Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 4 and 5 stars

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Deborah B.

Published on 17/02/2025 à 08h13 following a purchase from 08/02/2025

Satisfied. Fast delivery.

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Yves D.

Published on 17/02/2025 à 05h37 following a purchase from 03/02/2025

everything is perfect

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Hervé G.

Published on 16/02/2025 à 21h08 following a purchase from 04/02/2025

No particular problems. On time, on schedule and in good condition

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Odile S.

Published on 16/02/2025 à 20h40 following a purchase from 07/02/2025

Yes, good

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Jean-Patrick L.

Published on 16/02/2025 à 19h51 following a purchase from 12/02/2025

A great Stetson for a great price.

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Dominique P.

Published on 16/02/2025 à 17h00 following a purchase from 11/02/2025

Easy order, fast delivery. It was a gift, so I can't comment on the item, but it seems to please a lot!

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Philippe V.

Published on 16/02/2025 à 13h49 following a purchase from 24/01/2025

Good quality, size of the clogs not really suitable

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Monique S.

Published on 16/02/2025 à 10h36 following a purchase from 26/01/2025

Delivery time far too long.....

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Response from Chapellerie Traclet Published on 17/02/2025

Hello
Please excuse us for this rather long delay.
We hope that the beanie will fully satisfy you.
Best regards
Traclet Sébastien

Theo S.

Published on 15/02/2025 à 22h20 following a purchase from 12/02/2025

Very good.
Very nice item and of quality.
Size slightly larger but compatible.
Fast and efficient delivery.

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Nicolas S.

Published on 15/02/2025 à 20h52 following a purchase from 11/02/2025

Perfect. Meets my expectations

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Cendrine B.

Published on 15/02/2025 à 15h07 following a purchase from 07/02/2025

ORDER COMPLIANT FAST DELIVERY AND PROPERLY PACKAGED

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Gisele Et Fabienne R.

Published on 15/02/2025 à 14h50 following a purchase from 09/02/2025

A 'virtual' hat shop as I can't find one in town anymore. The one in La Rochelle has closed, to my great regret. I found nice items there. I found the same diversity on the La Chapellerie Tracte website, items at all prices.

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Daniel A.

Published on 15/02/2025 à 08h25 following a purchase from 11/02/2025

good

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Bertrand C.

Published on 15/02/2025 à 07h41 following a purchase from 10/02/2025

Product meets my expectations. Fast delivery.

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Claudette V.

Published on 14/02/2025 à 22h21 following a purchase from 10/02/2025

Very nice product and ultra-fast delivery

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José D.

Published on 14/02/2025 à 15h22 following a purchase from 08/02/2025

Very good

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Giuseppe M.

Published on 14/02/2025 à 08h49 following a purchase from 08/02/2025

fast delivery and well packaged

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Robert B.

Published on 14/02/2025 à 08h31 following a purchase from 10/02/2025

A wide choice of quality items; excellent.

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Jerome K.

Published on 14/02/2025 à 08h18 following a purchase from 05/02/2025

Fast and careful delivery.

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Yves G.

Published on 14/02/2025 à 07h16 following a purchase from 08/02/2025

I am completely satisfied

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Jean-Denis C.

Published on 14/02/2025 à 01h38 following a purchase from 07/02/2025

Very wide choice of hats of all kinds. More precise indications on the size to choose would be welcome, although the essentials are often mentioned. The photos of the more available hats are a bit frustrating.

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Marc W.

Published on 13/02/2025 à 23h12 following a purchase from 28/01/2025

Very good product, very satisfied!!!! SEE YOU SOON FOR A NEW ORDER

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Alexandra S.

Published on 13/02/2025 à 21h43 following a purchase from 07/02/2025

top quality

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Pierre Yves C.

Published on 13/02/2025 à 21h42 following a purchase from 07/02/2025

It was perfect

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Pierre R.

Published on 13/02/2025 à 21h03 following a purchase from 08/02/2025

Delivery times respected, quality product, accurate measurements

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Jean-Pierre E.

Published on 13/02/2025 à 20h09 following a purchase from 31/01/2025

Perfect I would recommend

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Eric D.

Published on 13/02/2025 à 20h08 following a purchase from 01/02/2025

Ordered my item on 01/01 and received it on 10/01 and yet 2 to 3 weeks expected, 10 out of 10 for delivery. The packaging impeccable and the item of exceptional quality. I recommend 100/100 the chappellerie traclet thank you

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Christine B.

Published on 13/02/2025 à 20h05 following a purchase from 09/02/2025

Pleasant product to wear

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Yvette C.

Published on 13/02/2025 à 20h04 following a purchase from 07/02/2025

Really very happy good product

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Julien L.

Published on 13/02/2025 à 08h21 following a purchase from 05/02/2025

Functional site, quality products, fast delivery.

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Ludovic L.

Published on 12/02/2025 à 20h26 following a purchase from 05/02/2025

Practical site

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Madeleine V.

Published on 12/02/2025 à 14h29 following a purchase from 03/02/2025

Site of interesting products

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Antonio C.

Published on 12/02/2025 à 00h17 following a purchase from 04/02/2025

Really nothing to say, great site

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Guy A.

Published on 11/02/2025 à 13h55 following a purchase from 06/02/2025

Total satisfaction

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Jean-Luc D.

Published on 11/02/2025 à 12h29 following a purchase from 06/02/2025

Very happy with this order.
Very nice caps, I like it a lot. Thank you.

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René G.

Published on 10/02/2025 à 23h06 following a purchase from 03/02/2025

Thank you for adjusting the size to 62cm

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Sylvain M.

Published on 10/02/2025 à 22h28 following a purchase from 02/02/2025

very good, nothing to report.
product as described, fast delivery and careful packaging.

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Jean Louis L.

Published on 10/02/2025 à 11h40 following a purchase from 05/02/2025

Perfect packaging.
Fast delivery.

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Claude C.

Published on 10/02/2025 à 11h34 following a purchase from 30/01/2025

Happy with my purchase. Quality-price O.K

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Léonard G.

Published on 10/02/2025 à 11h24 following a purchase from 01/02/2025

very satisfied with my purchase

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