Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 4 and 5 stars

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C
Christophe G.
Rating: 5 out of 5
following a purchase from 23/10/2025
Very neat, pleasant material and a really beautiful product, I am delighted.
I highly recommend!!!
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Luc D.
Rating: 4 out of 5
following a purchase from 21/10/2025
Wide choice
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Renaud L.
Rating: 5 out of 5
following a purchase from 22/10/2025
Beautiful Basque beret! Received quickly in Belgium.
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Nadine C.
Rating: 4 out of 5
following a purchase from 15/07/2025
Clear site
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Valerie G.
Rating: 5 out of 5
following a purchase from 16/10/2025
Reliable site
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Jacques B.
Rating: 5 out of 5
following a purchase from 21/10/2025
Excellent in every way!
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Anne L.
Rating: 5 out of 5
following a purchase from 23/10/2025
Order delivered quickly, quality items
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F
Francis F.
Rating: 5 out of 5
following a purchase from 23/10/2025
Navigation on the site a bit slow, possibly due to the large number of items. Otherwise, very good descriptions of the products offered. Fast delivery and impeccable packaging.
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J
Jean Marc T.
Rating: 5 out of 5
following a purchase from 24/10/2025
Satisfied
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Pascal T.
Rating: 5 out of 5
following a purchase from 22/10/2025
Very good
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Laurence R.
Rating: 5 out of 5
following a purchase from 24/10/2025
Perfect hat
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Emmanuelle B.
Rating: 5 out of 5
following a purchase from 24/10/2025
Very beautiful perfect
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M
Matthieu B.
Rating: 5 out of 5
following a purchase from 20/10/2025
Excellent quality product for the price. Delivery time as announced. Package tracking and collection very simple and efficient. Quick response to inquiries. I have no doubt that I will shop at this store again for future hat purchases.
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Sofia N.
Rating: 5 out of 5
following a purchase from 23/10/2025
Magnificent hat shipped very quickly in careful packaging. I will order again on the site.
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Tony C.
Rating: 5 out of 5
following a purchase from 22/10/2025
Nothing to report as with my previous orders which have always been processed quickly
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G. B. K.
Rating: 4 out of 5
following a purchase from 18/10/2025
lack of clarity regarding the 2 addresses (postal and email), good customer service.
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C
Carole P.
Rating: 5 out of 5
following a purchase from 21/10/2025
Very good products: very high quality!
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Brigitte D.
Rating: 4 out of 5
following a purchase from 17/09/2025
A cap that finally fits me well.
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J
Jacques N.
Rating: 4 out of 5
following a purchase from 23/10/2025
Overall satisfied; but. Before payment, delivery is offered at 3.90E, then at checkout several other amounts are proposed. I will never know what these 3.90E correspond to... which have disappeared.
The return lacks fluidity.
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Dominique M.
Rating: 5 out of 5
following a purchase from 21/10/2025
Perfect from A to Z
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Dominique A.
Rating: 5 out of 5
following a purchase from 21/10/2025
Great selection. Fast delivery. Nothing to complain about. Thank you for everything.
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Véronique L.
Rating: 5 out of 5
following a purchase from 21/10/2025
Perfect!
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Thierry O.
Rating: 5 out of 5
following a purchase from 20/10/2025
Perfect
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C
Claude A.
Rating: 5 out of 5
following a purchase from 19/10/2025
Item conforms to its description
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Bernard P.
Rating: 5 out of 5
following a purchase from 19/10/2025
Good quality/price ratio and fast delivery
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M
Michel D.
Rating: 4 out of 5
following a purchase from 20/10/2025
The product is of very good quality, just be careful that the advertised size is much smaller than the actual size by about 1.5 cm, so for a head circumference of 56.5cm take a 58!!!
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John Carl B.
Rating: 5 out of 5
following a purchase from 20/10/2025
Nothing to report, perfect
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Pierre D.
Rating: 5 out of 5
following a purchase from 21/10/2025
Very efficient
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Luc D.
Rating: 5 out of 5
following a purchase from 21/10/2025
Fast and careful!
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F
Françoise H.
Rating: 5 out of 5
following a purchase from 20/10/2025
Nothing to complain about as usual
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Michel H.
Rating: 5 out of 5
following a purchase from 13/10/2025
Fast shipping.
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Roger D.
Rating: 5 out of 5
following a purchase from 16/10/2025
Fast delivery, good product
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Olivier V.
Rating: 5 out of 5
following a purchase from 18/10/2025
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C
Chantal W.
Rating: 4 out of 5
following a purchase from 18/10/2025
Hello
I ordered the IRENA hat super quality but way too bulky unfortunately no photos worn with the hat, I returned it!!!
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C
Cécile R.
Rating: 5 out of 5
following a purchase from 20/10/2025
Thank you
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B
Bernard S.
Rating: 4 out of 5
following a purchase from 17/10/2025
On the site: there is a lack of information about the caps: more photos of the actual colors, the seams, as well as the inside, information about the brand, the country of manufacture, the width of the visors in relation to the size...
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Lise-Marie D.
Rating: 5 out of 5
following a purchase from 18/10/2025
Navigation on the site is very smooth. Fast delivery. Very satisfied
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M
Mehdi F.
Rating: 5 out of 5
following a purchase from 16/08/2025
Great purchase, everything went well
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Dominique C.
Rating: 5 out of 5
following a purchase from 18/10/2025
Smooth search, delivery as promised and fast
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F
Fabien D.
Rating: 5 out of 5
following a purchase from 18/10/2025
Perfect. Thank you.
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