English 
Français P
Rating: 4 out of 5
Good, too bad the sorting system remains in alphabetical order...
Translated reviews
Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 4 and 5 stars
Reset filtersL
Rating: 5 out of 5
Speed. Promise kept.
Translated reviews
J
Rating: 5 out of 5
Quality products, fast shipping.
Lots of choices in the catalog.
Translated reviews
Lots of choices in the catalog.
P
Rating: 5 out of 5
Perfect
Translated reviews
D
Rating: 5 out of 5
Very good, nothing to say from the order to the delivery
Translated reviews
M
Rating: 4 out of 5
I ordered several berets for an event on Saturday the 14th
I waited for the order on Thursday
Friday and we had to do our event without
The package was not delivered on time
Translated reviews
I waited for the order on Thursday
Friday and we had to do our event without
The package was not delivered on time
L
Rating: 5 out of 5
Satisfied with the hat and its delivery. Disappointed with the number of emails received when I only need to know 3 things: (1 and 2) that my order has been taken into account and at the same time receive the invoice, (3) that the order has arrived.
Translated reviews
E
Rating: 5 out of 5
This is the second time I order from this site and I am still very satisfied with the choice and the quality of the selected products.
Translated reviews
R
Rating: 5 out of 5
Following a purchase, one of the hats was too similar to one I already had. I contacted customer service who immediately issued a return slip and I was able to return my item without any problem and get another size for another one. Top!
Translated reviews
C
Rating: 5 out of 5
Very serious company. This is my second purchase and I am still very satisfied with the quality of the product and the speed of shipping. Plus, very efficient on the phone.
Translated reviews
H
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
Translated reviews
C
Rating: 5 out of 5
Nothing to complain about, TOP!!!
Translated reviews
F
Rating: 5 out of 5
Very nice hats, fast and careful shipping, a return processed at lightning speed and a site that makes you want to wear lots of hats, hats off!
Translated reviews
Y
Rating: 4 out of 5
Perfect filtering
Translated reviews
J
Rating: 5 out of 5
Fast and in accordance with the order, very good merchandise;
Translated reviews
N
Rating: 4 out of 5
1st order, delivery well maintained, the cap does not fit.
I did not know the Traclet hat shop, I stumbled upon it by chance
.
Translated reviews
I did not know the Traclet hat shop, I stumbled upon it by chance
.
C
Rating: 5 out of 5
Nice selection of quality western hats. Good communication, responsive and efficient. Order received as announced
Translated reviews
J
Rating: 5 out of 5
I am satisfied
Translated reviews
M
Rating: 5 out of 5
Very happy and satisfied
Translated reviews
M
Rating: 5 out of 5
Perfect. Beautiful quality.
Translated reviews
M
Rating: 5 out of 5
It's perfect, everything corresponds exactly to our expectations
Translated reviews
N
Rating: 5 out of 5
Perfect, from the order to the reception
Translated reviews
B
Rating: 5 out of 5
Order tracking and shipping perfect
Translated reviews
N
Rating: 5 out of 5
Fast delivery. Items well protected and of quality
Translated reviews
D
Rating: 5 out of 5
Serious, simple for orders, items received quickly, excellent. They do everything to satisfy us in case of problems!
Translated reviews
A
Rating: 5 out of 5
An easy and excellent experience
Translated reviews
J
Rating: 5 out of 5
Perfect thank you
Translated reviews
G
Rating: 4 out of 5
The delivery time announced at the time of the order was respected and the product, in accordance with my order, was received in careful packaging. A flawless performance
Translated reviews
P
Rating: 5 out of 5
Excellent site. Very fast delivery. Too bad the number of out-of-stock items is still a bit high.
Translated reviews
M
Rating: 5 out of 5
Very satisfied with my purchase. Quick order and in line with my wishes.
Translated reviews
L
Rating: 5 out of 5
Very beautiful product
Translated reviews
E
Rating: 5 out of 5
Perfect in every way, thank you
Translated reviews
D
Rating: 5 out of 5
Very good
Translated reviews
F
Rating: 2 out of 5
Yes, only 2 stars, because the choice is too limited.
Indeed, every time I visit the site, I can rarely find the model of my choice.
Again this time, I had to take a default color.
Regards.
Translated reviews
Indeed, every time I visit the site, I can rarely find the model of my choice.
Again this time, I had to take a default color.
Regards.
Response from Chapellerie Traclet
Hello
In this case, please let us know the references you want or photos of models you cannot find so we can see if we can do it.
Indeed, we also make hats on order from photos or old references.
Remaining at your disposal
Best regards
Traclet Sébastien
In this case, please let us know the references you want or photos of models you cannot find so we can see if we can do it.
Indeed, we also make hats on order from photos or old references.
Remaining at your disposal
Best regards
Traclet Sébastien
J
Rating: 5 out of 5
Very happy with this experience
Translated reviews
N
Rating: 5 out of 5
fast delivery handed over in person good responsive business discussions
Translated reviews
B
Rating: 5 out of 5
Very well made site with a wide choice. Customer service available in case of issues!
Translated reviews
C
Rating: 5 out of 5
Hat arrived very quickly, as described, of very good quality, I recommend without any problem
Translated reviews
M
Rating: 5 out of 5
The site is easy to use, if you search well you find what you are looking for
Translated reviews
M
Rating: 5 out of 5
Very well advised, fast delivery in protective cardboard!
Translated reviews