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Rating: 5 out of 5
In accordance with what I wanted. The workmanship is of good quality for a very reasonable price.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Everything very well!
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R
Rating: 5 out of 5
excellent telephone reception, order by phone, simple and easy, quick paypal invoice, reasonable delivery time for the package.
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J
Rating: 5 out of 5
Corresponds exactly to the expected product
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V
Rating: 5 out of 5
Very nice thick and quality beret. The shipping was very long and without information to the customer. An area for improvement should be noted on this point.
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J
Rating: 5 out of 5
Pleasant site to visit, product well packaged and in accordance with the order
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L
Rating: 5 out of 5
Product in accordance with a fast delivery, I recommend!
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B
Rating: 5 out of 5
correct delivery, item corresponding to the order, thank you
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J
Rating: 5 out of 5
Very good
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S
Rating: 4 out of 5
Product conforms to the description
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G
Rating: 5 out of 5
I found what I was looking for quite easily on your site, while having gone through several sites that make you go in circles.
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N
Rating: 5 out of 5
Delighted
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R
Rating: 5 out of 5
Thank you for your seriousness! Quick size exchange.
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H
Rating: 5 out of 5
Good
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J
Rating: 2 out of 5
Cap received of poor quality, made in China, poorly sewn. It is not worth the price paid, I am really disappointed.
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Response from Chapellerie Traclet
Hello,
We are sorry to learn that the cap does not meet your expectations and that you encountered quality issues.
The information about the production location of this cap at 23 euros is clearly noted on the product sheet.
https://www.chapellerie-traclet.com/ecrire/index.php/sell/catalog/products/4658?_token=cKyL_GmSwYYhZ3mY2yDet8l1629wTTNGGHR1JCd8bDM
As for the quality, yes it is not at all the same as we have in Italian, French or Irish manufacturing.
We cannot have the same quality of fabric with different prices.
If this model does not suit you, it is of course possible to exchange it.
Remaining at your disposal
Best regards.
The chapellerie-traclet team
We are sorry to learn that the cap does not meet your expectations and that you encountered quality issues.
The information about the production location of this cap at 23 euros is clearly noted on the product sheet.
https://www.chapellerie-traclet.com/ecrire/index.php/sell/catalog/products/4658?_token=cKyL_GmSwYYhZ3mY2yDet8l1629wTTNGGHR1JCd8bDM
As for the quality, yes it is not at all the same as we have in Italian, French or Irish manufacturing.
We cannot have the same quality of fabric with different prices.
If this model does not suit you, it is of course possible to exchange it.
Remaining at your disposal
Best regards.
The chapellerie-traclet team
P
Rating: 5 out of 5
Between the order and the delivery everything is perfect, I am very satisfied, thank you
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D
Rating: 5 out of 5
Very nice quality. I recommend this company as serious and reliable.
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C
Rating: 5 out of 5
very nice hat and of quality
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G
Rating: 5 out of 5
Thank you
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J
Rating: 5 out of 5
excellent quality, fast shipping
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J
Rating: 5 out of 5
The navigation on the site is well done.
The delivery was very fast.
The products are very good.
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The delivery was very fast.
The products are very good.
M
Rating: 5 out of 5
Fast.
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M
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Pleasant site to browse.
Fast delivery.
Order in accordance with what I expected.
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Fast delivery.
Order in accordance with what I expected.
I
Rating: 5 out of 5
Good product and fast delivery.
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J
Rating: 5 out of 5
Impeccable...
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G
Rating: 5 out of 5
Very satisfied. Thank you.
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F
Rating: 5 out of 5
Nothing to report!
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A
Rating: 5 out of 5
Easy to find what I was looking for and simple to buy. Couldn't be happier.
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M
Rating: 5 out of 5
Order quickly shipped in a very neat package. Products matching my expectations.
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A
Rating: 5 out of 5
Very nice item, delivered within the estimated time.
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E
Rating: 5 out of 5
Delighted with my order, the quality is excellent and the size is perfect. Thank you.
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P
Rating: 5 out of 5
Order, exchange and delivery without any problems.
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Y
Rating: 5 out of 5
Impeccable as with every order. Nothing to say!
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F
Rating: 5 out of 5
No problems, fast delivery.
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F
Rating: 5 out of 5
Everything was easy, from choosing the product to ordering and receiving it on the specified date and place. And, most importantly, the product is as ordered.
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B
Rating: 5 out of 5
Clear site, precise, item well described. Fast delivery.
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D
Rating: 5 out of 5
Perfect transaction.
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S
Rating: 4 out of 5
Package arrived opened (but item impeccable). Attempted theft or slightly weak adhesive?
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L
Rating: 5 out of 5
A great team that listens, responsive 20/20 on all points, thank you to them.
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