Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié

Published on 19/11/2019 à 13h37 following a purchase from 10/11/2019

Perfect. Product conforms to what is presented on the website. Careful packaging.

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Acheteur Vérifié

Published on 19/11/2019 à 13h02 following a purchase from 12/11/2019

The product perfectly meets my expectations

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Acheteur Vérifié

Published on 19/11/2019 à 12h54 following a purchase from 08/11/2019

Very easy and quick

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Acheteur Vérifié

Published on 16/11/2019 à 10h56 following a purchase from 06/11/2019

Very fast delivery

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Acheteur Vérifié

Published on 16/11/2019 à 09h38 following a purchase from 07/11/2019

Product conforms. Fast shipping and well protected.

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Acheteur Vérifié

Published on 16/11/2019 à 06h46 following a purchase from 29/10/2019

06-Oct

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Response from Chapellerie Traclet Published on 18/11/2019

Hello, the rating does not correspond to the comment. Best regards, Traclet.

Acheteur Vérifié

Published on 15/11/2019 à 17h19 following a purchase from 28/10/2019

Good! Well packaged, in line with what I expected

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Acheteur Vérifié

Published on 15/11/2019 à 17h07 following a purchase from 08/11/2019

Fast and very beautiful caps at interesting prices.

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Acheteur Vérifié

Published on 15/11/2019 à 16h03 following a purchase from 06/11/2019

Very beautiful beret.

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Acheteur Vérifié

Published on 15/11/2019 à 14h24 following a purchase from 08/11/2019

Fast delivery without problems.

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Acheteur Vérifié

Published on 15/11/2019 à 13h56 following a purchase from 30/10/2019

Following normal wear of a Tilley hat, which has been used a lot and of which I am a fan, the company Traclet exchanged the hat for me (as agreed in the manufacturer's warranty). This operation was carried out quickly without any hindrance. I thank the company Traclet for its seriousness and professionalism.
Beautiful hat and great service
Thank you

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Acheteur Vérifié

Published on 15/11/2019 à 13h21 following a purchase from 07/11/2019

The size corresponds well to what was said by email.
The hat is perfect.

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Acheteur Vérifié

Published on 15/11/2019 à 11h12 following a purchase from 03/11/2019

Superb quality.

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Acheteur Vérifié

Published on 14/11/2019 à 22h16 following a purchase from 06/11/2019

Well structured

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Acheteur Vérifié

Published on 14/11/2019 à 20h35 following a purchase from 05/11/2019

*****

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Acheteur Vérifié

Published on 14/11/2019 à 19h53 following a purchase from 05/11/2019

Improve sorting criteria and model selection. Very abundant offer is great but a bit messy. It takes patience but you are sure to find.
Some made in France items.
Very fast delivery

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Acheteur Vérifié

Published on 14/11/2019 à 19h45 following a purchase from 29/10/2019

impeccable service very well served I recommend

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Acheteur Vérifié

Published on 14/11/2019 à 17h50 following a purchase from 05/11/2019

Satisfied with everything

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Acheteur Vérifié

Published on 14/11/2019 à 17h29 following a purchase from 05/11/2019

perfect, very happy !!

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Acheteur Vérifié

Published on 14/11/2019 à 16h10 following a purchase from 05/11/2019

satisfied in every way

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Acheteur Vérifié

Published on 14/11/2019 à 15h26 following a purchase from 06/11/2019

perfect

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Acheteur Vérifié

Published on 14/11/2019 à 14h51 following a purchase from 05/11/2019

Good site

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Acheteur Vérifié

Published on 14/11/2019 à 14h20 following a purchase from 07/11/2019

Satisfied with the order

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Acheteur Vérifié

Published on 14/11/2019 à 13h57 following a purchase from 06/11/2019

fast delivery - product as described

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Acheteur Vérifié

Published on 14/11/2019 à 13h46 following a purchase from 06/11/2019

Fast delivery and product in accordance with the description: especially for the size.

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Acheteur Vérifié

Published on 14/11/2019 à 13h39 following a purchase from 05/11/2019

good responsiveness
site quite easy to use

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Acheteur Vérifié

Published on 14/11/2019 à 13h18 following a purchase from 05/11/2019

Everything is perfect, as usual

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Acheteur Vérifié

Published on 14/11/2019 à 13h10 following a purchase from 04/11/2019

Perfect, and for those who don't know, the beret is Béarnais and not Basque

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Acheteur Vérifié

Published on 14/11/2019 à 13h07 following a purchase from 04/11/2019

very good

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Acheteur Vérifié

Published on 14/11/2019 à 12h58 following a purchase from 04/11/2019

Order received in 48h with a little personalized message, that's great.

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Acheteur Vérifié

Published on 14/11/2019 à 12h57 following a purchase from 05/11/2019

Oh top

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Acheteur Vérifié

Published on 14/11/2019 à 12h54 following a purchase from 04/11/2019

Very large selection of hats from all brands.
Great quality
Thoughtful advice
Perfect

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Acheteur Vérifié

Published on 14/11/2019 à 12h31 following a purchase from 01/11/2019

Well-packaged purchases, fast shipping.

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Acheteur Vérifié

Published on 13/11/2019 à 19h56 following a purchase from 02/11/2019

Richness of choice, good value for money.

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Acheteur Vérifié

Published on 13/11/2019 à 12h04 following a purchase from 30/10/2019

Very good!

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Acheteur Vérifié

Published on 12/11/2019 à 12h38 following a purchase from 01/11/2019

Fast delivery, hat conforms and is the right size. Perfect!

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Acheteur Vérifié

Published on 12/11/2019 à 11h41 following a purchase from 03/11/2019

Very fast shipping. Product conforms.

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Acheteur Vérifié

Published on 12/11/2019 à 11h39 following a purchase from 03/11/2019

Perfect Thank you

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Acheteur Vérifié

Published on 12/11/2019 à 11h33 following a purchase from 31/10/2019

Deadline respected, product corresponding to what I ordered, perfect

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Acheteur Vérifié

Published on 12/11/2019 à 09h35 following a purchase from 30/09/2019

Perfect, thank you.

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