Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié

Published on 13/10/2015 à 09h54 following a purchase from 04/10/2015

very good, serious, fast, competent.

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Acheteur Vérifié

Published on 13/10/2015 à 09h35 following a purchase from 02/10/2015

the package arrived completely crushed

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Acheteur Vérifié

Published on 13/10/2015 à 09h18 following a purchase from 30/09/2015

this is the kind of caps I was looking for my husband being a farmer since he likes this style.

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Acheteur Vérifié

Published on 13/10/2015 à 08h25 following a purchase from 03/10/2015

Very good. Fast shipping and well packaged.

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Acheteur Vérifié

Published on 10/10/2015 à 21h12 following a purchase from 02/10/2015

Nothing to report.. Choice, clarity and fluidity of the site.

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Acheteur Vérifié

Published on 10/10/2015 à 12h34 following a purchase from 29/06/2015

Compliant

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Acheteur Vérifié

Published on 10/10/2015 à 10h04 following a purchase from 02/10/2015

Delivery time impeccable, I must say I had taken the maximum

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Acheteur Vérifié

Published on 10/10/2015 à 09h47 following a purchase from 01/10/2015

Fast good hat very serious site I recommend

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Acheteur Vérifié

Published on 10/10/2015 à 07h44 following a purchase from 30/09/2015

Interesting

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Acheteur Vérifié

Published on 10/10/2015 à 07h01 following a purchase from 02/10/2015

Good

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Acheteur Vérifié

Published on 09/10/2015 à 11h17 following a purchase from 30/09/2015

Article of very good quality delivery times respected everything is perfect, I recommend this site

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Acheteur Vérifié

Published on 09/10/2015 à 10h31 following a purchase from 29/09/2015

very good, fast

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Acheteur Vérifié

Published on 09/10/2015 à 09h50 following a purchase from 01/10/2015

Of course this does not replace the human contact we have in a store but hat shops in cities are becoming rare, there are often small shops selling hats too but there are few models. At Traclet, a lot of choices, interesting prices, a fairly detailed description of the items and very fast delivery. For people who need a deeper crown than most, you need to check the description of each hat, it's a shame because it takes more time but it's not crucial. The service provided is really very interesting.

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Acheteur Vérifié

Published on 09/10/2015 à 09h28 following a purchase from 01/10/2015

I am looking for a black beret version with a white transfer of my choice.

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Acheteur Vérifié

Published on 09/10/2015 à 08h55 following a purchase from 01/10/2015

Fast delivery, very good value for money.

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Acheteur Vérifié

Published on 09/10/2015 à 05h58 following a purchase from 30/09/2015

very good

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Acheteur Vérifié

Published on 08/10/2015 à 19h49 following a purchase from 09/09/2015

Very good

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Acheteur Vérifié

Published on 08/10/2015 à 17h07 following a purchase from 29/09/2015

Good responsiveness and quick answers to my questions. I share the link with friends who love hats.

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Acheteur Vérifié

Published on 08/10/2015 à 13h25 following a purchase from 29/09/2015

effective

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Acheteur Vérifié

Published on 08/10/2015 à 12h13 following a purchase from 29/09/2015

Clear, reliable and fast

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Acheteur Vérifié

Published on 08/10/2015 à 11h40 following a purchase from 18/09/2015

product description and presentation very well done.

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Acheteur Vérifié

Published on 08/10/2015 à 09h04 following a purchase from 29/09/2015

Compliant with my order. Quality product. very good service both on the Traclet site and on the parcel tracking

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Acheteur Vérifié

Published on 08/10/2015 à 08h44 following a purchase from 29/09/2015

perfect

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Acheteur Vérifié

Published on 08/10/2015 à 08h35 following a purchase from 29/09/2015

good responsiveness to emails
products on schedule

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Acheteur Vérifié

Published on 08/10/2015 à 07h52 following a purchase from 29/09/2015

Perfect

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Acheteur Vérifié

Published on 07/10/2015 à 18h01 following a purchase from 11/09/2015

parcel in very good condition, satisfactory delivery time

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Acheteur Vérifié

Published on 07/10/2015 à 09h45 following a purchase from 29/09/2015

Impeccable!

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Acheteur Vérifié

Published on 07/10/2015 à 08h53 following a purchase from 29/09/2015

I received an announcement regarding the autumn novelties. I consulted it and chose a model. Unfortunately, it only existed in one size (surprising for a new item). I contacted Traclet by email to express my surprise and to check if there was a way to obtain the desired item. I received a proposal for another item in return, which I unfortunately did not verify, fully trusting my supplier. Upon receipt of the item, I noticed the error and returned the item.

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Acheteur Vérifié

Published on 07/10/2015 à 08h44 following a purchase from 29/09/2015

Very good. Nothing to say. Parcel received in advance in perfect condition.

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Acheteur Vérifié

Published on 07/10/2015 à 07h35 following a purchase from 28/09/2015

If every time I order on this site I have to fill out a questionnaire, I will go elsewhere.

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Acheteur Vérifié

Published on 06/10/2015 à 23h36 following a purchase from 27/09/2015

very good I will order again

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Acheteur Vérifié

Published on 06/10/2015 à 22h23 following a purchase from 27/09/2015

fast, reliable, responsive

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Acheteur Vérifié

Published on 06/10/2015 à 20h29 following a purchase from 27/09/2015

Excellent site., fast delivery.

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Acheteur Vérifié

Published on 06/10/2015 à 18h09 following a purchase from 27/09/2015

Fast shipping and well packaged...

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Acheteur Vérifié

Published on 06/10/2015 à 17h57 following a purchase from 27/09/2015

excellent hat maker, remarkable choice, variety of prices, fast delivery, immediate exchange
very good quality even for low prices!

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Acheteur Vérifié

Published on 06/10/2015 à 16h34 following a purchase from 19/09/2015

super!!!

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Acheteur Vérifié

Published on 06/10/2015 à 15h26 following a purchase from 25/09/2015

Excellent site that provides excellent quality service, and shows remarkable responsiveness to each order.
This is a highly recommendable shop, which gives me complete satisfaction with every order.

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Acheteur Vérifié

Published on 06/10/2015 à 15h14 following a purchase from 18/09/2015

Effective

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Acheteur Vérifié

Published on 06/10/2015 à 12h00 following a purchase from 25/09/2015

Perfect

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Acheteur Vérifié

Published on 06/10/2015 à 11h03 following a purchase from 26/09/2015

good hat shop but accessories a bit 'cheap'

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