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Rating: 5 out of 5
Quality products, choice, and also careful service. I highly recommend it!
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
a lot of choices! all hats should be worn on heads so we can get an idea...
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A
Rating: 5 out of 5
easy to use
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Hat conforms to the description. I cannot judge the size indicated against reality as it is an adjustable hat. As for the speed of delivery, I can only say 'hats off'.
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A
Rating: 5 out of 5
Goods received on time and well packaged
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A
Rating: 5 out of 5
Important choice of quality products.
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A
Rating: 5 out of 5
Great site, it is very well done. And especially no problem with the size, everything is very clear.
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A
Rating: 5 out of 5
Very satisfied with my order.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
fast and neat
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 2 out of 5
Despite a very friendly telephone service, the products sent do not match the photos on the site. Also beware of false promises of delivery on Saturday morning. Too bad because as mentioned above, the people on the phone are very competent. However, I am very disappointed with the product received as it is not identical to the photo and having to wear it as part of a dress code for a wedding, I end up with a hat that I do not like in the end. So be careful, do not rely on the photos on the site!!
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A
Rating: 3 out of 5
The product does not exactly match what I am looking for
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A
Rating: 5 out of 5
SUPER FAST AND DELIVERY MATCHING MY REQUEST
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A
Rating: 5 out of 5
interesting references
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A
Rating: 5 out of 5
Everything was perfect from the order to the delivery.
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A
Rating: 5 out of 5
Being able to make a free return would be a plus, otherwise nothing to say
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A
Rating: 5 out of 5
great, very fast and well-packaged parcel, nothing to complain about
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A
Rating: 5 out of 5
very easy to use site. Order sent as soon as received: deadlines respected. The Panama was well protected. Impeccable service: I recommend it
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A
Rating: 5 out of 5
Service always perfect.
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A
Rating: 3 out of 5
Order taking and shipping were perfect.
The problem is the delivery which arrived at a center instead of the office as requested.
The delivery person claims that we were closed, which is false.
So very good for Traclet itself, but bad for the delivery person.
Translated reviews
The problem is the delivery which arrived at a center instead of the office as requested.
The delivery person claims that we were closed, which is false.
So very good for Traclet itself, but bad for the delivery person.
A
Rating: 5 out of 5
super product super package super deadline nothing else to suggest. Oh yes go for it it's a French product I believe
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A
Rating: 5 out of 5
Very good
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A
Rating: 3 out of 5
As can happen, the delivered hat is not the right size for me. I find it very unfair to have to pay out of my pocket for the return shipping, having already paid for the initial shipping. This does not happen on any other site that I know of and seems very anti-commercial to me.
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A
Rating: 2 out of 5
One cap out of two was not the right one. It was adult size while I chose them in the children's category. I am disappointed with this order and request a refund.
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A
Rating: 5 out of 5
Great choice
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A
Rating: 5 out of 5
A very good site to find THE hat we need.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very well explained site with many models.
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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A
Rating: 5 out of 5
no problem
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A
Rating: 2 out of 5
Perfect delivery but product not compliant with the site!
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A
Rating: 5 out of 5
various items all sizes
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A
Rating: 5 out of 5
This site is reliable with quality items. Reasonable prices and very fast delivery.
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A
Rating: 3 out of 5
I waited more than 72 hours to receive my order.
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A
Rating: 5 out of 5
Since I started ordering from you, I have never had a problem. Good products shipped quickly. Nothing to complain about.
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A
Rating: 5 out of 5
To recommend
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A
Rating: 5 out of 5
Super! Beautiful site, functional.
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A
Rating: 5 out of 5
perfect!
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