Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2022
Very happy with my beret!
Arrived very quickly!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2022
No problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
Order delivered in record time. Product conforms to our expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2022
Fast delivery, the item corresponds well to the order, well packaged, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2022
perfect I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2022
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2022
Irish cap Hanna Hats received quickly. Very satisfied with my purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
Perfect site, easy to place an order and ultra-fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2022
very good, image faithful to reality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2021
Beautiful quality, efficient.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2021
Satisfactory order, in every way
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
clear description of products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2022
Nothing to complain about
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2022
Too bad there wasn't a more refined packaging, like a gift pouch.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2021
Very good, easy to find what you are looking for
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2021
Great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2022
I am delighted. The cap is superb! I was notified of the availability by email (my size was not available). The delivery is fast. Everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2022
Perfect
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/01/2022
I have been waiting for three days for a response from the seller because my hat is too big and I would like to return it.
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Response from Chapellerie Traclet
Hello, we have already sent you three emails to your address. Thank you for returning it in its packaging with the order reference and the new size you wish or what you want upon return. Our address: Chapellerie Traclet 14 impasse bardin 42300 Roanne. Best regards, Traclet Sebastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2022
Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2022
Very beautiful products, wide choice, original models difficult to find in traditional commerce.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2021
perfect delivery and pleasure too
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2022
The service was amazing. I love the hat I bought from you and it arrived so quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2021
Serious, order received quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2022
The site seems quite elegant and inspires confidence at first glance. Prices seem reasonable. French hat shop but not all products are necessarily made in France, it seems. Good adaptation to the market.
Attention to spelling mistakes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2022
Site that I recommend. Order delivered faster than expected and in line with my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2022
Very good, impeccable service, careful and attentive. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2022
Traclet informed me of the availability of a product that was initially out of stock more than a year after my first consultation. I was able to order it when I thought it was no longer possible!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2021
perfect transaction, compliant product and fast delivery, completely satisfied, I recommend this store
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2022
Serious site, good advice, lots of choice, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2021
A faster delivery than expected,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2021
Everything is fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2022
Very happy with my order, nothing to say Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2022
Fast delivery. Beautiful headband fits very well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2022
Customer service is always available and that's pretty good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2022
Very satisfied with my first order!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2022
Perfect if all sites were as fast on the net it would be cool
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2021
I only gave 4 stars for the photo which is not representative of the color. Indeed, the gloves appear sky blue on the site but in fact it's a strong blue and much darker in reality. Otherwise, they are very soft, the finish is neat. However, you shouldn't have big, wide hands.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2022
Very good product it's what I wanted thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2022
Order received quickly and item corresponds exactly to my expectations
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