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Rating: 5 out of 5
very satisfied exactly what I wanted
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 3 and 5 stars
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Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
Order received quickly. Product corresponding to my expectations.
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J
Rating: 5 out of 5
Order and delivery done in record time, top packaging
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S
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
very good service
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G
Rating: 2 out of 5
The photos do not necessarily correspond to the hat models and the description of the model is incorrect.
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Response from Chapellerie Traclet
Hello,
We thank you for taking the time to share your feedback. We are sorry to learn that the photos and descriptions did not meet your expectations. Your opinion is valuable and helps us constantly improve our services. Please feel free to contact us for any questions or clarifications.
For the Borsalino hat, we forgot to correct part of our text indicating that this model no longer has a lining but a simple classic grosgrain without inner leather.
The information was indicated in the text about
About the Borsalino blues brothers hat
Composition: 100% felt hair
Brim width: approx. 5 cm
Crown height: approx. 10 cm
Handmade in Italy
Without inner lining
Best regards.
Traclet
We thank you for taking the time to share your feedback. We are sorry to learn that the photos and descriptions did not meet your expectations. Your opinion is valuable and helps us constantly improve our services. Please feel free to contact us for any questions or clarifications.
For the Borsalino hat, we forgot to correct part of our text indicating that this model no longer has a lining but a simple classic grosgrain without inner leather.
The information was indicated in the text about
About the Borsalino blues brothers hat
Composition: 100% felt hair
Brim width: approx. 5 cm
Crown height: approx. 10 cm
Handmade in Italy
Without inner lining
Best regards.
Traclet
Y
Rating: 5 out of 5
Quality of services, site, products and speed of product shipping.
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S
Rating: 5 out of 5
Very large choice and quality
Fast and efficient service
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Fast and efficient service
S
Rating: 5 out of 5
Good quality but made in China
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P
Rating: 5 out of 5
Very wide choice.
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A
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Impeccable
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P
Rating: 5 out of 5
keep it up
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J
Rating: 5 out of 5
Super fast delivery
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P
Rating: 5 out of 5
Perfect!
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J
Rating: 5 out of 5
in accordance with the product presentation; good quality. speed of dispatch
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B
Rating: 5 out of 5
This site offers a very wide choice of hats of all kinds, impossible not to find your happiness.
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C
Rating: 5 out of 5
Very fast shipping product in line with my expectations
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C
Rating: 5 out of 5
Corresponds exactly to what I wanted
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N
Rating: 5 out of 5
Serious, fast and beautiful quality
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F
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Remarkable site
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M
Rating: 5 out of 5
Very good.
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T
Rating: 5 out of 5
Very beautiful product in accordance with the description
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H
Rating: 5 out of 5
Everything was perfect. Thank you very much.
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P
Rating: 5 out of 5
A lot of choices of hats on this site, simple and intuitive navigation, affordable prices. Small waiting time expected between order and shipping. Deadline respected. Hat secured in reinforced package, arrived in perfect condition. Product in line with my expectations. I recommend this site. PA
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M
Rating: 5 out of 5
very friendly, impeccable service!
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P
Rating: 5 out of 5
Waiting times a bit long but still respecting their commitment
Top packaging and merchandise received without defects
Thank you
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Top packaging and merchandise received without defects
Thank you
M
Rating: 5 out of 5
Delighted with my purchase. The item is of excellent quality. I really like the color, the quality of the fabric and its originality. Completely satisfied therefore.
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R
Rating: 5 out of 5
Pleasant site and navigation.
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T
Rating: 5 out of 5
A lot of choices of shapes, colors and sizes. Fast delivery.
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M
Rating: 5 out of 5
Wide choice
Practical site
Fast shipping
Perfect packaging
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Practical site
Fast shipping
Perfect packaging
M
Rating: 3 out of 5
I was very disappointed with the Creusois hat whose felt is uncomfortable to wear as well as the paid return policy. The Creusois hat does not protect from the sun (the eyes) and it is very uncomfortable because I have ophthalmic migraines as soon as the sky is too bright or the sun shines. Too bad! I would have liked to exchange it but too many costs: return, shipping for reshipment, exchange shipping.
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J
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
I quickly found the cap that I could no longer find in stores.
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P
Rating: 5 out of 5
Fast, in accordance with the description and perfect size
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D
Rating: 5 out of 5
super happy with my purchase and fast delivery I recommend your store
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L
Rating: 5 out of 5
The perfect order
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C
Rating: 5 out of 5
Perfect navigation on the site. Fast delivery.
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