Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

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Pierre D.

Published on 31/10/2025 à 21h09 following a purchase from 27/10/2025

A new purchase.....completely satisfied

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Beatrice L.

Published on 31/10/2025 à 20h31 following a purchase from 27/10/2025

The ordered hat is very beautiful, even though it's an entry-level product. So I just ordered a hat box to store it and a brush to maintain it. The range of hats offered on this site as well as the accessories are fantastic.

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Margaux B.

Published on 31/10/2025 à 20h05 following a purchase from 27/10/2025

Fast delivery, exactly as in the photos
Superb purchase and perfect quality

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Marie-Josèphe V.

Published on 31/10/2025 à 13h27 following a purchase from 24/10/2025

I hesitated to order a hat online. I followed the recommendations regarding the product size, according to the brand. Fast delivery. Very good quality item and meets my expectations. I recommend.

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Patricia G.

Published on 31/10/2025 à 10h40 following a purchase from 23/10/2025

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Cathie S.

Published on 31/10/2025 à 06h30 following a purchase from 27/10/2025

Very good, quality products, perfect and fast service, I recommend!

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Pascal V.

Published on 30/10/2025 à 21h45 following a purchase from 24/10/2025

Super cap, warm, elegant and of good quality

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Laurent D.

Published on 30/10/2025 à 20h44 following a purchase from 26/10/2025

Easy purchase and fast delivery

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Pascal H.

Published on 30/10/2025 à 20h42 following a purchase from 26/10/2025

perfect

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Sophie G.

Published on 30/10/2025 à 20h34 following a purchase from 24/10/2025

Responsive customer service. Quality item that meets expectations.

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Florence J.

Published on 30/10/2025 à 20h26 following a purchase from 26/10/2025

Everything is perfect

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Mikhaël T.

Published on 30/10/2025 à 20h06 following a purchase from 26/10/2025

Very good. Good product quality. Well packaged and delivered on time and in good condition

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Michel R.

Published on 30/10/2025 à 20h02 following a purchase from 24/10/2025

I would have liked to receive the hat in the same packaging as the one I received during my order 5 years ago
Perfect product
Delivery: ok

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Marc H.

Published on 30/10/2025 à 20h01 following a purchase from 26/10/2025

Everything was good and satisfactory

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Christophe G.

Published on 30/10/2025 à 19h52 following a purchase from 23/10/2025

Very neat, pleasant material and a really beautiful product, I am delighted.
I highly recommend!!!

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Renaud L.

Published on 30/10/2025 à 12h18 following a purchase from 22/10/2025

Beautiful Basque beret! Received quickly in Belgium.

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Valerie G.

Published on 30/10/2025 à 09h01 following a purchase from 16/10/2025

Reliable site

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Jacques B.

Published on 29/10/2025 à 15h19 following a purchase from 21/10/2025

Excellent in every way!

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Anne L.

Published on 29/10/2025 à 09h53 following a purchase from 23/10/2025

Order delivered quickly, quality items

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Francis F.

Published on 28/10/2025 à 22h47 following a purchase from 23/10/2025

Navigation on the site a bit slow, possibly due to the large number of items. Otherwise, very good descriptions of the products offered. Fast delivery and impeccable packaging.

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Jean Marc T.

Published on 28/10/2025 à 15h57 following a purchase from 24/10/2025

Satisfied

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Pascal T.

Published on 28/10/2025 à 15h40 following a purchase from 22/10/2025

Very good

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Laurence R.

Published on 28/10/2025 à 14h34 following a purchase from 24/10/2025

Perfect hat

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Emmanuelle B.

Published on 28/10/2025 à 09h55 following a purchase from 24/10/2025

Very beautiful perfect

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Matthieu B.

Published on 28/10/2025 à 08h46 following a purchase from 20/10/2025

Excellent quality product for the price. Delivery time as announced. Package tracking and collection very simple and efficient. Quick response to inquiries. I have no doubt that I will shop at this store again for future hat purchases.

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Sofia N.

Published on 28/10/2025 à 08h42 following a purchase from 23/10/2025

Magnificent hat shipped very quickly in careful packaging. I will order again on the site.

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Tony C.

Published on 27/10/2025 à 19h03 following a purchase from 22/10/2025

Nothing to report as with my previous orders which have always been processed quickly

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Carole P.

Published on 27/10/2025 à 11h09 following a purchase from 21/10/2025

Very good products: very high quality!

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Dominique M.

Published on 26/10/2025 à 23h05 following a purchase from 21/10/2025

Perfect from A to Z

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Dominique A.

Published on 26/10/2025 à 17h38 following a purchase from 21/10/2025

Great selection. Fast delivery. Nothing to complain about. Thank you for everything.

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Véronique L.

Published on 26/10/2025 à 06h28 following a purchase from 21/10/2025

Perfect!

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Thierry O.

Published on 26/10/2025 à 01h46 following a purchase from 20/10/2025

Perfect

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Claude A.

Published on 25/10/2025 à 21h21 following a purchase from 19/10/2025

Item conforms to its description

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Bernard P.

Published on 25/10/2025 à 20h34 following a purchase from 19/10/2025

Good quality/price ratio and fast delivery

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John Carl B.

Published on 25/10/2025 à 08h45 following a purchase from 20/10/2025

Nothing to report, perfect

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Pierre D.

Published on 25/10/2025 à 07h37 following a purchase from 21/10/2025

Very efficient

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Luc D.

Published on 25/10/2025 à 01h18 following a purchase from 21/10/2025

Fast and careful!

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Françoise H.

Published on 24/10/2025 à 21h02 following a purchase from 20/10/2025

Nothing to complain about as usual

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Michel H.

Published on 24/10/2025 à 20h15 following a purchase from 13/10/2025

Fast shipping.

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Roger D.

Published on 24/10/2025 à 17h57 following a purchase from 16/10/2025

Fast delivery, good product

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