Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
The site is well made, practical and smooth to appreciate the different items. The recommendations are very useful. The order tracking is clear, precise, and everything seems very serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2017
It's good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2017
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2017
Wide choice of good products and express delivery!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2017
Very good service, good organization, very reliable site, good reception of the product. The gift was very well received: I will remember the site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2017
Clear site, well-documented photos.
I would suggest more photos on mannequins.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2017
Clear site, well-documented photos. I would suggest more photos on a mannequin.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2017
A very interesting and diversified site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2017
Good company with a good quality/price ratio. Well-made site and easy to place an order. Delivery as expected. Personally, I can only recommend this company.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2017
perfect transaction!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2017
very large selection for all heads
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2017
Fast and very careful shipping, great care in packaging. I recommend this site!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2017
Very fast and careful shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2017
Very fast shipping, careful, nothing to complain about, just highly recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2017
excellent product as expected. Kudos for the service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2017
Very serious, fast to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2017
This mail order site has a wide range of products at all prices. I recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2017
Order delivered quickly, items as described. Highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2017
Fast, well packaged. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2017
Excellent contact with the staff and Mrs. Traclet herself... French hat shop to recommend. Best regards. JeanPi
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2017
Nothing to say, impeccable merchandise, fast tracking and delivery, always nice to deal with serious people.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2017
Very good site. Lots of choices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2017
Very good service thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2017
this is my first order and everything is fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2017
pleasant, easy, with choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2017
Excellent transaction. Fast shipping. Good communication and a very beautiful hat.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/09/2017
The whole is correct in every way
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2017
2 superb beanies, of great quality, well made. Very fast delivery. I recommend this hat shop.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2017
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2017
Easy to use site. Detailed product descriptions, products conform to photos, careful packaging, fast delivery.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/07/2017
More than a month and a half to receive the hat, while it was announced a delivery within 15 days on the site and while I followed up by calling mid-August to have a delivery around August 20....
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Response from Chapellerie Traclet
Hello
Yes, the delay was longer because the factory was on holiday in August which caused a delay in delivery. For the delay, we offer you a credit note that will be sent directly to your account valid online as well as in-store.
Please excuse us for this delay.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2017
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2017
Never disappointed!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2017
Serious site, fast delivery, nothing but +++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2017
as usual.....perfect. Nothing to complain about
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2017
Easy in terms of navigation Description of hat models With sketches
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2017
serious site, competent, clear, easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2017
Interesting, give more details in the description. For example, the interior dimensions!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2017
Beautiful products.
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