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Français M
Rating: 5 out of 5
Easy to use site
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 3 and 5 stars
Reset filtersC
Rating: 5 out of 5
Having a size filter would be a plus
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C
Rating: 5 out of 5
The item was well described, including regarding the size. A photo of the inside of the hat would be a plus to give an overview of its finish.
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J
Rating: 5 out of 5
Product meets expectations and fast delivery.
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Y
Rating: 5 out of 5
Very happy with the quality of the products
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P
Rating: 5 out of 5
The site is perfect. It is easy to choose and order
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L
Rating: 5 out of 5
Top-notch in every way
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P
Rating: 5 out of 5
Easy search for items and fast shipping
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C
Rating: 5 out of 5
Deadline respected, very good quality.
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R
Rating: 5 out of 5
very readable
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J
Rating: 5 out of 5
Serious site, a lot of choices. Ultra-fast delivery. Perfect
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M
Rating: 5 out of 5
Well-informed site, detailed. Important choice well distributed by destination. The proposed material is of quality. To recommend.
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N
Rating: 5 out of 5
Everything is perfect
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D
Rating: 5 out of 5
Perfect, good size, clean hat but very well packaged!
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D
Rating: 5 out of 5
It's not easy to order a hat without trying it on, but the return service is efficient if needed. I am a customer of several hats and I am delighted to find my happiness
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D
Rating: 5 out of 5
Well-made site, easy to place an order, effective order tracking, very careful delivery.
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I
Rating: 5 out of 5
I am very satisfied with the received product which corresponds perfectly to the one described.
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L
Rating: 5 out of 5
Attractive site offering a lot of choices for all budgets.
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N
Rating: 5 out of 5
Never disappointed, 3 orders and deliveries, everything is perfect from the order to the preparation time and delivery. Simple, fast, careful
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C
Rating: 5 out of 5
Item conforms to my expectations and its description
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B
Rating: 5 out of 5
Once again, for the umpteenth order, everything went well, both for the requested information and the respected and fast delivery time.
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P
Rating: 5 out of 5
very fast delivery super happy with my order
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Z
Rating: 5 out of 5
I am a customer from the UK, shipment is fast, I got exactly what I wanted.
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L
Rating: 5 out of 5
perfect
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M
Rating: 5 out of 5
Very good information over the phone. Fast shipping. Careful packaging. Perfect
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K
Rating: 5 out of 5
This is the best site I know. Easy to use, with different shapes and materials, styles etc... The paradise for hat lovers or collectors. Everyone finds their happiness here.
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F
Rating: 5 out of 5
Nothing to say
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P
Rating: 5 out of 5
Everything perfect
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C
Rating: 5 out of 5
Perfect item like the express delivery model to recommend
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C
Rating: 5 out of 5
Top, thank you!
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S
Rating: 5 out of 5
One word: superb!
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F
Rating: 5 out of 5
Trying it is adopting it!
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M
Rating: 5 out of 5
very good
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J
Rating: 5 out of 5
Excellent online store.
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Y
Rating: 5 out of 5
Easy navigation and timely delivery. Quality product. A bit large but adapter provided.
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T
Rating: 2 out of 5
Products not up to the expected quality.
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Response from Chapellerie Traclet
Hello, Thank you for your feedback and we are sincerely sorry to hear that our products did not meet your expectations. What issues did you encounter with the bobs so we can discuss improvements with our manufacturers to better satisfy you? Best regards, Traclet Sébastien
J
Rating: 5 out of 5
Excellent supplier
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D
Rating: 3 out of 5
Hello
The hat is of nice quality but the package arrived open and the hat was a bit dirty, which is annoying for an item of this quality.
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The hat is of nice quality but the package arrived open and the hat was a bit dirty, which is annoying for an item of this quality.
J
Rating: 5 out of 5
Fast delivery. I was surprised to receive my gift voucher in paper version by Colissimo but it was nice!
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D
Rating: 5 out of 5
Excellent quality, "made in France"!
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