English 
Français B
Rating: 4 out of 5
Nothing to say about the quality of the products, but very big problems with returns, impossible to pay with 3 different cards
Translated reviews
Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 4 and 5 stars
Reset filtersR
Rating: 5 out of 5
Top !!!
Translated reviews
Response from Chapellerie Traclet
Hello Romain,
A big thank you for your enthusiastic feedback! We are delighted that our products have satisfied you and hope to see you very soon in our store.
Best regards,
The Traclet store team.
A big thank you for your enthusiastic feedback! We are delighted that our products have satisfied you and hope to see you very soon in our store.
Best regards,
The Traclet store team.
B
Rating: 5 out of 5
Received quickly. Well packaged. Of good quality.
Translated reviews
Response from Chapellerie Traclet
Hello Bernard,
We warmly thank you for your very positive feedback! We are delighted to learn that your order has satisfied you both in terms of speed and quality. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team
We warmly thank you for your very positive feedback! We are delighted to learn that your order has satisfied you both in terms of speed and quality. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team
P
Rating: 5 out of 5
Smooth navigation on the site, reasonable choices and prices, fast shipping, satisfied with my purchase.
Translated reviews
Response from Chapellerie Traclet
Hello Pascal,
We warmly thank you for your positive feedback. We are delighted that your experience on our site met your expectations and that you are satisfied with your purchase.
Best regards,
The Traclet Hat Shop Team
We warmly thank you for your positive feedback. We are delighted that your experience on our site met your expectations and that you are satisfied with your purchase.
Best regards,
The Traclet Hat Shop Team
P
Rating: 5 out of 5
All good, thank you!
Translated reviews
Response from Chapellerie Traclet
Hello Patrick,
We warmly thank you for your positive feedback! We are delighted that your experience met your expectations and we hope to see you soon in our online store.
Best regards,
The Traclet Hat Shop team.
We warmly thank you for your positive feedback! We are delighted that your experience met your expectations and we hope to see you soon in our online store.
Best regards,
The Traclet Hat Shop team.
S
Rating: 5 out of 5
Very good
Translated reviews
Response from Chapellerie Traclet
Hello Sandra,
A big thank you for your positive feedback! We are delighted that you enjoyed your experience at Chapellerie Traclet. Your satisfaction is our greatest reward.
Best regards,
The Chapellerie Traclet team
A big thank you for your positive feedback! We are delighted that you enjoyed your experience at Chapellerie Traclet. Your satisfaction is our greatest reward.
Best regards,
The Chapellerie Traclet team
F
Rating: 5 out of 5
Expensive but of quality!
Translated reviews
Response from Chapellerie Traclet
Hello Francis,
We warmly thank you for your feedback and your trust. We are delighted that you are satisfied with the quality of our products. It is our priority to offer you the best.
Sincerely,
The Traclet Hat Shop Team
We warmly thank you for your feedback and your trust. We are delighted that you are satisfied with the quality of our products. It is our priority to offer you the best.
Sincerely,
The Traclet Hat Shop Team
G
Rating: 5 out of 5
Perfect
Translated reviews
Response from Chapellerie Traclet
Hello Gilles,
We sincerely thank you for your positive feedback and your trust. We are delighted that your experience was perfect and we hope to see you soon in our online store.
Best regards,
The Traclet Hat Shop Team
We sincerely thank you for your positive feedback and your trust. We are delighted that your experience was perfect and we hope to see you soon in our online store.
Best regards,
The Traclet Hat Shop Team
A
Rating: 5 out of 5
Perfect
Translated reviews
Response from Chapellerie Traclet
Hello Alexandre,
A big thank you for your warm review! We are delighted that your experience met your expectations. We hope to see you soon in our online store to discover our new collections.
Best regards,
The Traclet Hat Shop Team
A big thank you for your warm review! We are delighted that your experience met your expectations. We hope to see you soon in our online store to discover our new collections.
Best regards,
The Traclet Hat Shop Team
J
Rating: 4 out of 5
The product, a large hat with neck cover, corresponds exactly to the expected product and the desired quality. Justified price.
Translated reviews
Response from Chapellerie Traclet
Hello Jean Michel,
We warmly thank you for your positive feedback! We are delighted to learn that the hat met your expectations. Don't hesitate to come back and visit us to discover our new products.
Best regards,
The Traclet Hat Team
We warmly thank you for your positive feedback! We are delighted to learn that the hat met your expectations. Don't hesitate to come back and visit us to discover our new products.
Best regards,
The Traclet Hat Team
G
Rating: 5 out of 5
Perfect size. Fast and careful shipping. Very responsive customer service (size error and change just before shipping).
Translated reviews
Response from Chapellerie Traclet
Hello Gérard,
We sincerely thank you for your very positive feedback. We are delighted that you are satisfied with your purchase and our service. Do not hesitate to come back to see us, we will always be happy to assist you with your future orders.
Best regards,
The Traclet Hat Shop Team
We sincerely thank you for your very positive feedback. We are delighted that you are satisfied with your purchase and our service. Do not hesitate to come back to see us, we will always be happy to assist you with your future orders.
Best regards,
The Traclet Hat Shop Team
B
Rating: 5 out of 5
Purchase met my expectations. Delivery times a bit too long
Translated reviews
D
Rating: 5 out of 5
Top
Translated reviews
J
Rating: 5 out of 5
Service meets my expectations. Keep it up
Translated reviews
W
Rating: 5 out of 5
-
Translated reviews
J
Rating: 4 out of 5
Hello. I ordered a Breton hat. But I found it not very well made. And the ribbon a bit too short at the back. It would be good if you could compare it with an old hat. I still give a good rating. Thank you.
Translated reviews
S
Rating: 5 out of 5
Product meets my expectations
Translated reviews
N
Rating: 5 out of 5
Very satisfied ++++++
Translated reviews
J
Rating: 5 out of 5
Very satisfied
Translated reviews
A
Rating: 5 out of 5
Everything went well from order to delivery. Very good summer cap.
Translated reviews
L
Rating: 5 out of 5
Great purchase, arrived in a few days, great quality and affordable price! Awesome!
Translated reviews
F
Rating: 5 out of 5
5 stars, not 1. Very satisfied.
Translated reviews
J
Rating: 5 out of 5
I recommend buying on the site, quality product, fast and careful shipping. This is my third purchase without regrets.
Translated reviews
G
Rating: 5 out of 5
Receipt as expected, fast shipping. Thank you
Translated reviews
G
Rating: 5 out of 5
Perfect.
Translated reviews
M
Rating: 5 out of 5
It's perfect - order received on time. I am delighted and I recommend Traclet
Translated reviews
P
Rating: 5 out of 5
Very good caps and shipping without issues
Translated reviews
G
Rating: 5 out of 5
Impeccable products. Delivered very quickly. Cherry on the cake: French manufacturing.
Translated reviews
R
Rating: 5 out of 5
It was flattened upon arrival; but I managed to restore its shape with steam. In any case, it is of very good quality
Translated reviews
R
Rating: 5 out of 5
Order arrived very quickly. Well packaged. Nice cap that matches the description. A small disappointment though, the color is not the same as the one shown in the photo which seemed more like 'work blue'. That's why we chose it. In fact, it is classic navy blue.
Translated reviews
C
Rating: 5 out of 5
I received a magnificent hat and I am extremely satisfied with my product.
Translated reviews
C
Rating: 5 out of 5
Very beautiful hat. Beautiful quality, nothing to say.
Translated reviews
C
Rating: 5 out of 5
Very good product
Translated reviews
K
Rating: 5 out of 5
Fast shipping, product as described
Translated reviews
J
Rating: 4 out of 5
Transaction without issues.
Translated reviews
M
Rating: 5 out of 5
Hat corresponding to my expectations and needs.
Translated reviews
M
Rating: 5 out of 5
Very good
Translated reviews
J
Rating: 5 out of 5
I bought a Crambes Safari hat during my vacation in the Gorges de Tarn in 2011. I still wear it for gardening. I just bought a new Safari (this time in blue) and I am delighted. Thank you Crambes for the style and quality of your products. Regards, James Finch
Translated reviews
P
Rating: 5 out of 5
Great beret, top quality
Translated reviews
P
Rating: 5 out of 5
Fast and compliant delivery
Translated reviews