Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2022
Ease of search, very clear site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2022
Item conforms to the order, pleasant and efficient staff, delivery date respected. Serious company to recommend. Thank you.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/03/2022
Cap ordered on the Traclet site. The visor is thick, which is good, but the fabric is really very thin and the color does not match what is displayed on a computer (I checked it on 3 different computers in total!)
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Response from Chapellerie Traclet
Hello
For the visor, it is normal that it is thick because it is made of plastic. We also have caps with soft and foldable visors.
As for the color, what color do you see?
From our side, the color is indeed taupe, we have been selling it for many years and we have not had any issues with the color.
Remaining at your disposal
Sincerely
Traclet Sebastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2022
Item corresponding to what I wanted. Very good quality, perfect size, I am very satisfied with my purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2022
A lot of choices for reasonable prices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2022
Top !!!!!
Perfect phone reception, fast delivery, return (ordered product too small...) handled very quickly.
I recommend without any hesitation !!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2022
Perfect delivered on time for a birthday.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2022
Reliable and professional seller. To recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2022
Very good product, delivery on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2022
Very pleasant intuitive website,
Order placed from abroad without issues with fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2022
Very compliant with the announcement (product, delivery)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2022
It's perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2022
Very nice cap that fits very well, fast delivery everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2022
Super professional service, quality products. Friendly phone reception.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2022
My head circumference is 56. I took a size between 55 and 57. Just a tiny bit small.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2022
As the previous time, perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2022
Completely in line with our expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2022
Fast delivery, payment collected after delivery and not in advance like on some sites!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2022
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2022
Hello,
from ordering on the site to delivery by Colissimo, it's flawless.
The only disappointing element: the edge of the hat is not made of fabric but 'plastic'.
Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2022
Fast delivery of the order.
Cap is fine but Chinese finish...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2022
very good quality beautiful work beautiful finish and what material
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2022
super wool beanie very pleasant to wear and of very good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2022
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2022
Very good company, quality hat, easy and functional website, my order was made on Tuesday package received on Thursday
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2022
Very fast and very good quality, the only complaint is the size which was the same for all but some are larger than others
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2022
good I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2022
Very satisfied with my purchases, quality products and in line with my expectations and the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2022
Fast delivery.
Article compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2022
Very fast shipping. Excellent quality product. A top quality-price ratio. I do not regret my purchase at all.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2022
I found the product I was looking for very quickly. Quick order and account opening. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2022
Serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2022
Second purchase and still satisfied thanks to the wide choice of products and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2022
Easy order, return quickly refunded: efficient service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2022
fast, efficient, very good article
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2022
Mikel!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2022
Easy-to-use site. Serious and very responsive team. Wide choice of models and sizes.
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