Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2019
Clear, simple
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2019
Excellent product, competitive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2019
Very well advised, regarding the size of the Stetson hat, I followed the advice to take the size below the measured one, as indicated on your site, and it is indeed true that these hats run large. Thank you Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2019
Impeccable packaging and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2019
Responsive and competent customer service. Having needed an additional photograph, they added it, which helped to better understand the product before purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2019
Excellent quality item received in perfect condition and within excellent time. Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2019
Very good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/11/2019
This hat that I have to give for Christmas seems quite ordinary for the price. Moreover, I fear it will be too small even when opened to the maximum.
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Response from Chapellerie Traclet
Hello, this model of docker hat is made from a high-quality fabric compared to the other model we offer. Furthermore, these hats are not worn down like a classic beanie. If, however, this does not suit you; it can be exchanged within 100 days. Best regards, Traclet.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2019
Good site, good quality, well done
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2019
Good site, good choice, good quality. High shipping costs. Would be cheaper by post for Belgium or delivery to a pickup point.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2019
Order compliant with the description. Good address if you are looking for hats, berets, caps for men or women.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2019
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2019
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2019
All good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2019
Very satisfied, fast delivery, impeccable packaging, very good quality of the product. Everything is fine, change nothing.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2019
Traclet is surely Europe’s greatest hat resource. Also, their customer service is efficient and pleasingly direct. Many of us are depressed by people who want our money pretending to be our friends. Thank you very much hat shop Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2019
everything is happening very quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2019
Order as expected. Satisfactory delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2019
Nothing to complain about this merchant who seems very serious, Colissimo on the other hand is not a model of speed, but the package was not damaged upon arrival and that is the most important.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2019
choice, website ergonomics, speed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2019
Fast shipping in protective cardboard packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2019
For a first purchase and the advice I received by phone, it’s a nice discovery. I now know where to buy my children's future hats and treat myself again!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2019
Good site, wide choice of hats, quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2019
the cap received is in accordance with its presentation on the site. Ultra fast delivery! I recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2019
good but caps shown on models or mannequins would help us better have a real idea of the headgear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2019
very good for this first contact
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2019
I am completely satisfied with my order. It arrived within the expected time, very well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2019
very good nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2019
Very nice product and delivery time well respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2019
Of very good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2019
Very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2019
Good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2019
PERFECT SERVICE FAST DELIVERY
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2019
meets my expectations given the price, I am satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2019
Well-organized clear website, also well understandable in English.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/11/2019
Yes the site is nice and easy to understand
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2019
Maybe more subcategories for a simplified and faster search
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2019
The site is perfect
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