Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 4 and 5 stars

Reset filters

Acheteur Vérifié

Published on 20/01/2020 à 15h57 following a purchase from 11/01/2020

Site quite slow to load pages

Translated reviews

Acheteur Vérifié

Published on 20/01/2020 à 15h55 following a purchase from 11/01/2020

Fast delivery, no problem with the order

Translated reviews

Acheteur Vérifié

Published on 20/01/2020 à 15h50 following a purchase from 12/01/2020

09-Oct

Translated reviews

Acheteur Vérifié

Published on 20/01/2020 à 14h56 following a purchase from 11/01/2020

Beautiful range of products, original and regularly renewed. Impeccable order tracking. The only downside is that navigation on the site is a bit sluggish.

Translated reviews

Acheteur Vérifié

Published on 20/01/2020 à 14h27 following a purchase from 10/01/2020

The shopping experience was very pleasant. Even for me as a German, it was easy. The ordering, delivery, and quality of the goods are top-notch.

Translated reviews

Acheteur Vérifié

Published on 20/01/2020 à 14h20 following a purchase from 12/01/2020

This is my second order on this site. Perfect.

Translated reviews

Acheteur Vérifié

Published on 20/01/2020 à 14h17 following a purchase from 11/01/2020

N/A

Translated reviews

Acheteur Vérifié

Published on 18/01/2020 à 13h04 following a purchase from 08/01/2020

Perfect.

Translated reviews

Acheteur Vérifié

Published on 18/01/2020 à 11h48 following a purchase from 24/12/2019

Very good telephone advisor to answer all kinds of problems

Translated reviews

Acheteur Vérifié

Published on 18/01/2020 à 11h26 following a purchase from 08/01/2020

Very good, impeccable service, careful and attentive. I recommend!

Translated reviews

Acheteur Vérifié

Published on 18/01/2020 à 11h21 following a purchase from 27/12/2019

Very well advised and a very well-made site for someone like me who doesn't order online often.

Translated reviews

Acheteur Vérifié

Published on 18/01/2020 à 11h04 following a purchase from 27/12/2019

I called several times because I made a mistake and my contact was always very patient and efficient. Thank you

Translated reviews

Acheteur Vérifié

Published on 17/01/2020 à 17h28 following a purchase from 11/12/2019

I hadn't seen a delivery time when I placed the order on 11/12, 2 to 3 weeks it seems...
I only received it on 14/01 which makes almost 5 weeks!
When ordering on the site, what you see mainly in large letters is the mention of deadlines: "48 to 72h"

Translated reviews

Acheteur Vérifié

Published on 17/01/2020 à 16h43 following a purchase from 19/11/2019

Very good site, unfortunately I made a mistake in size and when I returned it to exchange for the larger size, it was no longer available, so I waited nearly a month before asking for a refund but even that was complicated, I ended up with a credit note and the bob in question is still not available ...

Translated reviews

Acheteur Vérifié

Published on 17/01/2020 à 16h09 following a purchase from 09/01/2020

Satisfied with my order.

Translated reviews

Acheteur Vérifié

Published on 17/01/2020 à 08h49 following a purchase from 09/01/2020

Very good.

Translated reviews

Acheteur Vérifié

Published on 16/01/2020 à 18h29 following a purchase from 06/01/2020

Very pretty, beautiful engraving and fast delivery.

Translated reviews

Acheteur Vérifié

Published on 16/01/2020 à 18h04 following a purchase from 09/01/2020

Immediate shipping, top packaging... Quality hat, good, not cheap though.

Translated reviews

Acheteur Vérifié

Published on 16/01/2020 à 17h14 following a purchase from 08/01/2020

Very good as usual.

Translated reviews

Acheteur Vérifié

Published on 16/01/2020 à 16h48 following a purchase from 08/01/2020

A lot of choices in many sizes.

Translated reviews

Acheteur Vérifié

Published on 16/01/2020 à 16h41 following a purchase from 08/01/2020

Very good site, with an enormous choice at all prices.

Translated reviews

Acheteur Vérifié

Published on 16/01/2020 à 16h23 following a purchase from 08/01/2020

It's okay.

Translated reviews

Acheteur Vérifié

Published on 16/01/2020 à 15h43 following a purchase from 08/01/2020

Satisfied with my order. Quality products. Fast shipping. I recommend.

Translated reviews

Acheteur Vérifié

Published on 16/01/2020 à 15h42 following a purchase from 08/01/2020

Thank you, satisfied.

Translated reviews

Acheteur Vérifié

Published on 16/01/2020 à 06h35 following a purchase from 06/01/2020

Easy order.

Translated reviews

Acheteur Vérifié

Published on 15/01/2020 à 17h46 following a purchase from 08/01/2020

service ok

Translated reviews

Acheteur Vérifié

Published on 15/01/2020 à 17h24 following a purchase from 07/01/2020

Very well-constructed site, very clear and accessible.

Translated reviews

Acheteur Vérifié

Published on 15/01/2020 à 17h24 following a purchase from 06/01/2020

Easy to find what you're looking for.

Translated reviews

Acheteur Vérifié

Published on 15/01/2020 à 15h33 following a purchase from 07/01/2020

Navigation on the site is still easy, clear, and precise.

Translated reviews

Acheteur Vérifié

Published on 15/01/2020 à 15h14 following a purchase from 07/01/2020

Very well-designed site and delivery in record time.

Translated reviews

Acheteur Vérifié

Published on 15/01/2020 à 09h18 following a purchase from 07/01/2020

My second order on Traclet, nothing to complain about, choice, price, delivery, packaging.

Translated reviews

Acheteur Vérifié

Published on 15/01/2020 à 09h11 following a purchase from 06/01/2020

Very good, impeccable service, careful and attentive. I recommend!

Translated reviews

Acheteur Vérifié

Published on 14/01/2020 à 17h26 following a purchase from 06/01/2020

Clear site. Fast delivery and satisfactory product.

Translated reviews

Acheteur Vérifié

Published on 14/01/2020 à 17h25 following a purchase from 07/01/2020

Very good

Translated reviews

Acheteur Vérifié

Published on 14/01/2020 à 16h42 following a purchase from 06/01/2020

Everything excellent. Ease of navigation

Translated reviews

Acheteur Vérifié

Published on 14/01/2020 à 15h46 following a purchase from 06/01/2020

The TRACLET house is equal to itself. Hats off!

Translated reviews

Acheteur Vérifié

Published on 13/01/2020 à 22h23 following a purchase from 05/01/2020

Great, just what I wanted

Translated reviews

Acheteur Vérifié

Published on 13/01/2020 à 21h40 following a purchase from 04/01/2020

Order compliant, quality product, deadline met, what more could you ask for?

Translated reviews

Acheteur Vérifié

Published on 13/01/2020 à 20h33 following a purchase from 05/01/2020

Very good

Translated reviews

Acheteur Vérifié

Published on 13/01/2020 à 17h56 following a purchase from 04/01/2020

I recommend this site

Translated reviews