Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2019
Perfect purchase and delivery in accordance with the announced deadlines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2019
Perfect good value for money and very fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2019
Well informed
Interesting products
Problem returning a product (information, condition)
Size not compliant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2019
The product is compliant and of good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2019
Clear site, a lot of choices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2019
A lot of choices on a practical site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2019
CLEAR PRECISE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2019
Perfect
I am satisfied with my order as well as the delivery
In less than 72 hours I had my hat on my head
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2019
Good responsiveness to respond to messages, too bad it was not specified at the time of purchase that the item is being restocked.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2019
SATISFACTORY LIKE EACH OF MY ORDERS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2019
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2019
Very satisfied with the ordered product, and the delivery times; Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2019
Renowned and serious company.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2019
Fast and careful service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2019
Well received
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2019
Very good, really great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2019
clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2019
Fast service, perfect packaging, very responsive customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2019
This is the first time I order from them: fast shipping, well packaged, a small gift in the package. Seems very serious
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2019
very good hats, good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2019
Great, a lot of choices, very satisfied with my purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2019
Very complete site, a lot of good quality choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2019
Excellent Web shop
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2019
Well packaged and fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2019
Easy to navigate website. Fast delivery. Very satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2019
Nothing to report, order and deadlines as expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2019
satisfactory
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2019
Wide selection of items at very interesting prices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2019
Very good. Correct prices and fast delivery. Quality hat.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2019
Well-stocked site and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2019
The information on shipping is good, except at the end: the post did not respect the announced delivery slot, and no way to contact them.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2019
Serious and irreproachable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2019
AS USUAL EVERYTHING WAS PERFECT AS PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2019
clear, numerous choices of items
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2019
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2019
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/06/2019
Very efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2019
Good products and good store
Excellent customer service
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