Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

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C
Christiane L.
Rating: 5 out of 5
following a purchase from 22/04/2025
navigation on the site simple, easy,
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R
Roland S.
Rating: 5 out of 5
following a purchase from 01/05/2025
clear site
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Marie Claude P.
Rating: 5 out of 5
following a purchase from 01/05/2025
satisfactory delivery time
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Sebastien R.
Rating: 5 out of 5
following a purchase from 01/05/2025
Perfect
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Jean-Marc V.
Rating: 5 out of 5
following a purchase from 29/04/2025
Everything is OK - no negative point.
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Philippe L.
Rating: 5 out of 5
following a purchase from 02/05/2025
Happy with my order, fast delivery
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Martial S.
Rating: 5 out of 5
following a purchase from 02/05/2025
Perfect. Good size, good quality ....
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Catherine L.
Rating: 5 out of 5
following a purchase from 21/04/2025
I didn't see the delivery time when ordering, this time is not indicated on my order, too bad but I was delivered on time for my departure
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Florence R.
Rating: 5 out of 5
following a purchase from 01/05/2025
Great hat
Fast shipping
I recommend!
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Afid H.
Rating: 5 out of 5
following a purchase from 28/04/2025
Very clear site, lots of choices and especially the ordered hats are very good; I recommend
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Norbert G.
Rating: 5 out of 5
following a purchase from 29/04/2025
Fast delivery, quality products. I discovered Traclet a few years ago, it's a very reliable company for distance purchases.
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Cedric N.
Rating: 5 out of 5
following a purchase from 27/04/2025
Very good product with fast delivery. Very good site
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Ugo C.
Rating: 5 out of 5
following a purchase from 25/04/2025
Good quality, well received, recommend
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Alexandre C.
Rating: 5 out of 5
following a purchase from 31/03/2025
Reliable site! The hat arrived late but it arrived!
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Claude B.
Rating: 5 out of 5
following a purchase from 30/04/2025
Item received as described and delivery was fast.
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Sylvie E.
Rating: 5 out of 5
following a purchase from 29/04/2025
Hat corresponds exactly to the description, arrived very quickly after the order.
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Cédric R.
Rating: 5 out of 5
following a purchase from 27/04/2025
Very good. Very fast shipping and well packaged.
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Pascale F.
Rating: 5 out of 5
following a purchase from 28/04/2025
Fast shipping, quality product!
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Yannick D.
Rating: 5 out of 5
following a purchase from 18/04/2025
The time between the order and the shipment was done on the first working day after the order. It deserves 5 stars.
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Olivier A.
Rating: 5 out of 5
following a purchase from 26/04/2025
In line with what I expected,
fast shipping.
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Patrick L.
Rating: 5 out of 5
following a purchase from 28/04/2025
very good
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Sandrine C.
Rating: 5 out of 5
following a purchase from 19/04/2025
Very nice cap
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Nicolas A.
Rating: 5 out of 5
following a purchase from 29/04/2025
Wide variety of items. There is something for everyone. The indicated sizes correspond well.
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Brigitte F.
Rating: 5 out of 5
following a purchase from 29/04/2025
Good quality item, conforms to the description and fast shipping
Received quickly after returning the first order
Happy with my second order
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René M.
Rating: 5 out of 5
following a purchase from 29/04/2025
Very good
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Olivier M.
Rating: 3 out of 5
following a purchase from 28/04/2025
Well-made and easy-to-use site, perfection would be to be able to favorite future purchases and improve the purchase history so we can access the purchased models.
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E
Eric M.
Rating: 5 out of 5
following a purchase from 31/03/2025
Good evening!
The hat itself surprised me when I unpacked it, but it was a nice surprise. It's great. Did you make it specially for my order?
Thank you very much!
Have a good weekend,
Eric
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H M.
Rating: 5 out of 5
following a purchase from 28/04/2025
Fast, efficient
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Willy N.
Rating: 5 out of 5
following a purchase from 27/04/2025
Very good 10 out of 10
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Danielle M.
Rating: 5 out of 5
following a purchase from 28/04/2025
Very good value for money. Never disappointed by these hats. Fast and easy delivery
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Julien P.
Rating: 5 out of 5
following a purchase from 28/04/2025
N/A
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Dominique R.
Rating: 5 out of 5
following a purchase from 29/04/2025
Excellent. Good quality. Fast delivery
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Guy P.
Rating: 5 out of 5
following a purchase from 26/04/2025
Efficient and very fast delivery
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Pierre C.
Rating: 5 out of 5
following a purchase from 29/04/2025
Very fast processing and shipping, perfect.
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Georges M.
Rating: 5 out of 5
following a purchase from 04/04/2025
Nothing to report, very good
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Colette J.
Rating: 5 out of 5
following a purchase from 28/04/2025
This is the 2nd time I order. Very clear site, large selection and items that match the description. Fast delivery by Chronopost. Perfect.
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Michel R.
Rating: 5 out of 5
following a purchase from 25/04/2025
Total satisfaction with all services
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Andrea R.
Rating: 5 out of 5
following a purchase from 24/04/2025
Very nice site, and buying online is very easy!
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Jean-Paul M.
Rating: 5 out of 5
following a purchase from 08/04/2025
Very good. Meets expectations
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Viviane B.
Rating: 5 out of 5
following a purchase from 27/04/2025
Fast and corresponds to what I wanted
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