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Rating: 5 out of 5
The site is very good. Too bad many hats are no longer available.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 3 and 5 stars
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Rating: 5 out of 5
Very satisfied. Fits perfectly and the exchange went well without any problems as the size was too big.
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F
Rating: 5 out of 5
Perfect!
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D
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
A lot of choices for all tastes and styles. Careful packaging. I recommend!
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L
Rating: 5 out of 5
Very satisfied with my order. Impeccable service, careful and attentive. I recommend.
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J
Rating: 5 out of 5
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Response from Chapellerie Traclet
Hello, A big thank you for your flattering review! We are delighted to learn that you are satisfied with your experience with our brand. Your satisfaction is our priority and we hope to see you again soon on our site. Best regards. The chapellerie-traclet.com team
M
Rating: 5 out of 5
Order and payment made by phone quick and efficient, very good;
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M
Rating: 5 out of 5
Bravo for the quality and speed of delivery.
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H
Rating: 5 out of 5
Very good
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E
Rating: 5 out of 5
Very good thank you
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P
Rating: 5 out of 5
Very good, good product, quick exchange with the contacts by email, very happy, impeccable delivery, hat perfectly protected, packaged.
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P
Rating: 5 out of 5
Good!
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P
Rating: 5 out of 5
Incredible site, lots of choices, for all budgets. Super fast shipping and the packaging is perfect. (I ordered on Saturday at the end of the day, package picked up on Tuesday...) I therefore recommend 100%
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J
Rating: 5 out of 5
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D
Rating: 5 out of 5
Good quality.
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X
Rating: 5 out of 5
Super hat, very well packaged, fast shipping, perfect!
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S
Rating: 5 out of 5
All ok
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P
Rating: 5 out of 5
Nothing to report. If I may add: it's great. They have choices, they are well organized, fast. Returns, in my case for a size change, are very well managed and quick. Need headgear -> Traclet :-)
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S
Rating: 5 out of 5
I am very satisfied with my order and it corresponds exactly to what I wanted. Thank you
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M
Rating: 5 out of 5
very good quality
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S
Rating: 5 out of 5
Magnificent hat.
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D
Rating: 5 out of 5
Easy navigation on the site, fast delivery. Perfect
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C
Rating: 5 out of 5
Beautiful hat. Nice quality
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V
Rating: 5 out of 5
Beautiful quality product and completely satisfied with my purchase!
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J
Rating: 5 out of 5
Unmatched quality of Stetson products and delivery times respected. Very serious company.
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P
Rating: 5 out of 5
Very well designed hats, fast delivery
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M
Rating: 3 out of 5
It would also be appropriate to show the label regarding the cleaning of the product.
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P
Rating: 5 out of 5
This is my 4th Tilley hat ordered from Traclt, the T5 model still made in Canada, the quality is still perfect.
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S
Rating: 5 out of 5
Good product, good decision to wait for availability, no issues with delivery
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T
Rating: 5 out of 5
Very large selection, very fast delivery
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L
Rating: 5 out of 5
A first completely satisfying experience, the quality is top-notch. Fast delivery. Nothing to complain about, I recommend if needed, thank you
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P
Rating: 5 out of 5
No problem, the site is very clear, the order was easy
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P
Rating: 5 out of 5
perfect
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P
Rating: 5 out of 5
Fast delivery. Top customer service. Very good quality items
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O
Rating: 5 out of 5
Very good!
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B
Rating: 5 out of 5
Everything was perfect
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H
Rating: 5 out of 5
Practical site, however, be sure to measure the head circumference.
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L
Rating: 5 out of 5
Very responsive. Great e-shop!
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P
Rating: 5 out of 5
Very serious company offering very nice quality items. Very fast order processing.
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