Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2017
Fast delivery, compliant products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2017
Site offering plenty of choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2017
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2017
perfect, as usual.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2017
Very easy to find your choice and quick to send
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2017
very nice hat, good fast delivery, perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2017
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2017
Quality site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2017
Serious site, very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2017
I regret not having it sooner. Maybe I'm wrong, I think: either there was a bug on the internet or the site is not regularly updated. What I didn't understand well, the day I called, the last hat had just been delivered, while I had been trying to order it online for about a month.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2017
Lots of choices (color, model...) and easy to search for what you need.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2017
Simple and fast purchase! Well-designed site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2017
excellent site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2017
Fast, efficient, model meets my expectations. Undeniable quality. Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2017
super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2017
very comprehensive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2017
Very good responsiveness. Fast sending and receiving!!! Nothing to report!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2017
Excellent! Unfortunately too few small sizes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2017
A wide choice of products, fast shipping, what more could you ask for?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2017
Delighted, product as described, fast delivery and professional and friendly phone support
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2017
absolutely nothing to complain about, item received on time. Good quality product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2017
The site is well designed. Very good order tracking.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2017
I would say, hats off, very fast and good quality, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2017
Really good. You can find a specific product thanks to the search filters. The packages are carefully wrapped. The cherry on the cake would be to have an option for in-store pickup (Roanne or St-Etienne) to benefit from free shipping.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/01/2017
Very well-stocked site. Additional filters could make the search faster.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2017
Fast delivery (order prepared and shipped the same day), products are in stock, in short, exemplary service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2017
Very well organized
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2017
speed and seriousness
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2017
Very well packaged in a gift package and well protected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2017
Effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2016
Perfect, nice hat that I have been looking for a long time.* Very satisfied, I will come back....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2017
serious and fast. Quality items
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2017
very wide choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2017
Fast delivery and quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2017
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2017
Very satisfied with my new Panama hat. Exactly as in the photo.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2017
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2017
It is very good, offers different products
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