Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié

Published on 09/06/2023 à 12h33 following a purchase from 28/05/2023

Very satisfied with this purchase. The delivery was rather quick, the site is very well presented.

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Acheteur Vérifié

Published on 09/06/2023 à 11h05 following a purchase from 05/06/2023

No issues

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Acheteur Vérifié

Published on 08/06/2023 à 21h01 following a purchase from 04/06/2023

Fast shipping.
Products conform.
Perfect.

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Acheteur Vérifié

Published on 08/06/2023 à 20h02 following a purchase from 02/06/2023

Fast delivery. Beautiful quality. Very satisfied.

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Acheteur Vérifié

Published on 08/06/2023 à 19h28 following a purchase from 04/06/2023

PERFECT AND FAST

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Acheteur Vérifié

Published on 08/06/2023 à 17h59 following a purchase from 02/06/2023

Perfect delivery and order.

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Acheteur Vérifié

Published on 08/06/2023 à 17h36 following a purchase from 03/06/2023

Very nice hat, comfortable and with a superb design. The only downside is the inscription 'Made in CHINA'.
The quality is there.

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Acheteur Vérifié

Published on 08/06/2023 à 16h02 following a purchase from 04/06/2023

Nothing to report

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Acheteur Vérifié

Published on 08/06/2023 à 15h00 following a purchase from 03/06/2023

Fast and well-protected shipping. The safari hat is superb, lightweight, very good finish. It adapts easily. Tested under good sunlight, you can feel the ventilation.

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Acheteur Vérifié

Published on 08/06/2023 à 14h37 following a purchase from 04/06/2023

excellent products and service!

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Acheteur Vérifié

Published on 08/06/2023 à 14h03 following a purchase from 04/06/2023

A very cute hat and of good quality! I think it would be useful to add a photo on the mannequin in the hat description.

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Acheteur Vérifié

Published on 08/06/2023 à 13h40 following a purchase from 03/06/2023

The choice of delivery location, which was very important to me, is very complicated to make on the site. After some trial and error, I finally found the store where I absolutely wanted the delivery to be made. But I almost abandoned the order for this reason.

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Response from Chapellerie Traclet Published on 13/06/2023

Hello, normally the system for positioning pickup points is identical on all sites offering this service. What is the problem encountered? Once you have entered your address, the points appear on a map and you have the available pickup points. We hope that the hat gives you complete satisfaction. Best regards, Traclet Sebastien

Acheteur Vérifié

Published on 08/06/2023 à 12h02 following a purchase from 28/05/2023

Superb hat, perfect size!

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Acheteur Vérifié

Published on 08/06/2023 à 11h21 following a purchase from 05/06/2023

Fantastic quality and Made in France. Very fast shipment, great boxing. All good
great overall experience.

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Acheteur Vérifié

Published on 08/06/2023 à 10h04 following a purchase from 01/06/2023

Very good quality, delivered quickly, thank you

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Acheteur Vérifié

Published on 07/06/2023 à 23h34 following a purchase from 23/05/2023

It's not well organized to find the site when you don't have the company Tracklet.

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Acheteur Vérifié

Published on 07/06/2023 à 23h26 following a purchase from 04/05/2023

Very good. It would be better if the order tracking was more complete.

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Acheteur Vérifié

Published on 07/06/2023 à 15h27 following a purchase from 29/05/2023

zero defect order

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Acheteur Vérifié

Published on 07/06/2023 à 06h22 following a purchase from 30/05/2023

Perfect

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Acheteur Vérifié

Published on 06/06/2023 à 22h43 following a purchase from 29/05/2023

Very nice hat and very well finished

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Acheteur Vérifié

Published on 06/06/2023 à 21h54 following a purchase from 14/05/2023

Perfect

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Acheteur Vérifié

Published on 06/06/2023 à 20h46 following a purchase from 31/05/2023

Perfect order

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Acheteur Vérifié

Published on 06/06/2023 à 17h30 following a purchase from 29/05/2023

Good

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Acheteur Vérifié

Published on 06/06/2023 à 11h15 following a purchase from 30/05/2023

Fast delivery, the product matches what I was looking for

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Acheteur Vérifié

Published on 06/06/2023 à 10h51 following a purchase from 01/06/2023

Exact and fast delivery. Recommended business. Thank you.

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Acheteur Vérifié

Published on 06/06/2023 à 10h19 following a purchase from 02/06/2023

I received my order on time, in a rigid packaging, the cap was well protected in the packaging.

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Acheteur Vérifié

Published on 06/06/2023 à 07h52 following a purchase from 27/05/2023

Fast delivery, quality item

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Acheteur Vérifié

Published on 05/06/2023 à 21h50 following a purchase from 29/05/2023

Lots of choices, I recommend

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Acheteur Vérifié

Published on 05/06/2023 à 21h29 following a purchase from 30/05/2023

Beautiful hat. A bit big... I will try with cork bands. Fast delivery.

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Acheteur Vérifié

Published on 05/06/2023 à 21h23 following a purchase from 28/05/2023

Clear site, correct and respected delivery time

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Acheteur Vérifié

Published on 05/06/2023 à 21h11 following a purchase from 01/06/2023

Order received quickly and in accordance with the description on the site. By the way, congratulations for the descriptions on the site, they really helped me choose. I am very happy with my purchases.

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Acheteur Vérifié

Published on 05/06/2023 à 21h09 following a purchase from 27/05/2023

Easy site. Very large selection. Impeccable delivery and packaging.

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Acheteur Vérifié

Published on 05/06/2023 à 21h02 following a purchase from 29/05/2023

super product quality and fast delivery

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Acheteur Vérifié

Published on 05/06/2023 à 19h46 following a purchase from 01/06/2023

Very good I recommend

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Acheteur Vérifié

Published on 05/06/2023 à 18h16 following a purchase from 01/06/2023

Very good service and high quality

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Acheteur Vérifié

Published on 05/06/2023 à 14h23 following a purchase from 01/06/2023

It's perfect

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Acheteur Vérifié

Published on 05/06/2023 à 13h25 following a purchase from 15/05/2023

Good hat site but disappointed with the ordered product.

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Acheteur Vérifié

Published on 05/06/2023 à 10h12 following a purchase from 28/05/2023

Very nice hat, fast delivery and package in very good condition.

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Acheteur Vérifié

Published on 05/06/2023 à 08h24 following a purchase from 01/06/2023

I knew the brand very satisfied delivered on time as expected

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Acheteur Vérifié

Published on 05/06/2023 à 08h21 following a purchase from 31/05/2023

Impeccable

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