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Rating: 5 out of 5
To recommend
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
well designed precise description
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A
Rating: 4 out of 5
I find the website very good
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A
Rating: 5 out of 5
The maiyeur
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A
Rating: 4 out of 5
Keep it up, but having photos showing the products on models and in all colors would be a plus!
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A
Rating: 5 out of 5
Hello, I received my order on time, I am very happy with the quality and finish, thank you.
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A
Rating: 5 out of 5
Always efficient. The quality is always there.
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A
Rating: 5 out of 5
Very large selection of quality. Very satisfied with my purchases.
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A
Rating: 5 out of 5
Fast shipping and receipt on time without unpleasant surprises - Very reasonable shipping costs.
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A
Rating: 5 out of 5
Fast and efficient, thank you
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A
Rating: 5 out of 5
Fast delivery, good quality, careful
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Easy to use site
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A
Rating: 5 out of 5
Large selection. Speed of delivery. Quality of products
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Before ordering the hat, I had a doubt about the size, the customer service informed me very well. The online purchasing process is very clear and reassuring because I received, in addition to the order receipt, the order form and proof of payment. The delivery took place earlier than expected, it was an excellent surprise.
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A
Rating: 4 out of 5
Quality product as described
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A
Rating: 5 out of 5
Practical and well-documented site. Fast and compliant delivery.
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A
Rating: 5 out of 5
I am happy with the service, I have already talked about it around me.
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A
Rating: 4 out of 5
Very good hat selling site.
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A
Rating: 4 out of 5
I had no difficulties on the site.
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A
Rating: 5 out of 5
Perfect, nothing to report
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A
Rating: 5 out of 5
Fast order, careful packaging.
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A
Rating: 5 out of 5
Trustworthy site, very good communication
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A
Rating: 4 out of 5
I received at least 6 or 7 emails from you since my order? That's a lot for a single cap! I hope this is the last one.
Best regards. G.Ch.
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Best regards. G.Ch.
A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very well made site. The models in the photos correspond well to reality. Small hiccup, delivery time and payment collection well before delivery.
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A
Rating: 5 out of 5
a little more information on the delivery date would be a plus at the time of ordering
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A
Rating: 4 out of 5
Fast delivery. Product as described.
Small disappointment regarding the text I requested to add; very difficult to read as it was directly written on the packaging paper. I had to rewrite the text on a card.
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Small disappointment regarding the text I requested to add; very difficult to read as it was directly written on the packaging paper. I had to rewrite the text on a card.
A
Rating: 5 out of 5
impeccable
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A
Rating: 5 out of 5
Always satisfied with Traclet's services
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A
Rating: 5 out of 5
Impeccable packaging, very clean hat!
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A
Rating: 5 out of 5
Well-made site, clear, complete, easy to use.
(not knowing where to put this comment, I do it here: the postal package arrived damaged, torn, resealed with a 'La Poste' tape: fortunately, the hat was impeccable. I would recommend using a much sturdier box for your shipping boxes because, as we all know now, packages are really mistreated by postal workers, they are not placed but thrown like balloons in storage areas or vans.)
Thank you for your attention.
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(not knowing where to put this comment, I do it here: the postal package arrived damaged, torn, resealed with a 'La Poste' tape: fortunately, the hat was impeccable. I would recommend using a much sturdier box for your shipping boxes because, as we all know now, packages are really mistreated by postal workers, they are not placed but thrown like balloons in storage areas or vans.)
Thank you for your attention.
A
Rating: 5 out of 5
Very serious company
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A
Rating: 5 out of 5
Excellent impeccable and attentive service
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A
Rating: 5 out of 5
Very nice site with a choice and the origins are detailed. The filter is done by hat shape which is practical for searching without a precise idea.
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
This is my second very correct order, keep it up, thank you.
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This is my second very correct order, keep it up, thank you.
A
Rating: 5 out of 5
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A
Rating: 4 out of 5
This site is interesting, you can find good products at affordable prices.
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A
Rating: 4 out of 5
Nothing to complain about.
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