 out of 5
Easy to find what I was looking for and simple to buy. Couldn't be happier.
Translated reviews
P
Rating: 3 out of 5
sadly my delivery packaging was water contaminated and damaged has had to be returned
I found the hat to be very flimsy and not to my liking thankq
Translated reviews
I found the hat to be very flimsy and not to my liking thankq
M
Rating: 5 out of 5
Order quickly shipped in a very neat package. Products matching my expectations.
Translated reviews
A
Rating: 5 out of 5
Very nice item, delivered within the estimated time.
Translated reviews
E
Rating: 5 out of 5
Delighted with my order, the quality is excellent and the size is perfect. Thank you.
Translated reviews
P
Rating: 5 out of 5
Order, exchange and delivery without any problems.
Translated reviews
Y
Rating: 5 out of 5
Impeccable as with every order. Nothing to say!
Translated reviews
F
Rating: 5 out of 5
No problems, fast delivery.
Translated reviews
F
Rating: 5 out of 5
Everything was easy, from choosing the product to ordering and receiving it on the specified date and place. And, most importantly, the product is as ordered.
Translated reviews
B
Rating: 5 out of 5
Clear site, precise, item well described. Fast delivery.
Translated reviews
D
Rating: 5 out of 5
Perfect transaction.
Translated reviews
L
Rating: 5 out of 5
A great team that listens, responsive 20/20 on all points, thank you to them.
Translated reviews
Y
Rating: 5 out of 5
Very satisfied.
Translated reviews
M
Rating: 5 out of 5
Beautiful items of good quality.
Translated reviews
S
Rating: 5 out of 5
Very satisfied.
Translated reviews
J
Rating: 5 out of 5
Your site is good.
Translated reviews
R
Rating: 5 out of 5
An impeccable cap, of great quality, sent quickly and securely. I am delighted and wear it with great pleasure. It fits me perfectly and it's rare to find headgear in my size (62 cm).
Translated reviews
D
Rating: 5 out of 5
Perfect!!!!
Translated reviews
M
Rating: 5 out of 5
Very good.
Translated reviews
P
Rating: 5 out of 5
Effective.
Translated reviews
H
Rating: 5 out of 5
Very nice item...
Translated reviews
S
Rating: 5 out of 5
Very good purchase. Conforms to the description and photo.
Translated reviews
A
Rating: 5 out of 5
Impeccable, careful packaging, express delivery
Translated reviews
L
Rating: 5 out of 5
Perfect
Translated reviews
W
Rating: 5 out of 5
Nothing to report, everything is perfect
Translated reviews
M
Rating: 5 out of 5
very easy to find the desired product
Translated reviews
N
Rating: 2 out of 5
The cap is not very fine and the fabric is not of good quality
Translated reviews
Response from Chapellerie Traclet
Hello,
Thank you for taking the time to share your opinion.
We have been making this work cap for several industrial companies for over 50 years.
What are the fabric issues encountered as this met the demand of our industrial companies.
If you want another quality of fabric, we do have other models in thicker or thinner fabric.
Remaining at your disposal to better understand your expectations for this work cap.
Best regards.
The chapellerie-traclet team
Thank you for taking the time to share your opinion.
We have been making this work cap for several industrial companies for over 50 years.
What are the fabric issues encountered as this met the demand of our industrial companies.
If you want another quality of fabric, we do have other models in thicker or thinner fabric.
Remaining at your disposal to better understand your expectations for this work cap.
Best regards.
The chapellerie-traclet team
P
Rating: 5 out of 5
lots of choices, fast shipping and beautiful quality
Translated reviews
Y
Rating: 5 out of 5
Fast shipping, impeccable packaging. I recommend!
Translated reviews
B
Rating: 5 out of 5
Excellent hat shop! The best?
Translated reviews
A
Rating: 2 out of 5
Not good
Translated reviews
Response from Chapellerie Traclet
Hello,
We thank you for taking the time to share your opinion. We are sorry to learn that your experience did not meet your expectations. Your feedback is valuable and will help us improve our services. Please feel free to contact us directly to tell us the issue encountered with your order.
Best regards.
The chapellerie-traclet team
We thank you for taking the time to share your opinion. We are sorry to learn that your experience did not meet your expectations. Your feedback is valuable and will help us improve our services. Please feel free to contact us directly to tell us the issue encountered with your order.
Best regards.
The chapellerie-traclet team