Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2017
the quality is there, fast delivery, very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2017
Very good, lots of choices, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2017
Very professional
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/09/2017
specialized site, complete and affordable. The seriousness of the contacts is a plus for the clientele.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2017
The size is too small. I will return the product tomorrow for an exchange.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2017
Well-made site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2017
good contacts
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2017
Fast delivery. Article conforms. Possibility to request an exchange within 100 days. Careful packaging. All positive!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2017
Super responsive seller, nice and professional. Top notch.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2017
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2017
Reliable and serious
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/09/2017
I had a bit of trouble putting together my order (choosing and adjusting the number of pieces of each reference) - probably a logic issue related to my age and generation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2017
Never disappointed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2017
Clear site, large selection, very reasonable prices. Interesting to be able to use the magnifying glass to visualize the product well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2017
Serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2017
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2017
to recommend, and especially trust given to the customer for sending the item with payment upon receipt within the requested timeframe
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2017
very good, quality service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2017
The size 60 cm corresponds to the size of the 59 cm blue jeans caps
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2017
Good order tracking and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2017
Thank you!! Straw cap received on time and very well packaged...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2017
A lot of choices, fast and careful shipping. The only downside is the return at our expense if an item does not fit. A partnership with parcel relays would be perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2017
You can trust!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2017
Very good. Good descriptions Fast delivery.
I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2017
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2017
Beautiful choice and fast delivery, very well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2017
Fast delivery and good advice .... I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2017
The hat is very pretty and of good quality, I am completely satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2017
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2017
Impeccable transaction, speed and seriousness are present.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2017
Very fast deadlines, careful packaging and delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2017
Easy to access site and user-friendly to navigate
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2017
Good site, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2017
Product conforms, carefully packaged and delivered on time. Reliable order tracking. Everything is good, don't change anything! I recommend and I will come back!
Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2017
Serious and competent company, I received my order in 3 days,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2017
Excellent product and fast delivery.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/09/2017
Arrived in 1 week when delivery was supposed to be in 24 or 48 hours
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Response from Chapellerie Traclet
Hello
The order was placed on 13/09/17 and it was sent the same day
Shipped Hanae TRACLET 13/09/2017 14:22:59
In delivery Hanae TRACLET 13/09/2017 11:58:30
Payment accepted 13/09/2017 08:45:38
In this case, you need to contact the post office if there is a delivery issue.
According to the tracking, the package was delayed due to:
Home delivery is currently suspended in this area. Your package will be made available at the usual post office of the recipient.
We are sorry for this inconvenience but this is independent of our will.
Have you contacted the post office to inform them?
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2017
Precise, concise, complete
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2017
The site is well done, you can easily find accessories or hats, the definitions of the hats are very well explained.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2017
Very professional, fast shipping and very good value for money
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