Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2017
serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2017
Very good site, fast delivery and very good packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2017
perfect I didn't know before my order but I think I will be a customer
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2017
Superb hat
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2017
Great choice and speed of delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2017
WHAT I WAS LOOKING FOR professionalism
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2017
Professional and serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2017
fast delivery and daily tracking ... perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2017
Nothing to say excellent service, fast and efficient and delighted with my purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2017
very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/01/2017
Order processed and shipped quickly. Just a problem with the invoice. I first requested an invoice with a VAT number, and I was sent the same invoice without a VAT number. I made a second request, and at that moment, I was sent the invoice of another customer that had nothing to do with my purchase. I reported it and never received a response again. Too bad, without this issue I would have given 5 stars.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/01/2017
Very unpleasant welcome from your collaborator on Saturday following the delivery of the product, to get some information about the return procedures.
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Response from Chapellerie Traclet
Hello,
Please excuse the welcome from our collaborator who may have expressed himself poorly while trying to do well to satisfy you.
We hope this does not tarnish our relationship for a future purchase.
Best regards
Traclet Sébastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2017
Very good! Quick exchange and without problem (due to a size too small at the order).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
Always perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2017
Efficient, clear and the prices are attractive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2017
Like a site to recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2017
Excellent product arrived in record time. Highly recommended
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2017
Very responsive, attentive, and professional. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
True Pro, a lot of choices for everyone, beautiful qualities, and for all budgets. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2017
Very serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2017
I am delighted with the items. The 2 hats are very good. Quick and efficient order, thank you. I will recommend this site to my friends. Margareth
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
Beautiful item, very warm
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
I bought the hat for my father who was very happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2017
Easy to access site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
Great, fast delivery, careful packaging, highly recommended. One advice, make sure to take measurements
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2017
Very good, fast shipping, highly recommended.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2017
Very fast. Good products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2017
always very professional... hat too small, immediately exchanged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2017
Very beautiful STETSON hat as I ordered and arrived very well and quickly. I would not hesitate to reorder soon.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2017
Very good seller, very responsive and quick following a small delivery error. The product is delivered quickly, carefully, and of very good quality. Identical to the photo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2017
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2017
Very good beautiful item
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2017
House always very serious. Highly recommended widely around you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2017
I had to make an exchange because I misjudged the size. The reshipment was immediate, without any problem. Hats off!
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