Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

Reset filters

André D.

Published on 02/05/2025 à 11h35 following a purchase from 14/04/2025

Very satisfied

Translated reviews

Richard M.

Published on 02/05/2025 à 10h43 following a purchase from 25/04/2025

Very good

Translated reviews

Evelyne D.

Published on 02/05/2025 à 10h03 following a purchase from 07/04/2025

No problem, delivery arrived on the scheduled date. The site is perfect.
The size fits my head circumference well, the bush hat is of good quality, received on April 30 and worn on May 1 for a hike in the sun!
For winter, my next purchase will also be a hat.

Translated reviews

Jean Claude B.

Published on 02/05/2025 à 09h53 following a purchase from 26/04/2025

Very good product. I use it to protect myself from allergies caused by contact with the elastic straps of sleep apnea treatment masks.

Translated reviews

René L.

Published on 02/05/2025 à 09h43 following a purchase from 26/04/2025

Perfect. Quality item. Very fast shipping.

Translated reviews

Marc P.

Published on 02/05/2025 à 09h21 following a purchase from 25/04/2025

Wide selection, quality and speed for delivery

Translated reviews

Sophie- Charlotte D.

Published on 01/05/2025 à 21h28 following a purchase from 17/04/2025

Delighted with my order. The hat is superb. I recommend this store!!

Translated reviews

Jean Michel M.

Published on 01/05/2025 à 10h12 following a purchase from 22/04/2025

Very good

Translated reviews

Jörg R.

Published on 30/04/2025 à 12h52 following a purchase from 23/04/2025

Nothing to complain

Translated reviews

Louise F.

Published on 29/04/2025 à 22h07 following a purchase from 22/04/2025

Speedy service.
Well packed.

Translated reviews

Guilhem P.

Published on 29/04/2025 à 20h59 following a purchase from 01/04/2025

Very good quality and good contact with customer service

Translated reviews

Luc S.

Published on 29/04/2025 à 20h38 following a purchase from 25/04/2025

Everything is fine, quality of service

Translated reviews

Patrick D.

Published on 29/04/2025 à 19h56 following a purchase from 25/04/2025

I would recommend you.
Best regards

Translated reviews

David B.

Published on 29/04/2025 à 06h57 following a purchase from 11/04/2025

There is little information to know where the order is

Translated reviews

Jordan M.

Published on 29/04/2025 à 00h42 following a purchase from 20/04/2025

Fast delivery, clean packaging and the products are in good condition. I would recommend other hats on this site.

Translated reviews

Aurelien H.

Published on 28/04/2025 à 22h05 following a purchase from 24/04/2025

Delivery in accordance with the indicated deadline.

Translated reviews

Frederic T.

Published on 28/04/2025 à 21h16 following a purchase from 21/04/2025

Still haven't received my order

Translated reviews

Timothé D.

Published on 28/04/2025 à 11h26 following a purchase from 23/04/2025

Nothing to report, everything went well

Translated reviews

Jacques O.

Published on 28/04/2025 à 09h53 following a purchase from 10/04/2025

A bit disappointed

Translated reviews

Bertrand W.

Published on 28/04/2025 à 09h15 following a purchase from 23/04/2025

Clear and ergonomic seat, great choice for everyone, the quality is good.

Translated reviews

Martin B.

Published on 27/04/2025 à 21h41 following a purchase from 22/04/2025

Very nice cap that will accompany me this summer during my hikes. Light, pleasant to wear and always the quality of Stetson. The colors are identical to the photo. Regarding the size, I wear 58 and I ordered 57 and the hat fits my head without being tight or loose, it is just perfect.

Translated reviews

Martine M.

Published on 27/04/2025 à 20h48 following a purchase from 03/04/2025

As always, very satisfied with the product in terms of fabric quality, cut quality, sewing quality, and packaging care.

Translated reviews

Jean-Pierre G.

Published on 27/04/2025 à 10h26 following a purchase from 22/04/2025

Very nice cap, beautiful fabric, well finished, very reasonable price.

Translated reviews

Josiane C.

Published on 26/04/2025 à 18h08 following a purchase from 20/04/2025

2nd order, still very satisfied.

Translated reviews

Jean B.

Published on 26/04/2025 à 11h17 following a purchase from 04/04/2025

The product matches the description well. The big problem is the delivery time which is way too long.

Translated reviews

Rémy S.

Published on 26/04/2025 à 11h07 following a purchase from 16/04/2025

Very good. Very clear. Does not cause any hesitation.

Translated reviews

Guy P.

Published on 26/04/2025 à 09h04 following a purchase from 18/04/2025

A lot of choices, no problem with the order and impeccable delivery, well packaged. Very satisfied.

Translated reviews

Gerard D.

Published on 26/04/2025 à 08h34 following a purchase from 22/04/2025

Very nice beret of good quality.

Translated reviews

Marcelin G.

Published on 26/04/2025 à 08h00 following a purchase from 20/04/2025

Satisfied with the accuracy of the item to order and the respect of the information.

Translated reviews

Muriel B.

Published on 25/04/2025 à 23h51 following a purchase from 20/04/2025

Serious company, fast shipping.

Translated reviews

Laurent P.

Published on 25/04/2025 à 22h41 following a purchase from 21/04/2025

Clear site, product available, delivery time respected.

Translated reviews

Patrick L.

Published on 25/04/2025 à 22h35 following a purchase from 20/04/2025

Very satisfied; beautiful quality hat.

Translated reviews

Magdaléna G.

Published on 25/04/2025 à 21h23 following a purchase from 01/04/2025

I have already replied that I was very satisfied: order and delivery!

Translated reviews

Hyacinthe C.

Published on 25/04/2025 à 21h08 following a purchase from 19/04/2025

Super nice with my chapi chapeau.

Translated reviews

Christine B.

Published on 25/04/2025 à 20h51 following a purchase from 19/04/2025

Quality items.

Translated reviews

Grégory H.

Published on 25/04/2025 à 18h53 following a purchase from 11/04/2025

Nothing special, functional site.

Translated reviews

Emmanuel D.

Published on 25/04/2025 à 12h10 following a purchase from 15/02/2025

Very good construction, especially with the correct offset of the front horn above the left eye, which is very rare in modern productions. Small downside but I am picky, the sweatband in a viscose and cotton mix. I would have preferred 100% natural materials.

Translated reviews

Pierre G.

Published on 24/04/2025 à 22h21 following a purchase from 08/03/2025

Very well-made site. Easy search. Judicious remarks regarding hat sizes.

Translated reviews

Christiane F.

Published on 24/04/2025 à 21h08 following a purchase from 18/04/2025

Satisfactory overall.

Translated reviews

Robert K.

Published on 24/04/2025 à 15h12 following a purchase from 17/04/2025

Package came complete no damage.

Translated reviews