Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2014
Impeccable service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2014
perfect telephone contact. Calls back as promised. If I dared, I would say "Hats off"!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2014
Excellent merchant, timely delivery and super quality products!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2014
Very good.
Clear site and good information about the products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2014
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2014
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2014
Good presentation, clear and precise
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2014
Flawless transaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2014
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2014
Serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2014
Product conforms and very correct delivery times
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2014
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2014
Product conforms, impeccable delivery, to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2014
Fast delivery, quality product for a fair price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2014
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2014
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2014
Very good customer service, fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2013
Order received on time and as expected. Very efficient service.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/02/2013
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2013
Very good site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2013
Very complete site, a lot of choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2013
Very good - a lot of choices - accessible and responsive customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2013
Serious site, a lot of choices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2012
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2012
Well-made site, fast delivery, wide choice. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2013
Pleasant and easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2013
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2013
Very easy, very clear and complete.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/05/2013
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2013
Quality product, easy order management, very good tracking and fast shipping, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2013
regret the shipping price ... free delivery from 70 euros of purchase on www.Headict.com
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2013
easy to access
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2013
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/04/2013
The site is nice and the choice of hats is large.
Too bad the sizes are not more precise for each hat.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/05/2013
I ordered and paid for a Tilley hat nearly 10 days ago. To date, no delivery, no information on delays or setbacks, and no response to my inquiries. If the situation persists, I plan to inform Tilley in Canada.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2012
no problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2013
well organized site - easy to use
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/12/2012
Good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2013
I really like your products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2013
you are very good
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