Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié

Published on 12/07/2021 à 05h56 following a purchase from 03/07/2021

Fast and cheap

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Acheteur Vérifié

Published on 12/07/2021 à 05h07 following a purchase from 03/07/2021

Super delivery, perfect service, product conforms to their description. Impeccable.

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Acheteur Vérifié

Published on 11/07/2021 à 21h03 following a purchase from 29/06/2021

very good

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Acheteur Vérifié

Published on 11/07/2021 à 19h11 following a purchase from 07/07/2021

Fast delivery

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Acheteur Vérifié

Published on 11/07/2021 à 17h00 following a purchase from 06/07/2021

EXCELLENT WELCOME, KINDNESS, PROFESSIONALISM!!!!!!!! rapidity of delivery!!!!!!! HIGHLY RECOMMENDED

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Acheteur Vérifié

Published on 11/07/2021 à 16h50 following a purchase from 07/07/2021

The men's hat is of very good quality. Perfect.

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Acheteur Vérifié

Published on 11/07/2021 à 15h29 following a purchase from 07/07/2021

Nice item, good service. Thank you

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Acheteur Vérifié

Published on 11/07/2021 à 15h26 following a purchase from 08/07/2021

Satisfied with my order. Good product that corresponds perfectly. The delivery time is very short. And the product is well packaged. Site to recommend.

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Acheteur Vérifié

Published on 11/07/2021 à 15h13 following a purchase from 07/07/2021

Very good

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Acheteur Vérifié

Published on 11/07/2021 à 13h59 following a purchase from 05/07/2021

impeccable

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Acheteur Vérifié

Published on 11/07/2021 à 08h45 following a purchase from 07/07/2021

Good

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Acheteur Vérifié

Published on 10/07/2021 à 21h44 following a purchase from 04/07/2021

Sometimes the choice is difficult, hesitation between models. The photo does not always allow appreciating the quality of the product. The chosen model fits perfectly, the realization is neat and the delay is very quick.

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Acheteur Vérifié

Published on 10/07/2021 à 21h34 following a purchase from 05/07/2021

Very accessible and detailed site

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Acheteur Vérifié

Published on 10/07/2021 à 20h44 following a purchase from 03/07/2021

Good communication regarding the availability of the product delivered faster than expected

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Acheteur Vérifié

Published on 10/07/2021 à 19h17 following a purchase from 06/07/2021

Excellent quality

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Acheteur Vérifié

Published on 10/07/2021 à 15h48 following a purchase from 06/07/2021

Detailed explanations on the site. Product meets expectations at first glance. However, we would have hoped for a more moderate price.

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Acheteur Vérifié

Published on 10/07/2021 à 15h25 following a purchase from 03/06/2021

Delivery time a bit long due to a missing item otherwise everything is fine.

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Acheteur Vérifié

Published on 10/07/2021 à 14h29 following a purchase from 01/07/2021

Very satisfied, meets my expectations and fast delivery thank you

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Acheteur Vérifié

Published on 10/07/2021 à 11h59 following a purchase from 06/07/2021

The site is very good, the products are well presented, the delivery and the presentation of the package are perfect, the shipping date is respected.
The hat is beautiful, except that it is a pity that the braid around the crown is not wider (it is too discreet) and that there is no lace that goes around the crown and falls back at the back in a crossed mode.
Best regards

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Acheteur Vérifié

Published on 10/07/2021 à 03h20 following a purchase from 01/07/2021

100% satisfied. Found all the advice I needed on the site. Impeccable!

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Acheteur Vérifié

Published on 09/07/2021 à 21h20 following a purchase from 04/07/2021

Fast and careful

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Acheteur Vérifié

Published on 09/07/2021 à 19h06 following a purchase from 01/07/2021

Simple and quick order.

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Acheteur Vérifié

Published on 09/07/2021 à 17h59 following a purchase from 29/06/2021

Fast and very careful shipping

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Acheteur Vérifié

Published on 09/07/2021 à 17h50 following a purchase from 02/07/2021

Thank you, the package arrived in very good condition, no problem

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Acheteur Vérifié

Published on 09/07/2021 à 16h00 following a purchase from 02/07/2021

Very good

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Acheteur Vérifié

Published on 09/07/2021 à 15h37 following a purchase from 05/07/2021

Easy navigation and ordering

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Acheteur Vérifié

Published on 09/07/2021 à 15h37 following a purchase from 05/07/2021

Fast and efficient service

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Acheteur Vérifié

Published on 09/07/2021 à 15h24 following a purchase from 05/07/2021

Simple, fast, efficient.

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Acheteur Vérifié

Published on 09/07/2021 à 14h57 following a purchase from 05/07/2021

Very good

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Acheteur Vérifié

Published on 09/07/2021 à 14h40 following a purchase from 15/06/2021

Good service and good responsiveness to questions sent by email. One point to improve: it was not indicated at the time of payment that the hat was out of stock, but the delay (3 weeks) was acceptable

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Acheteur Vérifié

Published on 09/07/2021 à 14h32 following a purchase from 04/07/2021

Order processed quickly and package received within the expected time. Products conform to the descriptions on the site. So 5 stars.

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Acheteur Vérifié

Published on 09/07/2021 à 08h52 following a purchase from 01/07/2021

Good

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Acheteur Vérifié

Published on 09/07/2021 à 08h26 following a purchase from 02/07/2021

Very good.
Fast and compliant.

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Acheteur Vérifié

Published on 09/07/2021 à 08h24 following a purchase from 01/07/2021

Excellent

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Acheteur Vérifié

Published on 09/07/2021 à 07h23 following a purchase from 26/06/2021

Very satisfied, well-packaged product

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Acheteur Vérifié

Published on 08/07/2021 à 23h06 following a purchase from 30/05/2021

Long delays, items in stock on order and out of stock after purchase, hence the one-month wait for delivery?

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Response from Chapellerie Traclet Published on 09/07/2021

Hello, the information about the delivery time was clearly noted when choosing the size, and the information was also notified by email. Waiting for restocking 30/05/2021 20:53:33 Waiting for payment by check 30/05/2021 20:53:33 Best regards, Traclet Sebastien

Acheteur Vérifié

Published on 08/07/2021 à 21h50 following a purchase from 03/07/2021

I am very satisfied with my package (Bob), fast and efficient delivery. Thank you!!

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Acheteur Vérifié

Published on 08/07/2021 à 19h05 following a purchase from 02/07/2021

Very satisfied

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Acheteur Vérifié

Published on 08/07/2021 à 19h03 following a purchase from 05/07/2021

Another purchase....
Excellent product.

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Acheteur Vérifié

Published on 08/07/2021 à 18h51 following a purchase from 03/07/2021

Fast delivery and cap conforms to the description and photo. A magnificent product!

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