Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié

Published on 15/01/2017 à 10h06 following a purchase from 05/01/2017

Very good

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Acheteur Vérifié

Published on 15/01/2017 à 08h52 following a purchase from 04/01/2017

It would be good to indicate a restocking date for the missing products.

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Acheteur Vérifié

Published on 15/01/2017 à 08h46 following a purchase from 04/01/2017

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 15/01/2017 à 08h31 following a purchase from 05/01/2017

Very kind for preliminary information before purchase. Fast and impeccable delivery.

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Acheteur Vérifié

Published on 15/01/2017 à 08h26 following a purchase from 05/01/2017

very good in all respects, quality, speed, price and advice

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Acheteur Vérifié

Published on 15/01/2017 à 08h24 following a purchase from 05/01/2017

very good, I recommend this site

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Acheteur Vérifié

Published on 15/01/2017 à 08h12 following a purchase from 30/12/2016

Very good, and correct?

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Acheteur Vérifié

Published on 15/01/2017 à 08h01 following a purchase from 04/01/2017

perfect site

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Acheteur Vérifié

Published on 15/01/2017 à 07h26 following a purchase from 06/01/2017

Important choice. Easy phone contact, good advice. Fast delivery.

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Acheteur Vérifié

Published on 15/01/2017 à 06h46 following a purchase from 04/01/2017

Serious speed, well packaged good product = I like it traclet!

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Acheteur Vérifié

Published on 13/01/2017 à 17h44 following a purchase from 13/12/2016

Good site and easy contact

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Acheteur Vérifié

Published on 13/01/2017 à 12h22 following a purchase from 04/01/2017

no problem; fast delivery

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Acheteur Vérifié

Published on 13/01/2017 à 08h12 following a purchase from 05/11/2016

Clear site. Effective phone assistance, following a problem accessing my account, (my fault to be precise).

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Acheteur Vérifié

Published on 12/01/2017 à 14h59 following a purchase from 03/01/2017

Great choice
Competitive prices

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Acheteur Vérifié

Published on 12/01/2017 à 14h29 following a purchase from 03/01/2017

VERY GOOD

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Acheteur Vérifié

Published on 12/01/2017 à 14h18 following a purchase from 10/12/2016

Very good in every respect.

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Acheteur Vérifié

Published on 12/01/2017 à 13h18 following a purchase from 03/01/2017

Speed, quality, and choice!!

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Acheteur Vérifié

Published on 12/01/2017 à 13h05 following a purchase from 04/01/2017

Very good fast quality service, everything we expect as a satisfied consumer. Bravo, it's rare on the web.

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Acheteur Vérifié

Published on 12/01/2017 à 12h33 following a purchase from 04/01/2017

Perfect...

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Acheteur Vérifié

Published on 12/01/2017 à 11h55 following a purchase from 03/01/2017

Very fast delivery.

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Acheteur Vérifié

Published on 11/01/2017 à 22h17 following a purchase from 28/12/2016

IMPECCABLE ORDER AND DELIVERY HANDLED VERY QUICKLY. THANK YOU

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Acheteur Vérifié

Published on 11/01/2017 à 18h34 following a purchase from 02/01/2017

Very professional and responsive

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Acheteur Vérifié

Published on 11/01/2017 à 15h01 following a purchase from 31/12/2016

I recommend Stetson

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Acheteur Vérifié

Published on 11/01/2017 à 13h59 following a purchase from 02/01/2017

You were very efficient, I am very satisfied with my purchase, I have recommended you to my friends who are also looking for berets.
Best regards
Véronique Lafon-Bénard

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Acheteur Vérifié

Published on 11/01/2017 à 13h22 following a purchase from 02/01/2017

Had to return it, size too small, I should have listened to the opinions of internet users.

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Response from Chapellerie Traclet Published on 11/01/2017

Hello, Sorry that the size is a bit small but for this type of docker hat that is worn quite high on the head; the size can sometimes be problematic as it does not sit deeply on the head. It is of course possible to return the product by indicating the desired size in exchange. Best regards, Traclet

Acheteur Vérifié

Published on 11/01/2017 à 13h15 following a purchase from 22/12/2016

Very clear site that perfectly meets our search.

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Acheteur Vérifié

Published on 11/01/2017 à 13h09 following a purchase from 02/01/2017

Cap completely in accordance with the description. Fast and impeccable shipping.
House and services to recommend without reservation.

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Acheteur Vérifié

Published on 11/01/2017 à 13h02 following a purchase from 02/01/2017

Easy to use and order. Fast delivery with no problems.

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Acheteur Vérifié

Published on 10/01/2017 à 21h02 following a purchase from 28/12/2016

Very good product. Fast delivery

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Acheteur Vérifié

Published on 10/01/2017 à 20h42 following a purchase from 30/12/2016

Nothing to say, everything is fine

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Acheteur Vérifié

Published on 10/01/2017 à 16h46 following a purchase from 14/12/2016

Very realistic, the product corresponds well to what is shown on the site!

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Acheteur Vérifié

Published on 10/01/2017 à 15h39 following a purchase from 29/11/2016

Allows you to find the unfindable!

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Acheteur Vérifié

Published on 10/01/2017 à 14h31 following a purchase from 31/12/2016

Very satisfied with this product. Nice quality, nice look, both classic and trendy, and a great choice on this site that I recommend.

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Acheteur Vérifié

Published on 10/01/2017 à 13h00 following a purchase from 31/12/2016

Excellent

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Acheteur Vérifié

Published on 10/01/2017 à 13h00 following a purchase from 01/01/2017

Package opened during transport, improve the packaging, box not suitable for this transport.

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Acheteur Vérifié

Published on 10/01/2017 à 12h57 following a purchase from 31/12/2016

Wonderful!

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Acheteur Vérifié

Published on 10/01/2017 à 10h45 following a purchase from 27/12/2016

Delighted with my purchase and the speed of delivery.

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Acheteur Vérifié

Published on 08/01/2017 à 23h32 following a purchase from 01/12/2016

Having already ordered in 2015, I did not hesitate to make my purchases again. Service, quality, fast delivery: I
will return.

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Acheteur Vérifié

Published on 08/01/2017 à 16h22 following a purchase from 30/12/2016

The feeling of being in contact with a 'real' store.

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Acheteur Vérifié

Published on 08/01/2017 à 14h57 following a purchase from 25/12/2016

Delivery a bit long but between Christmas and New Year nothing surprising. I chose the gift option and I am delighted, very nice packaging, the cap was very well protected.

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