Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2022
The quality of the ordered item is very good. The product is well finished and true to the model presented on the site. I would recommend without hesitation.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2022
Practical and simple site, but the item was advertised as available when it was actually out of stock, and the delivery times were much longer than initially indicated.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2022
Well-designed site, with good advice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2022
Good quality/price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2022
Clear site, lots of information about the products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2022
Good item. Thank you for the fast and careful delivery, it was a gift, I am happy and the recipient is too :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2022
Good advice. Fast and compliant shipping. 5 stars!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2022
Product conforms to the description and of good quality. Very responsive company and serious service. I have actually bought twice in a row
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2022
Everything went very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2022
Order delivered very quickly in perfectly suitable packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2022
Very serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2022
Very nice site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2022
Size or
Very nice cap, realistic, sturdy and even...well packaged!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2022
Great! Seller. Proactive....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2022
Large selection and well staggered for prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2022
Clear site, efficient and fast service. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2022
The item description is very complete and the delivery is fast. And to top it all off, the hat is perfect and fits my size well.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2022
Easy to navigate site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2022
Great product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2022
very good process of purchase and delivery! I recommend!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2022
Beautiful product, impeccable delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2022
fast delivery and product conforms to the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2022
Very good hat. However, the color does not match the press photos. But it suits me nonetheless
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2022
Perfect, as expected, product appearing robust, perfect size according to the site's recommendations, fast shipping. In short, I am very happy. Thank you to the team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2022
Happy with my order and its delivery on time. Navigation on the site relatively easy ...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2022
Very efficient online shop.
Most items are difficult to find elsewhere.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2022
Really very good Mr. Traclet is very nice and I am never disappointed with this headgear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2022
Wide choice of products, fast delivery. Very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2022
Had some difficulty completing the order but eventually made payment through PayPal on & March.. Once I followed up the order requesting when it would be delivered I was informed about its dispatch and all went well. But there was some delay between placing the order (7 March) and only dispatched on 29 March.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2022
Delivery in hand and fast. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2022
Clear catalog, easy ordering, product quality, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2022
conforms to the ordered product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2022
The site is very good. Navigation is very easy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2022
hello, very good, impeccable service, careful and attentive. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2022
Product conforms to the description and delivery made on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2022
Very good quality, and I finally found long visor caps. Very fast shipping. Happy...!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2022
I find the site very well made with timely explanations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2022
easy navigation on the site; I immediately found the hat I was looking for. Very fast delivery. I will certainly look at this site for other types of hats.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/03/2022
The product corresponds to my order. But the announced delivery time displayed (48 H) does not match reality. I had to follow up by email after 5 days for the shipment to be made.
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