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Rating: 5 out of 5
Very good despite a small problem with head size, promptly resolved by your services.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
conforms to my expectations.
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A
Rating: 5 out of 5
Magnificent item of excellent quality. Size conforms to the indication
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A
Rating: 5 out of 5
A score of 10
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A
Rating: 4 out of 5
Perfect!
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Fantastic
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A
Rating: 5 out of 5
Perfect I would recommend
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A
Rating: 5 out of 5
The order corresponds to my choice.
The customer service is responsive.
The site, made in France, offers a wide range of products.
The order was delivered on time.
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The customer service is responsive.
The site, made in France, offers a wide range of products.
The order was delivered on time.
A
Rating: 5 out of 5
Perfect!
I did a search based on a reference on Google and came across this site .....
Very reasonable price and product in line with my search
Simply perfect
I keep this site in favorites
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I did a search based on a reference on Google and came across this site .....
Very reasonable price and product in line with my search
Simply perfect
I keep this site in favorites
A
Rating: 5 out of 5
Perfect
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A
Rating: 4 out of 5
good
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A
Rating: 5 out of 5
In accordance with the advertisement.
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A
Rating: 5 out of 5
Delivery in accordance with my order and fast. Very nice quality hat.
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A
Rating: 4 out of 5
Clear and easy site. However, not enough filters to find what you are looking for. As a result, way too many items offered that do not match the search. Traclet responds quickly to emails. I do regret, however, that there is no order tracking or package tracking on the account. Apart from these reservations, the hats are great and of good quality.
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A
Rating: 2 out of 5
1 month delivery delay instead of the announced 48h. Otherwise, the product is satisfactory.
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Response from Chapellerie Traclet
hello
Please excuse us for the slightly longer delay than announced of 2 weeks.
Indeed, when ordering, the delay was well noted when choosing the size and also confirmed during the supply process by email.
We hope that the product will satisfy you.
Best regards
Traclet
Please excuse us for the slightly longer delay than announced of 2 weeks.
Indeed, when ordering, the delay was well noted when choosing the size and also confirmed during the supply process by email.
We hope that the product will satisfy you.
Best regards
Traclet
A
Rating: 5 out of 5
Product in accordance with the description
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A
Rating: 5 out of 5
Clear site, fast delivery, neat packaging.
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A
Rating: 5 out of 5
The site offers products very clearly. The order placed arrived within the timeframe given by the supplier. Package arrived in good condition and well packaged.
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A
Rating: 5 out of 5
Everything is very good. Thank you very much!
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A
Rating: 5 out of 5
This is the second time I order for gifts, and everything is perfect:
Perfect delivery times
Perfect size
Perfect quality
Thank you!
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Perfect delivery times
Perfect size
Perfect quality
Thank you!
A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Nothing to complain about. Good follow-up on the delivery. Item of very good quality. A little extra attention. Satisfied.
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A
Rating: 5 out of 5
Fast reception
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A
Rating: 5 out of 5
Efficient telephone service and good advice
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A
Rating: 5 out of 5
Very good service, good customer relationship, well done
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Order acknowledged and rapid dispatch from the store
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A
Rating: 5 out of 5
Completely satisfied
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A
Rating: 4 out of 5
delivery time respected, a bit disappointed by the thickness of the product
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A
Rating: 5 out of 5
The best hat maker in France
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A
Rating: 4 out of 5
I would have liked to give 5 stars, unfortunately my hat is too small because I relied on the comment inviting me to choose a size below my usual size for this model.
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A
Rating: 5 out of 5
Well-organized site, wide choice of products, visible availability, quick preparation of my order, many delivery options..... All good, I recommend, and by the way, I'm going back!
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A
Rating: 4 out of 5
I was surprised that an item presented ON THE SITE as belonging to the BORSALINO brand does not belong to it. SLIGHT disappointment;
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A
Rating: 5 out of 5
Choice, fast delivery.
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 5 out of 5
I recommend this site
thank you
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thank you
A
Rating: 4 out of 5
WELL MADE AND EASY TO USE SITE
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A
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
Very good
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