Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2019
Clear very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2019
Fast, good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2019
very fast delivery, received 2 days later.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2019
Very readable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2019
Completely in line with my expectations.
Very good quality product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2019
Responsive team, replying very quickly by email, able to make custom orders at the same price as standard for those with large heads.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2019
wide choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2019
Beautifully made hat. Fast delivery. Perfect packaging. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2019
the product provided conforms to the order, in perfect condition, carefully packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/05/2019
Practical
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/06/2019
Serious site. Good quality item and conforms to the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2019
large choice; there is something for everyone's taste. filters allowing for a tailored search
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2019
Conforms to the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2019
very reliable, perfect choice and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2019
Very good and a perfect French site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2019
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2019
Perfect! Very good customer service. I recommend and will surely buy a new hat this winter
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/07/2019
For all tastes and all prices.
Enormous choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2019
Lots of choices, fast shipping, I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2019
Perfect.
Product quality and package shipping.
A reference to the French.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2019
Very good quality received quickly
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2019
excellent service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2019
all ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2019
fast service. wide choice, keep it up!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2019
good ergonomics
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2019
Site offering many models. The one ordered (straw) is of good quality. Product well packaged, so it arrived intact, order and reception without any problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2019
This site is very well documented both in terms of photos and explanations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2019
VERY clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2019
ORDER RECEIVED ON TIME AND IN LINE WITH THE EXPECTED PRODUCT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2019
Fast delivery and in accordance with the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2019
Clear site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2019
order corresponds perfectly to the descriptions. very nice hat same for the panama.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2019
Order well processed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2019
excellent service: large choice and speed of dispatch
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2019
Very good. Wide choice. Fast and efficient.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/07/2019
Delivery of a hat that did not correspond to the order. With the heatwave, this is all the more regrettable. There was no return label in the package. To this day we are still waiting for the delivery of the ORDERED ITEM.
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Response from Chapellerie Traclet
Hello, the correct package has been sent to you by email following your call. Did you receive it? Under no circumstances is the return covered if we do not make a mistake. Moreover, we have sent you an email to ask for confirmation of your new delivery address. Please communicate it to us upon receipt of this email at [email protected]. Best regards, Traclet.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2019
Nothing to report,
Order received quickly and impeccable product
I didn't ask for anything else.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2019
Fast delivery and item in accordance with its description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2019
Good reception, without too much waiting.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2019
Efficient, fast!
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