Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2021
very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2021
ok ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2021
Speed efficiency
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2021
PERFECT
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/08/2021
I am satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2021
Good description of products. Good photos. Ease of making a choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2021
delay since shipping without issues.
You should inform about delivery times when the ordered product is out of stock. It would be more reassuring for the customer.
Received product corresponds to the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/08/2021
Very good quality! My first purchase… surely not the last!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2021
Fast delivery, good quality items.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2021
Very satisfied with the product and my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2021
A fantastic choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2021
Quality items as described. Fast delivery. What more could you ask for!
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2021
Perfect cap, impeccable size, nothing to complain about. Thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2021
Very good serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2021
Very good quality product, as described. Delivery on time and you can track the progress. You can trust this company.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2021
As usual, conforms to my choice on the site: no unpleasant surprises: delivery to my home without problems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2021
Everything is perfect as usual.
Very nice product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2021
Perfect transaction
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2021
well-stocked and clear site, you can definitely find shoes that fit or rather hats that suit you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2021
Very good customer service, product recall available, fast shipping, very well packaged. A small downside regarding the price being higher than in different colors.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2021
Meets my expectations. I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2021
very high quality hat.
only regret is the shipping time which could be explained by the manufacturing time?
overall well done.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2021
Fast shipping, hat conforms to the description and much better price than on some sites! Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2021
The gift is nice even though the ribbon is not black as in the photo but brown.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2021
Very well made site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2021
Purchase without problems, product conforms, impeccable delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2021
ok, very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2021
Perfect website
Easy to navigate for product selection
Easy for online payment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2021
Lots of choices and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2021
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2021
Fast and careful shipping. Very nice hat, wide-brimmed with a very nice movement and provides good sun protection. Beautiful quality, very chic.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2021
Simply perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2021
Fast delivery
Product conforms to the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2021
Very professional store, to recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2021
Good price, fast delivery, excellent hat.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2021
Very good and as I hoped
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/08/2021
The hat fits a bit small…
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2021
Perfect packaging, nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2021
Nothing special.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2021
Impeccable ... product conforms to the order and my expectations ... fast delivery
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