Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié

Published on 20/03/2023 à 18h06 following a purchase from 16/03/2023

Very nice bob, well finished, and a bob that not everyone has...

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Acheteur Vérifié

Published on 20/03/2023 à 17h07 following a purchase from 11/03/2023

GREAT

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Acheteur Vérifié

Published on 20/03/2023 à 10h10 following a purchase from 11/03/2023

Easy navigation, fast and careful shipping, everything perfect!

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Acheteur Vérifié

Published on 20/03/2023 à 08h31 following a purchase from 13/03/2023

Good

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Acheteur Vérifié

Published on 20/03/2023 à 08h07 following a purchase from 07/03/2023

this hat meets my expectations well,

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Acheteur Vérifié

Published on 20/03/2023 à 07h14 following a purchase from 11/03/2023

Superb quality

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Acheteur Vérifié

Published on 19/03/2023 à 16h45 following a purchase from 28/02/2023

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Acheteur Vérifié

Published on 19/03/2023 à 15h49 following a purchase from 15/03/2023

As last time, everything went well

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Acheteur Vérifié

Published on 19/03/2023 à 14h28 following a purchase from 15/03/2023

I am very satisfied

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Acheteur Vérifié

Published on 19/03/2023 à 12h45 following a purchase from 14/03/2023

Perfect! Aesthetic, quality, speed...

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Acheteur Vérifié

Published on 19/03/2023 à 11h05 following a purchase from 14/03/2023

Pretty hat

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Acheteur Vérifié

Published on 19/03/2023 à 09h58 following a purchase from 04/03/2023

By nature patient, I would have just liked to be informed of the true delivery time.
I know well that the ordered cap is not the best seller and that the journey from Ireland can take time.
Irreproachable quality of the material, the Donegal tweed is impeccable. I was supposed to go there this summer, but due to passport issues, I won't go. Ireland has thus arrived in Brittany through you.
Thank you

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Acheteur Vérifié

Published on 18/03/2023 à 21h59 following a purchase from 22/10/2022

I hope this is an exception, but 5 months between order and delivery is way too long! That said, the welcome at the store was impeccable, and the people answering the phone calls were cordial.

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Acheteur Vérifié

Published on 18/03/2023 à 21h28 following a purchase from 11/03/2023

The cap is very good, the delivery was very good, the communication was very good. Land thanks.

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Acheteur Vérifié

Published on 18/03/2023 à 19h08 following a purchase from 14/03/2023

Very satisfied except that I wear a size 57 hat and I am a big hat wearer and yours is a bit loose, but it's not a big deal, I ordered some strips to adjust it

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Acheteur Vérifié

Published on 18/03/2023 à 18h22 following a purchase from 09/03/2023

Serious site. Satisfactory deadline and well-prepared package

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Acheteur Vérifié

Published on 18/03/2023 à 18h19 following a purchase from 14/03/2023

Fast delivery, package ok.

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Acheteur Vérifié

Published on 18/03/2023 à 18h19 following a purchase from 10/03/2023

Perfect

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Acheteur Vérifié

Published on 18/03/2023 à 17h58 following a purchase from 04/03/2023

Very good, I highly recommend

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Acheteur Vérifié

Published on 18/03/2023 à 17h42 following a purchase from 15/03/2023

very satisfied with the speed of delivery and the quality of the product

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Acheteur Vérifié

Published on 18/03/2023 à 17h26 following a purchase from 14/03/2023

Very satisfied. Very fast delivery. The visor cap was very well packaged and perfectly matches the photos and their description.

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Acheteur Vérifié

Published on 18/03/2023 à 16h49 following a purchase from 14/03/2023

there must be a problem on your site. Indeed, after receiving my order, I am being reminded because my cart is waiting for me.

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Acheteur Vérifié

Published on 18/03/2023 à 15h04 following a purchase from 14/03/2023

After a very good welcome on the phone for additional information, we were able to track the progress of the parcel shipment, the deadlines are very well respected.
We are satisfied with our purchases.

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Acheteur Vérifié

Published on 18/03/2023 à 14h57 following a purchase from 14/03/2023

Very good products. The shipping is impeccable. The package is perfect. Thank you.

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Acheteur Vérifié

Published on 18/03/2023 à 14h46 following a purchase from 14/03/2023

Perfect as usual.

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Acheteur Vérifié

Published on 18/03/2023 à 13h36 following a purchase from 14/03/2023

OK, nothing to report.

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Acheteur Vérifié

Published on 18/03/2023 à 12h24 following a purchase from 13/03/2023

Very good item. I recommend it.

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Acheteur Vérifié

Published on 17/03/2023 à 14h00 following a purchase from 12/03/2023

A lot of choices, fast and careful shipping. I recommend.

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Acheteur Vérifié

Published on 17/03/2023 à 11h20 following a purchase from 09/03/2023

Very satisfied with everything that depends on you.

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Acheteur Vérifié

Published on 17/03/2023 à 09h57 following a purchase from 09/03/2023

Product well compliant, arrived very well packaged.

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Acheteur Vérifié

Published on 17/03/2023 à 09h08 following a purchase from 08/03/2023

Respect for deadlines, good information during delivery. Good quality of the ordered product.

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Acheteur Vérifié

Published on 17/03/2023 à 05h15 following a purchase from 13/03/2023

Impeccable.

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Acheteur Vérifié

Published on 16/03/2023 à 20h52 following a purchase from 10/03/2023

Top quality.

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Acheteur Vérifié

Published on 16/03/2023 à 20h19 following a purchase from 11/03/2023

Very serious company and good advice.

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Acheteur Vérifié

Published on 16/03/2023 à 18h33 following a purchase from 10/03/2023

I am very satisfied: the order matches its description, the shipping is fast and careful. I will order again with complete confidence from Traclet hat shop.
DP

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Acheteur Vérifié

Published on 16/03/2023 à 18h19 following a purchase from 11/03/2023

Very good.

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Acheteur Vérifié

Published on 16/03/2023 à 16h58 following a purchase from 08/03/2023

Top notch.

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Acheteur Vérifié

Published on 16/03/2023 à 16h45 following a purchase from 06/03/2023

Very, very good...

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Acheteur Vérifié

Published on 16/03/2023 à 16h42 following a purchase from 11/03/2023

1 return voucher (modest amount) would be welcome ... / at the choice of the definitive size.
++ Resistance of the product - straw hat (made in France) to be CONFIRMED in use.

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Acheteur Vérifié

Published on 16/03/2023 à 16h07 following a purchase from 11/03/2023

Good quality.

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