Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
I am very satisfied with my purchase on this site. The product exchange went well and was well explained.
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Response from Chapellerie Traclet
We sincerely thank you for your flattering review, Fabien. We are delighted to learn that your shopping experience on our site "Chapellerie Traclet" was positive and that the product exchange met your expectations. Your satisfaction is our priority and we hope to see you again soon!
B
Benjamin V.
Rating: 5 out of 5
following a purchase from 07/04/2026
Very good
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Response from Chapellerie Traclet
Hello Benjamin,
Thank you very much for your positive review! We are delighted that you appreciated your experience on our site "Chapellerie Traclet". Please feel free to come back soon!
Best regards,
The Chapellerie Traclet team
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Elodie V.
Rating: 5 out of 5
following a purchase from 28/03/2026
Thank you, it's exactly the hat I expected!
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Response from Chapellerie Traclet
Dear Elodie,
We warmly thank you for your review and are delighted to learn that the hat perfectly meets your expectations! Your satisfaction is our priority.
We look forward to seeing you on our site,
The Chapellerie Traclet team
N
Nolwenn L.
Rating: 5 out of 5
following a purchase from 06/04/2026
Perfect
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Response from Chapellerie Traclet
Dear Nolwenn,
Thank you very much for your flattering review and for the perfect rating! We are delighted that our site "Chapellerie Traclet" met your expectations. Your satisfaction is our priority and your encouragement motivates us to continue offering the best possible service.
We look forward to seeing you again soon!
The Chapellerie Traclet team
V
Valérie R.
Rating: 5 out of 5
following a purchase from 03/04/2026
Perfect! Fast, delivery of the package in excellent condition, the size corresponds, ... everything is ok. I think it's better to pay a few euros more than the price displayed on some other sites ... French site, secured, no counterfeiting and I am sure that in case of return there would have been no problem ... so THANK YOU!
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Response from Chapellerie Traclet
Dear Valérie,
Thank you so much for your flattering review! We are delighted to learn that your experience with our site "Chapellerie Traclet" met your expectations. Your trust in our service and the quality of our products encourages us to continue to excel. Please do not hesitate to come back to us if you need help or advice in the future.
Best regards,
The Chapellerie Traclet team
P
Paul Antoine T.
Rating: 5 out of 5
following a purchase from 07/04/2026
satisfied! thank you
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Response from Chapellerie Traclet
Dear Paul Antoine,
We sincerely thank you for your flattering review and are delighted to learn that you are satisfied with your experience on our site "Chapellerie Traclet". Your satisfaction is our priority, and we remain at your disposal for any future requests.
F
Fabien L.
Rating: 5 out of 5
following a purchase from 07/04/2026
Good quality product and delivered quickly
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Response from Chapellerie Traclet
Dear Fabien,
We sincerely thank you for your flattering review and your rating of 5 stars. We are delighted to learn that you are satisfied with the quality of our products and the speed of our delivery service. Your satisfaction is our priority, and your positive feedback encourages us to continue to excel.
We look forward to serving you again,
The Chapellerie Traclet team.
G
Georges B.
Rating: 5 out of 5
following a purchase from 30/03/2026
Perfect
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Response from Chapellerie Traclet
Dear Georges, we sincerely thank you for your perfect rating. Your satisfaction is our priority, and we are delighted that our site "Chapellerie Traclet" met your expectations. We hope to see you again soon among us!
J
Jean-Jacques M.
Rating: 2 out of 5
following a purchase from 06/04/2026
Does not meet my expectations, compared to our previous purchase
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Response from Chapellerie Traclet
Hello Jean-Jacques,
Thank you for your feedback. We are sorry to learn that this purchase did not satisfy you. Please do not hesitate to contact us directly so that we can better understand your expectations and find a solution. Your satisfaction is our priority.
Best regards,
The Chapellerie Traclet team
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Luc G.
Rating: 4 out of 5
following a purchase from 18/03/2026
Good
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Response from Chapellerie Traclet
Hello Luc,
We sincerely thank you for your positive feedback regarding our site "Chapellerie Traclet". We are delighted that you found your experience satisfactory and we remain at your disposal for any suggestions for improvement. We look forward to welcoming you again!
A
Alexandre M.
Rating: 5 out of 5
following a purchase from 07/04/2026
Genuine beret of good quality, communication with the shop very very well advised. I recommend this site
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Response from Chapellerie Traclet
Dear Alexandre,
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that you are satisfied with the quality of our beret as well as the communication with our team. Your recommendation is greatly appreciated and motivates us to always improve our services. We look forward to welcoming you again on our site!
Best regards,
The Chapellerie Traclet team
C
Catherine L.
Rating: 5 out of 5
following a purchase from 04/04/2026
Very beautiful berets, I like the cut and colors
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Response from Chapellerie Traclet
Madam Catherine, we sincerely thank you for your flattering review and your perfect rating. We are delighted to learn that our berets, both in terms of cut and colors, please you. Please do not hesitate to come back to us for any other request or need, we will be happy to assist you.
C
Chris M.
Rating: 5 out of 5
following a purchase from 05/04/2026
a good quality item and a fast shipment, very satisfied, excellent value for money
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Response from Chapellerie Traclet
Hello Chris,
Thank you so much for your positive feedback! We are delighted to learn that you are satisfied with the quality of our items and the speed of our service. Your trust and satisfaction are our priority. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
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Bernard A.
Rating: 4 out of 5
following a purchase from 06/04/2026
Delivery Time Too Long
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Response from Chapellerie Traclet
Hello Bernard,
Thank you for your feedback and your rating of 4/5! We are delighted that you appreciated our site. We apologize for the processing delay of your order. Please know that we are doing everything we can to improve our shipping times. Your feedback is valuable and helps us progress.
See you soon,
The Chapellerie Traclet team.
M
Michel D.
Rating: 5 out of 5
following a purchase from 05/04/2026
Good product that meets my expectations
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Response from Chapellerie Traclet
Hello Michel,
Thank you very much for your positive feedback! We are delighted to learn that our product met your expectations. Please do not hesitate to come back to us for your future hat needs.
Best regards,
The Chapellerie Traclet team
J
Jean-Marie H.
Rating: 5 out of 5
following a purchase from 06/04/2026
very good
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Response from Chapellerie Traclet
Dear Jean-Marie,
We sincerely thank you for your positive review and your rating of 5/5. We are delighted to learn that you had a satisfactory experience with our hat shop. Please feel free to come back, we will always be happy to welcome you again.
Best regards,
The Chapellerie Traclet team
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Lise F.
Rating: 5 out of 5
following a purchase from 05/04/2026
Hat received quickly. Careful packaging, hat very well protected. Thank you!
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Response from Chapellerie Traclet
Dear Lise,
We warmly thank you for your flattering review. We are delighted to learn that you appreciated the speed of delivery as well as the quality of the packaging. Your satisfaction is our priority and we hope to see you again soon on our site "Chapellerie Traclet".
Best regards,
The Chapellerie Traclet team
P
Pascal B.
Rating: 5 out of 5
following a purchase from 06/04/2026
Order received on time.
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Response from Chapellerie Traclet
Hello Pascal,
Thank you very much for your positive review and your rating! We are delighted to learn that your order was received on time. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
J
Jean B.
Rating: 5 out of 5
following a purchase from 04/04/2026
Product conforms to the description Delivery to the relay point without any problem
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Response from Chapellerie Traclet
Hello Jean,
Thank you very much for your positive review and your 5/5 rating! We are delighted to learn that the product meets your expectations and that the delivery went smoothly. Your satisfaction is our priority. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
B
Bernard D.
Rating: 5 out of 5
following a purchase from 06/04/2026
Product conforms to the description
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Response from Chapellerie Traclet
Hello Bernard,
Thank you very much for your positive review! We are delighted that our product met your expectations. We look forward to seeing you again on our site "Chapellerie Traclet".
Best regards,
The Traclet team
J
Jean-Paul W.
Rating: 4 out of 5
following a purchase from 01/03/2026
Perfect when the delivery times are managed.
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Response from Chapellerie Traclet
Dear Jean-Paul,
We sincerely thank you for your review and your rating of 4/5. We are delighted that you like our products and take note of your comment regarding delivery times. Rest assured that we are doing everything possible to improve this point and ensure an increasingly satisfying experience. Please do not hesitate to contact us if you have any questions or specific needs.
Best regards,
The Chapellerie Traclet team
S
Serge P.
Rating: 5 out of 5
following a purchase from 06/04/2026
Perfect refunded for a mistake made by me. Perfect follow-up of the order Arrived within the deadline
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Response from Chapellerie Traclet
Hello Serge,
We sincerely thank you for your flattering review. We are delighted to hear that you appreciated our follow-up service and that your experience with the Traclet hat shop met your expectations. Please feel free to reach out to us for your future purchases!
M
Marie-Christine V.
Rating: 5 out of 5
following a purchase from 05/04/2026
Perfect
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Response from Chapellerie Traclet
Dear Marie-Christine,
We warmly thank you for your flattering review and your rating of 5/5. We are delighted to learn that you found your experience with us perfect. Your satisfaction is our priority and we hope to see you very soon on our site.
Best regards,
The Chapellerie Traclet team
M
Marie Noelle S.
Rating: 5 out of 5
following a purchase from 06/04/2026
Very fast delivery, perfect packaging and quality French products that are a pleasure!
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Response from Chapellerie Traclet
Dear Marie Noelle,
We sincerely thank you for your flattering review and your perfect rating. We are delighted to learn that you were satisfied with the speed of delivery, as well as the quality of our French products. Your satisfaction is our priority, and your encouragement motivates us to continue providing the best possible service. We look forward to seeing you again soon on our website!
Best regards,
The Traclet Hat Shop Team.
S
Sandra L.
Rating: 5 out of 5
following a purchase from 04/04/2026
Great items, fast delivery!
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Response from Chapellerie Traclet
Dear Sandra,
Thank you very much for your flattering review! We are delighted to hear that you are satisfied with our items and the speed of our delivery. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
M
Michel B.
Rating: 5 out of 5
following a purchase from 04/04/2026
Perfect
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Response from Chapellerie Traclet
Hello Michel,
Thank you very much for your positive feedback! We are delighted that our site "Chapellerie Traclet" has satisfied you. Your satisfaction is our priority, and we hope to see you again soon.
Best regards,
The Traclet team
K
Kelly G.
Rating: 5 out of 5
following a purchase from 04/04/2026
Perfect, beautiful quality, durable I am very happy, I have kept the previous one for over 25 years
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Response from Chapellerie Traclet
Hello Kelly,
We sincerely thank you for your flattering feedback. We are delighted to learn that you are satisfied with the quality of our hats and that you have been able to appreciate them for many years. Your loyalty is our greatest reward and we hope to continue offering you products that meet your expectations.
Best regards,
The Traclet Hat Team
E
Eric S.
Rating: 5 out of 5
following a purchase from 04/04/2026
Very good.
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Response from Chapellerie Traclet
We sincerely thank you for your flattering review, Mr. Eric. We are delighted that our site "Chapellerie Traclet" met your expectations and hope to see you again soon for new discoveries. Please feel free to share your suggestions or future needs with us.
J
Jean L.
Rating: 5 out of 5
following a purchase from 05/04/2026
Very good
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Response from Chapellerie Traclet
Hello Jean, we sincerely thank you for your positive feedback and your rating of 5/5. We are delighted that our site "Chapellerie Traclet" met your expectations. Please do not hesitate to reach out to us for any questions or future needs.
L
Liliane C.
Rating: 5 out of 5
following a purchase from 04/04/2026
In line with expectations
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Response from Chapellerie Traclet
Hello Liliane,
Thank you very much for your positive feedback! We are delighted that our site met your expectations. Please do not hesitate to reach out to us if you need help or advice.
Best regards,
The Chapellerie Traclet team
E
Emilie B.
Rating: 5 out of 5
following a purchase from 05/04/2026
Very good quality
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Response from Chapellerie Traclet
Dear Emilie,
We sincerely thank you for your flattering review and your perfect rating. We are delighted to learn that you are satisfied with the quality of our products. Your satisfaction is our priority and your encouragement motivates us to continue offering you the best. We look forward to seeing you again soon on our site.
Best regards,
The Chapellerie Traclet team
J
José S.
Rating: 5 out of 5
following a purchase from 05/04/2026
Very good quality and the color is as indicated on the site during the online purchase.
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Response from Chapellerie Traclet
We sincerely thank you, José, for your positive feedback on our site "Chapellerie Traclet". We are delighted to learn that the quality of our products and the color matching your order met your expectations. Your satisfaction is our priority, and we hope to see you again soon among our customers!
S
Serge B.
Rating: 5 out of 5
following a purchase from 04/04/2026
Impeccable
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Response from Chapellerie Traclet
We warmly thank you for your flattering review, Serge. Your satisfaction is our priority, and we are delighted to learn that you found our service impeccable. Do not hesitate to come back to us for your future hat-making needs!
M
Mike J.
Rating: 5 out of 5
following a purchase from 03/04/2026
A great gift
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Response from Chapellerie Traclet
Hello Mike,
We sincerely thank you for your flattering review and for the perfect score of 5/5. We are delighted to learn that our product was a great gift. Your satisfaction is our priority, and we hope to see you soon on our site.
Best regards,
The Chapellerie Traclet team
S
Serge G.
Rating: 5 out of 5
following a purchase from 06/02/2026
I am satisfied with my order. I have another steson, I took the same size, the one you sent me is a bit too big.
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Response from Chapellerie Traclet
We sincerely thank you for your positive feedback and are delighted to hear that you are satisfied with your order. We take your comment regarding the size into account and encourage you to contact us for any assistance or possible exchange. Your satisfaction is our priority and we remain at your disposal.
S
S T.
Rating: 5 out of 5
following a purchase from 03/04/2026
Very beautiful models
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Response from Chapellerie Traclet
Dear S,
Thank you very much for your flattering review! We are delighted that you like our models. Your satisfaction is our priority. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
V
Vincent B.
Rating: 5 out of 5
following a purchase from 03/04/2026
Super beret! Fast delivery. Well done
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Response from Chapellerie Traclet
Dear Vincent,
We sincerely thank you for your flattering feedback on our site "Chapellerie Traclet". We are delighted to learn that you are satisfied with your beret and the speed of our delivery service. Your satisfaction is our priority, and your encouragement motivates us to continue excelling. Do not hesitate to come back to us for your future purchases!
Best regards,
The Chapelle team
A
Alain E.
Rating: 5 out of 5
following a purchase from 01/04/2026
Fast order and quality product
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Response from Chapellerie Traclet
Hello Alain,
Thank you very much for your flattering review! We are delighted to hear that you appreciated the speed of your order as well as the quality of our products. Your satisfaction is our greatest reward. Do not hesitate to come back to us for your future purchases!
Best regards,
The Chapellerie Traclet team
J
Jean Marc B.
Rating: 5 out of 5
following a purchase from 29/03/2026
well arrived, good quality
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Response from Chapellerie Traclet
Hello Jean Marc,
We sincerely thank you for your positive feedback and for your trust in our store. We are delighted to hear that your order has arrived and that you are satisfied with the quality of our products. Please do not hesitate to reach out to us if you need advice or other items.
Best regards,
The Chapellerie Traclet team
D
Didier P.
Rating: 5 out of 5
following a purchase from 03/04/2026
Very good. Too bad during the first try, a shoe lace broke. It happens
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Response from Chapellerie Traclet
Dear Didier,
We warmly thank you for your positive feedback and for your understanding regarding the shoe loop. We are happy to learn that you are satisfied with your experience at Chapellerie Traclet. No h
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