Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

Reset filters

Acheteur Vérifié

Published on 30/09/2016 à 12h39 following a purchase from 21/09/2016

Good service, serious, quality hat

Translated reviews

Acheteur Vérifié

Published on 29/09/2016 à 14h42 following a purchase from 02/09/2016

Good site and reliable. Fast delivery. Nice product.

Translated reviews

Acheteur Vérifié

Published on 29/09/2016 à 09h45 following a purchase from 16/09/2016

Very good readability

Translated reviews

Acheteur Vérifié

Published on 28/09/2016 à 21h52 following a purchase from 17/09/2016

You don't find many good hat makers anymore; with this site it's easy to find a suitable hat

Translated reviews

Acheteur Vérifié

Published on 28/09/2016 à 14h13 following a purchase from 19/09/2016

Very good

Translated reviews

Acheteur Vérifié

Published on 28/09/2016 à 13h40 following a purchase from 19/09/2016

A serious site: fast and careful shipping

Translated reviews

Acheteur Vérifié

Published on 28/09/2016 à 13h27 following a purchase from 19/09/2016

Very clear site, it is very easy to find the desired product

Translated reviews

Acheteur Vérifié

Published on 28/09/2016 à 13h18 following a purchase from 15/09/2016

I couldn't order on the site; ordering by phone was super welcoming and professional

Translated reviews

Acheteur Vérifié

Published on 28/09/2016 à 12h31 following a purchase from 16/09/2016

A lot of choices! Prices are high but it's quality so nothing to say!

Translated reviews

Acheteur Vérifié

Published on 28/09/2016 à 10h43 following a purchase from 17/09/2016

products conform to the order and fast shipping

Translated reviews

Acheteur Vérifié

Published on 28/09/2016 à 10h04 following a purchase from 16/09/2016

Compliant shipment and fast delivery. Very good packaging.

Translated reviews

Acheteur Vérifié

Published on 27/09/2016 à 13h32 following a purchase from 17/09/2016

very nice

Translated reviews

Acheteur Vérifié

Published on 27/09/2016 à 13h16 following a purchase from 17/09/2016

Very well designed site, clear and intuitive

Translated reviews

Acheteur Vérifié

Published on 27/09/2016 à 12h45 following a purchase from 17/09/2016

No issues with the order and receipt

Translated reviews

Acheteur Vérifié

Published on 27/09/2016 à 12h34 following a purchase from 18/09/2016

Item delivered quickly in undamaged packaging. Thank you for the quality of service.

Translated reviews

Acheteur Vérifié

Published on 27/09/2016 à 12h19 following a purchase from 17/09/2016

very good

Translated reviews

Acheteur Vérifié

Published on 25/09/2016 à 16h22 following a purchase from 15/09/2016

super site ..

Translated reviews

Acheteur Vérifié

Published on 25/09/2016 à 14h19 following a purchase from 17/08/2016

super quality, delivery...

Translated reviews

Acheteur Vérifié

Published on 25/09/2016 à 08h11 following a purchase from 09/09/2016

Very intuitive and clear website. No issues

Translated reviews

Acheteur Vérifié

Published on 24/09/2016 à 20h45 following a purchase from 08/09/2016

perfect

Translated reviews

Acheteur Vérifié

Published on 24/09/2016 à 15h22 following a purchase from 15/09/2016

excellent service

Translated reviews

Acheteur Vérifié

Published on 24/09/2016 à 00h31 following a purchase from 14/09/2016

Professional

Translated reviews

Acheteur Vérifié

Published on 23/09/2016 à 12h30 following a purchase from 14/09/2016

Very good

Translated reviews

Acheteur Vérifié

Published on 22/09/2016 à 19h31 following a purchase from 14/09/2016

very serious

Translated reviews

Acheteur Vérifié

Published on 22/09/2016 à 18h24 following a purchase from 04/09/2016

fast and serious service, satisfied with my first order

Translated reviews

Acheteur Vérifié

Published on 22/09/2016 à 15h44 following a purchase from 07/09/2016

The site is perfect!

Translated reviews

Acheteur Vérifié

Published on 22/09/2016 à 11h12 following a purchase from 13/09/2016

Very good, impeccable service, careful and attentive. I recommend!

Translated reviews

Acheteur Vérifié

Published on 22/09/2016 à 07h13 following a purchase from 08/09/2016

Precise, concise, complete site.

Translated reviews

Acheteur Vérifié

Published on 21/09/2016 à 19h02 following a purchase from 10/09/2016

Simple and pleasant to navigate

Translated reviews

Acheteur Vérifié

Published on 21/09/2016 à 16h25 following a purchase from 12/09/2016

Quality models and a lot of choices. It is impossible not to find the model you are looking for.

Translated reviews

Acheteur Vérifié

Published on 21/09/2016 à 16h08 following a purchase from 13/09/2016

Nothing to report, impeccable.

Translated reviews

Acheteur Vérifié

Published on 21/09/2016 à 14h18 following a purchase from 13/09/2016

Fast shipping! Received in 48h

Translated reviews

Acheteur Vérifié

Published on 21/09/2016 à 13h20 following a purchase from 12/09/2016

clear and very manageable site, fast and efficient delivery

Translated reviews

Acheteur Vérifié

Published on 21/09/2016 à 09h12 following a purchase from 10/09/2016

Everything correct and fast

Translated reviews

Acheteur Vérifié

Published on 21/09/2016 à 08h33 following a purchase from 10/09/2016

Very good site.

Translated reviews

Acheteur Vérifié

Published on 21/09/2016 à 07h58 following a purchase from 06/09/2016

deadline respected..impeccable

Translated reviews

Acheteur Vérifié

Published on 20/09/2016 à 19h26 following a purchase from 11/09/2016

Twice a few years apart that I place an order. Each time it is too small! And yet I buy quite a few hats and caps so I know my size well. Okay, they take back the products but the return costs are at our expense. I don't think I will order again. However, they have a lot of choices apart from that!

Translated reviews

Response from Chapellerie Traclet Published on 21/09/2016

hello,
We have taken your comment into account.
However, the only previous order dates back to 2012 and on this order of a Justin hat; we have no sign of return.
What size do you wear? the ordered products are sizes S/M or 54/57 cm.
Best regards
Traclet

Acheteur Vérifié

Published on 20/09/2016 à 19h07 following a purchase from 12/09/2016

very serious..very fast delivery 1 day. perfect packaging

Translated reviews

Acheteur Vérifié

Published on 20/09/2016 à 18h36 following a purchase from 06/09/2016

Serious site offering a choice of quality hats.

Translated reviews

Acheteur Vérifié

Published on 20/09/2016 à 13h34 following a purchase from 09/09/2016

Perfect

Translated reviews