Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Thank you warmly for your positive review and for the 5/5 rating. We are delighted to learn that you were satisfied with the speed of our shipping. Your satisfaction is our priority, and we are happy to have been able to meet your expectations. We look forward to serving you again!
Best regards,
The Chapellerie Traclet team
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Lionel K.
Rating: 5 out of 5
following a purchase from 07/05/2026
Very satisfied with my purchase with fast delivery
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Response from Chapellerie Traclet
Hello Lionel,
Thank you very much for your flattering review! We are delighted to learn that you are satisfied with your purchase and that the delivery was fast. Your satisfaction is our priority and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
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Lelo P.
Rating: 5 out of 5
following a purchase from 08/05/2026
I am satisfied, and I liked the item.
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Response from Chapellerie Traclet
Hello Lelo,
Thank you warmly for your positive review and we are delighted to learn that you are satisfied with your purchase. Your satisfaction is our priority, and your compliments regarding the item encourage us to continue offering quality products. Please do not hesitate to come back to us for your future hat needs!
Best regards,
The Chapellerie Traclet team
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Andrew P.
Rating: 5 out of 5
following a purchase from 10/05/2026
Wonderful hat. Thank you !!!
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Response from Chapellerie Traclet
We sincerely thank you for your flattering review, Andrew. We are delighted to hear that you are satisfied with your hat and hope to see you again soon in our online store. Please do not hesitate to contact us if you need help or further advice.
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Rene T.
Rating: 5 out of 5
following a purchase from 08/05/2026
Quality of the product and respect for the delivery date. Perfect.
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Response from Chapellerie Traclet
Hello RENE,
Thank you warmly for your flattering review and your 5/5 rating. We are delighted to learn that the quality of our products as well as the respect for delivery times met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
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Jean-Yves L.
Rating: 4 out of 5
following a purchase from 05/05/2026
Good but 10 cm longer would be much better
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Response from Chapellerie Traclet
Hello Jean-Yves,
We sincerely thank you for your review and your rating of 4/5. We are delighted that you like our products. Your suggestion regarding the addition of 10 cm in length has been noted. We will certainly consider it for our future collections, in order to better meet the expectations of our customers. Thank you again for your constructive feedback.
Best regards,
The Chapellerie Traclet team
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Claire R.
Rating: 5 out of 5
following a purchase from 01/05/2026
Cap purchased as a gift, very happy
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Response from Chapellerie Traclet
Hello Claire,
We sincerely thank you for your positive feedback and are delighted to hear that the cap was a pleasure as a gift. Your satisfaction is our priority, and we hope to see you again soon on our site "Chapellerie Traclet."
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Sylvie B.
Rating: 5 out of 5
following a purchase from 02/05/2026
Very pleasant site to browse. Serious company, quality products.
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Response from Chapellerie Traclet
Dear Sylvie,
Thank you very much for your flattering review! We are delighted that you liked our site and that you appreciated the quality of our products. Your satisfaction is our priority, and your encouragement motivates us to continue offering the best.
Looking forward to seeing you again soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
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Jose D.
Rating: 5 out of 5
following a purchase from 23/04/2026
In line with my expectations. Thank you.
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Response from Chapellerie Traclet
Hello Jose,
We warmly thank you for your positive review and are delighted to learn that your experience with Chapellerie Traclet met your expectations. Your satisfaction is our priority and your feedback encourages us to continue offering quality products. Please do not hesitate to reach out to us if you need help or advice.
Best regards,
The Chapellerie Traclet team
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Valérie S.
Rating: 5 out of 5
following a purchase from 18/04/2026
Interesting choices and prices.
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Response from Chapellerie Traclet
Dear Valérie,
Thank you sincerely for your positive review and your rating of 5/5. We are delighted to learn that our selection of hats and our prices satisfy you. Your satisfaction is our priority, and we hope to welcome you back very soon on our site.
Best regards,
The Chapellerie Traclet team
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Pascal P.
Rating: 5 out of 5
following a purchase from 06/05/2026
Perfect
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Response from Chapellerie Traclet
Hello Pascal,
We warmly thank you for your flattering review and your rating of 5/5. We are delighted to learn that you had a perfect experience with our shop. Your satisfaction is our priority and we hope to see you soon at Chapellerie Traclet.
Best regards,
The Chapellerie Traclet team
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Marie-Paule S.
Rating: 5 out of 5
following a purchase from 06/05/2026
In rapid delivery, product conforms.
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Response from Chapellerie Traclet
Dear Marie-Paule,
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted that our product met your expectations and that your shopping experience was quick. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
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Charles D.
Rating: 5 out of 5
following a purchase from 06/05/2026
Practical, sturdy and appreciated help
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Response from Chapellerie Traclet
Hello Charles,
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted that you find our products practical and sturdy, and that our assistance has been appreciated. Your satisfaction is our priority, and we hope to see you again soon on the Chapellerie Traclet website.
Best regards,
The Chapellerie Traclet team
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Antoine H.
Rating: 5 out of 5
following a purchase from 07/05/2026
Great
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Response from Chapellerie Traclet
Hello Antoine,
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted that you had a positive experience on our site "Chapellerie Traclet". Your satisfaction is our priority, and we hope to see you again soon to discover even more of our products.
Best regards,
The Chapellerie Traclet team
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David R.
Rating: 5 out of 5
following a purchase from 08/04/2026
I ordered a specific hat, with shipment to Mexico City, and everything was ok with my purchase. I'm very happy with my hat
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Response from Chapellerie Traclet
Dear David,
We warmly thank you for your positive review and are delighted to hear that your order went well to Mexico City. Your satisfaction is our priority, and we are happy that you are pleased with your hat. Do not hesitate to reach out to us for your future purchases!
Best regards,
The Chapellerie Traclet team
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Laurent A.
Rating: 5 out of 5
following a purchase from 04/05/2026
Perfect
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Response from Chapellerie Traclet
Hello Laurent,
We sincerely thank you for your flattering review and for the 5/5 rating. Your satisfaction is our priority, and we are delighted to learn that you had a perfect experience at Chapellerie Traclet. We look forward to welcoming you again soon.
Best regards,
The Chapellerie Traclet team
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Gerard H.
Rating: 5 out of 5
following a purchase from 05/05/2026
Very good
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Response from Chapellerie Traclet
Hello Gérard,
Thank you very much for your positive feedback and your 5-star rating! We are delighted that you enjoyed your experience at Chapellerie Traclet. Your satisfaction is our priority. We look forward to seeing you again soon!
Best regards,
The Chapellerie Traclet team
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Enza T.
Rating: 5 out of 5
following a purchase from 05/05/2026
Super fast shipping and well packaged, I recommend
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Response from Chapellerie Traclet
Dear Enza,
We sincerely thank you for your flattering review and your perfect score of 5/5. We are delighted to learn that you appreciated the speed of our service as well as the packaging of your order. Your satisfaction is our priority, and your recommendations particularly touch us. We look forward to serving you again at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team.
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Gérald G.
Rating: 5 out of 5
following a purchase from 05/05/2026
The cap meets my expectations.
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Response from Chapellerie Traclet
Hello Gérald,
We sincerely thank you for your positive feedback! We are delighted to hear that the cap meets your expectations. Please feel free to come back to us for your future purchases.
Best regards,
The Chapellerie Traclet team
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Alexandra F.
Rating: 5 out of 5
following a purchase from 05/05/2026
Extremely fast delivery despite the holidays. Hat conforms to what was proposed. A big THANK YOU
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Response from Chapellerie Traclet
Dear Alexandra,
Thank you very much for your positive feedback! We are delighted to hear that your hat met your expectations and that the delivery was quick. Your satisfaction is our priority. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
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Véronique R.
Rating: 5 out of 5
following a purchase from 05/05/2026
Very good quality item, fast delivery
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Response from Chapellerie Traclet
Dear Véronique, we warmly thank you for your flattering review! We are delighted that the quality of our items and the speed of our service met your expectations. We look forward to serving you again on our site "Chapellerie Traclet."
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Fabrice P.
Rating: 5 out of 5
following a purchase from 21/04/2026
Good job and I will buy other things. Regards
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Response from Chapellerie Traclet
Hello Fabrice,
Thank you very much for your positive feedback and your trust! We are delighted that our work has satisfied you. Do not hesitate to come back for your next orders, we will be happy to welcome you again.
Best regards,
The Chapellerie Traclet team
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Philippe M.
Rating: 5 out of 5
following a purchase from 06/05/2026
Very good, fast, efficient
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Response from Chapellerie Traclet
Mr. Philippe, we sincerely thank you for your flattering review regarding our site "Chapellerie Traclet". We are delighted to learn that you found our services both fast and efficient. Your satisfaction is our priority and we hope to see you again soon!
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Nelson S.
Rating: 5 out of 5
following a purchase from 06/05/2026
Excellent
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Response from Chapellerie Traclet
Dear Nelson,
We sincerely thank you for your flattering comment and for the maximum rating you gave us. Your satisfaction is our priority, and we are delighted to learn that you had an exceptional experience with our hat shop. We look forward to welcoming you again soon!
Best regards,
The Traclet Hat Shop Team
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François C.
Rating: 5 out of 5
following a purchase from 03/05/2026
Perfect
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Michel B.
Rating: 5 out of 5
following a purchase from 03/05/2026
Very good product, meets my expectations.
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Christine M.
Rating: 5 out of 5
following a purchase from 03/05/2026
Quality item and fast delivery
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Catherine F.
Rating: 5 out of 5
following a purchase from 04/05/2026
The Traclet hat shop website provides clear explanations so that the purchase corresponds well to its description in both shape and size.
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Martine L.
Rating: 5 out of 5
following a purchase from 01/05/2026
Well received. The cotton beret is a bit thin but the straw one is perfect. I will reorder.
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Response from Chapellerie Traclet
We warmly thank you for your positive feedback, Martine. We are delighted to hear that you are fully satisfied with the straw beret and we take note of your comment regarding the cotton beret. Please do not hesitate to come back to us for any new order, we will be happy to welcome you again on our site.
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Mathilde T.
Rating: 5 out of 5
following a purchase from 03/05/2026
Satisfied
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Response from Chapellerie Traclet
Hello Mathilde,
We sincerely thank you for your positive feedback and are delighted to hear that you are satisfied with your experience on our site "Chapellerie Traclet". Your satisfaction is our priority! Please do not hesitate to reach out to us for any questions or future needs.
Best regards,
The Chapellerie Traclet team
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Viviane B.
Rating: 5 out of 5
following a purchase from 04/05/2026
The berets suit me very well
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Response from Chapellerie Traclet
Madame Viviane, we warmly thank you for your review and are delighted to learn that the berets from our collection suit you wonderfully. Your satisfaction is our priority, and we hope to see you soon on our site to discover other models.
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Jean J.
Rating: 5 out of 5
following a purchase from 30/04/2026
Very satisfied
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Response from Chapellerie Traclet
Dear Jean,
We sincerely thank you for your flattering review and are delighted to learn that you are very satisfied with your experience on our site "Chapellerie Traclet". Your satisfaction is our priority, and we hope to see you again soon for new discoveries.
C
Claire B.
Rating: 5 out of 5
following a purchase from 01/05/2026
Pretty quality hats. Improvement suggestion: an integrated comb for better hold on the hairstyle.
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Response from Chapellerie Traclet
Dear Claire, we warmly thank you for your flattering review and your perfect score of 5/5. We are delighted that our hats caught your attention and we take your suggestion regarding the integration of a comb for better hold into account. Your feedback is valuable and helps us continuously improve our products.
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Emmanuel K.
Rating: 5 out of 5
following a purchase from 04/05/2026
Everything was perfect!!!
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Response from Chapellerie Traclet
Hello E
P
Philippe C.
Rating: 4 out of 5
following a purchase from 01/05/2026
Product that matches its description, and sent quickly. However, many items are 'out of stock' regarding size. And several weeks/months of waiting for an Akubra ...
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Response from Chapellerie Traclet
Hello Philippe, we thank you for your positive feedback regarding the speed of delivery and the compliance of your product. We are sorry to hear that you encountered stock shortages, particularly for sizes. Rest assured that we are constantly working to improve our offering and to restock our items in order to better satisfy our customers.
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Frederic D.
Rating: 4 out of 5
following a purchase from 04/05/2026
Quality product but the color received is still different from the one presented on the site!
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Response from Chapellerie Traclet
Hello Frédéric,
Thank you for your feedback and we are pleased to hear that you are satisfied with the quality of our product. We also take note of your comment regarding the color difference, and we will ensure to improve the presentation of our items on the site to better reflect reality. Please do not hesitate to contact us for any other questions.
O
Olivier D.
Rating: 5 out of 5
following a purchase from 30/04/2026
Beautiful quality hats. I am very satisfied with my latest purchase. See you soon for the next order.
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Response from Chapellerie Traclet
Hello Olivier,
Thank you very much for your flattering review! We are delighted to hear that you are satisfied with the quality of our hats. Your loyalty is appreciated, and we look forward to seeing you again for your next order. See you soon!
Best regards,
The Chapellerie Traclet team
C
Cedric D.
Rating: 5 out of 5
following a purchase from 01/05/2026
Perfect; just the right size.
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Response from Chapellerie Traclet
Hello Cedric,
Thank you very much for your positive feedback and for taking the time to share your experience! We are delighted that the size suits you perfectly. We look forward to seeing you again on our "Chapellerie Traclet" site!
Best regards,
The Chapellerie Traclet team
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Jean-Jacques E.
Rating: 5 out of 5
following a purchase from 03/05/2026
In accordance with what I wanted
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Florent D.
Rating: 5 out of 5
following a purchase from 02/05/2026
Fast shipping and quality product!
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Response from Chapellerie Traclet
We sincerely thank you, Florent, for your flattering review and your perfect rating! We are delighted to learn that you appreciated the speed of our shipments as well as the quality of our products. Your satisfaction is our priority, and we hope to see you again soon on our site!
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