Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2016
very well made
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2016
excellent site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2016
Always happy, fast delivery and a lot of choices. As someone who loves hats, I only get them from here
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2016
Fast, efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2016
Very good service and follow-up!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2016
Fast delivery and conforms to the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2016
This is my first purchase on this site and everything was OK, fast and careful shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2016
easy navigation, very practical site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2016
Apart from the slightly damaged packaging (nothing serious), everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2016
Very ergonomic site and very well illustrated.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2016
huge choice, items very well described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2016
fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2016
The site is clear and secure without any issues. The advice is relevant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2016
Impeccable on all fronts: welcome, information, delivery time respected. I recommend without any reservation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2016
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2016
Very large selection, excellent quality items. Very careful packaging and fast service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2016
Good advice site regarding sizes: I chose the model smaller than my usual size, result impeccable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2016
Very good site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2016
very beautiful, very good quality. size 59 perfectly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2016
Very clear and attractive.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/07/2016
The hat arrived later than expected on July 23 instead of the 15th. It almost became too late because I was leaving for vacation that day.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/07/2016
Product defect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2016
Small hat, perfect! Very fast, even to the Netherlands. Bravo!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2016
Perfect transaction, fast, thank you to the whole team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2016
Clear site that brings together a wide choice of hats.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/07/2016
The hat I received has creases all around it which does not look nice and even less finished........very disappointed with the item as it is not very presentable, a quality control would be welcome
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2016
Serious and competent. Very wide choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2016
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2016
keep it up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2016
Very good, impeccable service, careful and attentive. I will recommend again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2016
Delivery within a reasonable time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2016
Order in line with my expectations and received quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2016
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2016
fast and efficient product meeting my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2016
always so professional.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2016
well done, easy navigation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2016
Excellent product: beautiful fabric, meticulous work, beautiful finishes
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2016
Very good, but could be improved by targeting more precisely the type of cap.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2016
Nothing to add, order received on time, in good condition and the quality of the item is exactly what I hoped for.
I will surely order again, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2016
Impeccable service
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