Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2018
, fast delivery, 100% satisfied site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2018
Pleasant ordering site to use, quality and choice of products, correct prices, careful packaging, fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2018
Meets our expectations (gift), fast delivery and careful transport.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2018
Store with a lot of choices and very serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2018
Well documented and pleasant to consult.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2018
Good overall design
The search for a product by hat shape is very useful for the novice who does not necessarily know the terminology of the hat making profession
Presence of information about the country of manufacture for each product
Presence of advice regarding head measurement
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2018
Extremely fast shipping. Unfortunately, I made a mistake with the size and returned it the next day. I have no worries because during a previous order I also returned another one because I didn't like the color. It was replaced without any problem. This company is therefore particularly serious and can only be recommended. As for the quality of the products, it is simply perfect. What is said is what is.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2018
choice, efficiency, delivery speed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2018
Some usage problems with Safari: pages that do not display.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2018
Very good price, but slight supply delay, correct product, but finishing to be improved (understandable given the price).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2018
Compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2018
Perfect
Very well packaged product
Speed
Seriousness
I will buy another hat
Highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2018
Already replied twice...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2018
For this second order.
Delay, order tracking and products, everything is perfect.
I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2018
Simple order. Fast shipping. Total trust.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2018
Very accessible site and easy to use.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2018
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2018
Everything is perfect!
Nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2018
Efficient shipping. Content perfectly protected and in line with expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2018
I didn't know this site. And for a first order, everything was impeccable, nothing to complain about. I strongly plan to return in the future.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2018
You can find almost everything in terms of headgear!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2018
Good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2018
VERY GOOD, VERY GOOD PRODUCTS AND VERY FAST SHIPPING
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2018
Lack of follow-up.
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Response from Chapellerie Traclet
Hello
The tracking is sent by email both at the time of the order, the shipment of the package with the colissimo number, and colissimo sends you both an email and a text.
Did you not receive them?
In that case, you should check the spam folder.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2018
Perfect, reliable and fast
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Response from Chapellerie Traclet
Hello,
Thank you for your review!
Best regards, Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2018
super product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2018
Top of the top, perfect packaging and excellent shipping speed!
I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2018
fast and efficient service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2018
Fast and careful delivery. The hat was very well packaged! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2018
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2018
Choice! Quality! Prices! Bravo!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2018
must visit
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2018
Quality and speed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2018
Very happy with my purchase, sent in 24 hours and very pleasant.
My partner is very happy with his birthday gift
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Response from Chapellerie Traclet
Hello,
Thank you for your review.
We try to satisfy you as best as we can.
Best regards,
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2018
Listening staff and very responsive.
Following a double order, the refund was made within five minutes without me having to call.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2018
Serious seller, fast service,
good packaging of the package.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2018
very fast
super packaging
very serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2018
very good supplier, fast delivery and well protected item. I recommend
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