Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2018
Good site with a fairly wide choice, to recommend if you are looking for a hat and the usual stores are not enough.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2018
Perfect, fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2018
Deadlines respected and item conforms to the order, great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2018
Serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2018
Good, fast and efficient service and delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2018
This is the only site that allows me to find a headgear for my head size. Very large selection and very professional.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2018
No problem. Nothing particular to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2018
Multiple and well-structured choices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2018
Hello, serious establishment to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2018
Wide choice, studied prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2018
Thank you for your very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2018
Very large selection of brands and models. Impeccable delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2018
Great site, fast shipping, perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2018
I recommended your site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2018
Very good communication. Perfectly answered my questions and customer service. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2018
It is very well made!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2018
Serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2018
Very good advice by phone and sending the hat without any problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2018
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2018
Good, nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2018
Good quality. Fast delivery. Totally satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2018
Always very friendly on the phone, order received quickly, nothing to complain about, great service. Best regards, JACQUES ROGER
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2018
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2018
Reactive customer service, fast delivery and competitive prices. The search on the site could be refined (improvement of search criteria)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2018
Very serious, with very good quality items.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2018
Beautiful quality, good packaging, received quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2018
Serious and fast. Quality article.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2018
Following this purchase, I think I have found my hat maker, impeccable work and very protected shipping.
I warmly recommend
Pierre
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2018
Very good quality, meets my expectations!! I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2018
Impeccable transaction! Everything is perfect +++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2018
very accessible
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2018
Serious
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2018
Good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2018
very good impeccable service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2018
A lot of choices. Top !!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2018
Good finish, the hat seems to be of good quality, the shipment was fast.
Thank you for your speed.
Perhaps you could print 'advertisements' instead of 'LA ROYALE' to increase your sales?
But you are in the business, so the opinion of a small customer like me may or may not interest you. Thank you again.
Roland Cazeaud
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Response from Chapellerie Traclet
Thank you for your comment,
We will study your proposal to see if we can implement it.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2018
Serious. Delivery times more than correct.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2018
Top_
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2018
perfect service
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