Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2024
We received the cap very quickly, it is of very good quality! We are very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2024
Very good, nothing to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2023
Good purchase,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2024
Disappointed with a second order: balaclava a bit small and faux fur hat poorly sewn.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2023
Cap compliant with the description, and order processed within the indicated times. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2023
Easy site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2024
01/08/2024 - Women's suspenders of excellent quality. This is the first time I wear them, they suit me very well. Thank you for the good telephone reception during which I was able to get some clarifications before placing my order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2023
A downside for the website. I couldn't get your contact link to work, the message wouldn't send. I had to go through the internet address to reach you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2024
Product meets expectations, fast delivery, (3 days) quick, simple, efficient. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2023
Happy with the delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2024
The hat meets my needs, fast and efficient delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2024
Serious, quality products. No issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2024
Fast delivery, product quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2024
Very easy to access site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2024
very satisfying
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2024
Good beret I confirm.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2024
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2024
Very pretty
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2023
Pleasant site to navigate, impeccable service (addition of a very well made chin strap, no charge). Fast shipping, everything very well, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2024
Nice item, conforms to what was seen on the site. Nice realization.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2023
No issues, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2023
Very good site and excellent after-sales service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2023
Good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2023
Easy to find what you are looking for
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2023
Made in France
Finally I hope?
Good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2023
Perfect size and good quality fabric
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2023
Top I am a fan
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2023
Practical, fast and efficient.
The items are as described. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2023
Item conforms to the order.
Pleasant to wear at night
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2023
Nothing to say about the order except that the delivery date was exceeded
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2023
Ordering is simple, the tracking proves the seriousness, the reception is correct! The cap made an impression, just like in the photo!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2023
Simple and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2023
I was looking for a chapka and the level of information on the different models was good (material, price, origin, size, etc.). The filters help in the search but could be improved a bit.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2023
Order received on time, hat received as described, and of quality!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/12/2023
I have already mentioned the delivery problem.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/12/2023
Everything is perfect. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2023
Clear and simple to use site, impeccable delivery service and communication. Very nice selection of hats and I easily found what I needed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2023
very easy to order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2023
Practical site for research
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2023
Ergonomic and serious site, I recommend
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