Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

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R
Roger D.
Rating: 5 out of 5
following a purchase from 17/04/2025
Perfect product. Delivered very quickly.
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Evelyne G.
Rating: 5 out of 5
following a purchase from 17/04/2025
Very satisfied with the sailor cap! Beautiful finishes.
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Christian V.
Rating: 5 out of 5
following a purchase from 18/03/2025
Very good customer service, good navigation between France and Belgium.
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Eric S.
Rating: 5 out of 5
following a purchase from 14/04/2025
The website is very clear and streamlined.
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Sebastien K.
Rating: 5 out of 5
following a purchase from 15/04/2025
Incredibly fast delivery. Appropriate content. Nothing to complain about.
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Bruno L.
Rating: 5 out of 5
following a purchase from 26/02/2025
What a choice! Happy with my order, beautiful quality, beautiful 'cut', frankly hats off!
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Conan M.
Rating: 5 out of 5
following a purchase from 15/04/2025
Interesting
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Patrick D.
Rating: 3 out of 5
following a purchase from 21/02/2025
excellent product but received after 2 months of waiting.
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Emmanuel L.
Rating: 5 out of 5
following a purchase from 16/04/2025
Clean delivery without a scratch
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Claude H.
Rating: 5 out of 5
following a purchase from 18/04/2025
Quite easy
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Pierre L.
Rating: 5 out of 5
following a purchase from 16/04/2025
I am completely satisfied. Thank you for the seriousness throughout the chain.
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Jean Louis L.
Rating: 5 out of 5
following a purchase from 12/04/2025
Very good
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Corinne B.
Rating: 5 out of 5
following a purchase from 11/04/2025
Perfect
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Alain C.
Rating: 3 out of 5
following a purchase from 14/04/2025
??? product not received...
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Sylviane E.
Rating: 5 out of 5
following a purchase from 10/04/2025
Easy and fast
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Patricia V.
Rating: 5 out of 5
following a purchase from 11/04/2025
A lot of choices and an accessible presentation
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Nicole R.
Rating: 5 out of 5
following a purchase from 14/04/2025
satisfaction with service and delivery
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Thierry D.
Rating: 5 out of 5
following a purchase from 12/04/2025
order received within the allotted time
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Pascal C.
Rating: 5 out of 5
following a purchase from 17/04/2025
Very satisfied with the speed of processing my order.
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Marc D.
Rating: 5 out of 5
following a purchase from 16/04/2025
Very happy with the item.
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Patrick D.
Rating: 5 out of 5
following a purchase from 16/04/2025
Very good site, and very competitive prices. Fast delivery beyond my expectations. Highly recommend. I would order again from chapelerie-traxlet without hesitation.
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Remi B.
Rating: 5 out of 5
following a purchase from 16/04/2025
very good site, impeccable, great service
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Bertrand L.
Rating: 3 out of 5
following a purchase from 30/03/2025
The keyword search is not the most relevant, especially for finding XXL size products or 63cm and more.
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Jean Michel R.
Rating: 5 out of 5
following a purchase from 02/04/2025
Delivery respected on time. Good tracking of transport and delivery to relay. Respect for the packaging box
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Denis K.
Rating: 5 out of 5
following a purchase from 15/04/2025
Very satisfied
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Monique H.
Rating: 5 out of 5
following a purchase from 14/04/2025
Very happy with the packaging and shipping
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Danielle M.
Rating: 5 out of 5
following a purchase from 07/04/2025
Very good product of excellent quality.
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Prescillia C.
Rating: 5 out of 5
following a purchase from 11/04/2025
I ordered the Lucia felt hat in black, I am absolutely a fan, the size is perfect and the hat is as shown in the photo, the hat is flexible and of very good quality, thank you so much
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Chantale L.
Rating: 5 out of 5
following a purchase from 25/03/2025
Very good
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Eric L.
Rating: 5 out of 5
following a purchase from 13/04/2025
item received as described and delivered within the expected time
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Vincent B.
Rating: 5 out of 5
following a purchase from 14/04/2025
Serious brand, staff available to inform customers. I recommend for any hat purchase project.
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Nicolas G.
Rating: 5 out of 5
following a purchase from 09/03/2025
No problem! Thank you! I will order again
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Jean Claude M.
Rating: 5 out of 5
following a purchase from 12/04/2025
Nothing to complain about the site or the quality of the PAMPA
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Jean-Marc M.
Rating: 5 out of 5
following a purchase from 14/04/2025
Easy to use site, good choice of products,
Compliant with my expectations
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Pierre G.
Rating: 5 out of 5
following a purchase from 14/04/2025
Perfect as always.
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Thierry H.
Rating: 5 out of 5
following a purchase from 09/04/2025
Very clear site
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Patrice C.
Rating: 5 out of 5
following a purchase from 14/04/2025
It's impeccable
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Benjamin M.
Rating: 5 out of 5
following a purchase from 12/04/2025
Very fast and careful shipping, product totally compliant with the description.
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Jean A.
Rating: 5 out of 5
following a purchase from 14/04/2025
Everything perfect
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Jean-Claude C.
Rating: 5 out of 5
following a purchase from 11/04/2025
all good!
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