Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2016
A nice site among many others but which offers you your precise size and that makes all the difference.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2016
I urgently needed a hat for face protection....On December 30, 2016, at 10:30 am, I ordered on this site which seemed serious and of very good quality. I left a message with my order to explain my urgency and the need for this hat. The next morning I received my hat at home via express delivery. Extremely happy with Traclet hat shop and the product, I will not hesitate to order again very soon.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2016
Good and fast
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/11/2016
The 'black fox fur chapka - brown color' that I received is a very beautiful chapka made of real fur, except that it is clearly more burgundy and, above all, the bleached tips of the fur give a pinkish hue!!! We are very far from the description and even if the principle of skins means that each piece is unique, the one I received has a very (too much) feminine aspect, whereas I intended it for my personal use...
Translated reviews
Response from Chapellerie Traclet
Hello, For the fox chapka reference 1181, we have it either in black or brown. You ordered the brown color. Normally this color corresponds well to the one we have in the photo on the fourth image. If the brown color does not satisfy you, it is of course possible to change it. We also have it in black. Remaining at your disposal. Best regards, Traclet
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2016
Very good product and fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2016
Hat very well packaged.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2016
Thank you for sending it back to me since I did not receive the first order...
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/12/2016
lack of follow-up on the order's progress
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2016
VERY HAPPY WITH TRACLET
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2016
Very playful with a very large choice
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2016
Serious with competent telephone information
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2016
Very satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2016
Very good order, fast and good quality/price ratio
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2016
Fast, no problem, information on time
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2016
Easy and efficient navigation.
Very well illustrated site with many models presented with product descriptions.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2016
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2016
Very responsive and good communication
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2016
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/12/2016
a bit complicated to navigate the site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2016
Fast shipping without problems; thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2016
Advanced delivery times!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2016
Very good, ordered products delivered quickly with good tracking
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2016
Impeccable
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2016
Nothing to say
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2016
Good site, serious
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2016
Very satisfied with my purchase, totally in line with the description.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2016
Carefully packaged, super!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2016
Super
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2016
Very good site. Fast shipping
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2016
Very good service
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2016
Ordered immediately received immediately "hat" for the quality of service
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2016
serious and efficient. Order delivered quickly.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/12/2016
First image of the hat does not match the item sent
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2016
no issues
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2016
Oct 10
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2016
Good images, easy to navigate. Fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2016
perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2016
Very efficient, very fast shipping duration, and delivery to pick-up stations is very convenient, nothing to complain about.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2016
Very interesting
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/12/2016
site 'as it should be' nothing exceptional.
Translated reviews
We use cookies for audience measurement and improving user experience.