English 
Français V
Rating: 5 out of 5
Fast shipping, and well protected! Good quality product. Customer for several years
Translated reviews
Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
I am satisfied.
Translated reviews
J
Rating: 5 out of 5
We bought a cap of this brand in Ribeauville. Very nice and good products.
Translated reviews
G
Rating: 5 out of 5
Easily accessible site. The product received corresponds to the photo and description. Very nice item with perfect finishes. French know-how makes me proud as a customer.
Translated reviews
C
Rating: 5 out of 5
In accordance with the description. Very nice finish
Translated reviews
M
Rating: 5 out of 5
Very fast delivery, very good quality hat, I highly recommend this site
Translated reviews
A
Rating: 5 out of 5
2nd order here. Top-notch! Careful shipping.
Translated reviews
L
Rating: 5 out of 5
Beautifully made cap, as well as the silk gloves. Hyper fast delivery. Thank you very much
Translated reviews
R
Rating: 5 out of 5
Very good experience. Large quantity of choices. Quality product carefully packaged.
Translated reviews
P
Rating: 5 out of 5
Everything is perfect, nothing to complain about
Translated reviews
M
Rating: 5 out of 5
Perfect
Translated reviews
S
Rating: 5 out of 5
Very nice quality suspenders very well packaged with a lot of care. The delivery was very fast.
Translated reviews
S
Rating: 5 out of 5
Everything is perfect
Translated reviews
M
Rating: 5 out of 5
Very happy, fast delivery, quality is there, super I recommend it
Translated reviews
S
Rating: 5 out of 5
Order for children's Tyrolean hat. Very nice quality. Delighted with the result. The hat is well protected during transport, delivery is a bit long. Expect 4 weeks.
Translated reviews
J
Rating: 5 out of 5
In accordance with my expectations at a reasonable price. Let's hope it lasts
Translated reviews
D
Rating: 5 out of 5
Good quality product.
Translated reviews
P
Rating: 5 out of 5
Very good
Translated reviews
P
Rating: 5 out of 5
Reliable site.. Very satisfied with the order and fast delivery
Translated reviews
M
Rating: 5 out of 5
Carefully packaged, perfect item, I am delighted!
Translated reviews
L
Rating: 5 out of 5
very satisfied with the ordered item, delivered on time
Translated reviews
M
Rating: 5 out of 5
Everything went very well. I had a question about the delivery time, I was able to contact Traclet by phone without any problem, and the answer was very clear. Thank you
Translated reviews
N
Rating: 5 out of 5
Great
Translated reviews
H
Rating: 5 out of 5
Smooth navigation on Traclet's website; Fast delivery by Chronopost; Customer service attentive; I am satisfied with my order
Translated reviews
S
Rating: 5 out of 5
Quality article, fast shipping.
Translated reviews
F
Rating: 5 out of 5
Very nice navy cap in warm caban fabric as it is lined, conforms to the order.
Translated reviews
D
Rating: 5 out of 5
Correct on all points! Delivery ok... I recommend.
Translated reviews
R
Rating: 5 out of 5
Perfect, corresponds well to the description!
Translated reviews
R
Rating: 5 out of 5
Totally satisfied with my order: quality and beauty of the products, size adequacy, careful service and fast delivery, everything was there! Thank you!
Translated reviews
L
Rating: 5 out of 5
I am very happy with my purchase at chapellerie-traclet.
Translated reviews
C
Rating: 5 out of 5
Responsiveness.
Translated reviews
I
Rating: 2 out of 5
order of a blue cap available for order, unavailable at validation and upon receipt the blue becomes beige thank you.
Translated reviews
Response from Chapellerie Traclet
Hello,
We thank you for taking the time to share your experience.
We are sincerely sorry to learn that your order did not meet your expectations and that the color did not match your initial choice. Your feedback is valuable and allows us to improve our service.
Please send us a photo of the model received in beige and inform us by email of this error and we will proceed to send the correct color.
Best regards.
The chapellerie-traclet team
We thank you for taking the time to share your experience.
We are sincerely sorry to learn that your order did not meet your expectations and that the color did not match your initial choice. Your feedback is valuable and allows us to improve our service.
Please send us a photo of the model received in beige and inform us by email of this error and we will proceed to send the correct color.
Best regards.
The chapellerie-traclet team
F
Rating: 5 out of 5
The site, the products, the delivery, everything is perfect.
Translated reviews
F
Rating: 5 out of 5
It wasn't me who found it but a young person.
Translated reviews
C
Rating: 5 out of 5
Everything is well respected.
Translated reviews
B
Rating: 5 out of 5
Hello, this is a gift for Christmas.
Translated reviews
C
Rating: 4 out of 5
NO PROBLEM
Translated reviews
A
Rating: 5 out of 5
Very satisfied.
Translated reviews
J
Rating: 5 out of 5
Perfect.
Translated reviews
A
Rating: 5 out of 5
Product conforms to my expectations. Adequate packaging for a long journey.
Delivery time correct.
Translated reviews
Delivery time correct.