Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2022
Satisfied with the packaging, transport, and the hat box
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2022
Clear site allowing for quick comparison between different searched products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2022
Delivery as expected, package perfectly wrapped.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2022
I recently discovered the Traclet hat shop while looking for a walking stick. I was able to order a engraved pilgrim staff. I am satisfied with the ordered product that I was able to submit to 40km of walking and the professionalism of the customer service. It's a flawless experience!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2022
The hat is of very good quality, and exactly matches what I was looking for. The customer service is very friendly and competent. I highly recommend this establishment if you are looking for a hat.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2022
Perfect delivery at the relay point!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2022
Very nice quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2022
Very good in terms of the very clear site and very fast delivery. Perfect as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2022
Very satisfied with my order. Maybe one regret: I didn't find how to establish a favorites list for future purchases.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/08/2022
Fast delivery, good quality cotton, but I had ordered a size s/m bucket hat and I was delivered a size l/xl bucket hat.
Too bad.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2022
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2022
perfect, from start to finish
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2022
Good quality, timely delivery, impeccable packaging. Highly recommended. I just placed my second order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2022
Excellent order processing, shipping, and delivery service, fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2022
Very good, impeccable service, professional, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2022
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2022
Good information over the phone
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2022
Simply perfect including the return for a size exchange! Quality with French-style service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2022
Package arrived in very good condition. Hat corresponds to the description. Very good service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2022
Complete site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2022
Why add a need to do literature? It was perfect for both the product and the delivery times and conditions. And what is the difference between 'review' (therefore motivated differently than by stars) and 'comment', the box below. All that just to tease you a little...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2022
Efficiency, speed for a magnificent product!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2022
Delivery on time. Product conforms to what I imagined. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2022
Fast delivery, compliant product, clarity of emails and digital content. Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2022
perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2022
Beautiful house with a large selection
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2022
very easy to order, fast delivery and very good value for money for the delivered hat.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2022
I really like the product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2022
I appreciated the responsiveness of your messages and the delivery in 2 days, especially the shipment on the day of my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2022
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2022
very fast, this site is perfect I have been using it for years, I have a gargantuan hat collection :p
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2022
The positive, a large selection on this site. However, the shipping time was longer than announced during the order (5 weeks instead of 2/3 weeks).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2022
Very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2022
received cap well packaged no problem delivery expected 1 to 2 weeks arrived 72 hours later impeccable I will return thank you best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2022
Perfect, no problem on the site, only the access to secure payment posed a problem quickly resolved by the call and the speed of the advisor on the phone, hence an error in the payment registration and a delay in delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2022
Perfect! Delivery and product Good advice for the size We will not fail to buy again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2022
This is my first order on the site discovered in the magazine 'Ma Campagne' from the editions la rivière. Very satisfied, the item delivered quickly and on the indicated date.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2022
Fast Delivery, Packaging completely correct.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2022
A quick order, a very good merchant site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2022
Well, it's the hat shop that I prefer
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