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Rating: 5 out of 5
Conforms to my expectations
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
great choice, good descriptions, fast delivery
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E
Rating: 5 out of 5
Beautiful quality hat. Very pleasant to wear and interesting for its double use with or without ear flaps.
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J
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Excellent !!!
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J
Rating: 5 out of 5
Fast delivery, product faithful to my order, serious company, I recommend
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P
Rating: 5 out of 5
Responsive after a order error, fast delivery quality product.
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T
Rating: 5 out of 5
Perfect,
The product corresponds well to its description.
Very efficient order processing
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The product corresponds well to its description.
Very efficient order processing
G
Rating: 4 out of 5
easy navigation
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J
Rating: 5 out of 5
Very good quality item and received before the expected date.
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D
Rating: 5 out of 5
very good
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J
Rating: 5 out of 5
Impeccable customer service, thank you for your seriousness and efficiency. Best regards.
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P
Rating: 5 out of 5
very good
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N
Rating: 5 out of 5
Thank you for your speed for the well-packaged shipment.
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J
Rating: 5 out of 5
Neat and chic creations
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R
Rating: 4 out of 5
The hat arrived within the expected time. It is perfect and I hope the person who will wear it will like it.
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C
Rating: 5 out of 5
Very happy with my hat, very nice quality
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S
Rating: 5 out of 5
very well served, service always impeccable and careful and attentive. I highly recommend as the product is made in Haute-Loire!
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N
Rating: 5 out of 5
Easy and professional
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K
Rating: 5 out of 5
Efficient delivery service, order arrived ahead of schedule
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T
Rating: 5 out of 5
Perfect
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C
Rating: 2 out of 5
hat that does not suit me but it's a subjective opinion, the hat has a nice line, I would have liked more flexibility at the head
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Response from Chapellerie Traclet
Hello,
Thank you for sharing your opinion. We understand that comfort and flexibility are important criteria when choosing a hat. Your feedback is valuable and we hope you find a model that suits you perfectly.
Otherwise, we have this model with a large band for thicker and more adjustable around the head; in a slightly thicker felt.
https://www.chapellerie-traclet.com/fr/chapeaux-automne-hiver/21143-chapeau-fedora-a-bord-large-the-author-noir-jaxon-james.html?SubmitCurrency=1&id_currency=1
Best regards.
Traclet Sébastien
Thank you for sharing your opinion. We understand that comfort and flexibility are important criteria when choosing a hat. Your feedback is valuable and we hope you find a model that suits you perfectly.
Otherwise, we have this model with a large band for thicker and more adjustable around the head; in a slightly thicker felt.
https://www.chapellerie-traclet.com/fr/chapeaux-automne-hiver/21143-chapeau-fedora-a-bord-large-the-author-noir-jaxon-james.html?SubmitCurrency=1&id_currency=1
Best regards.
Traclet Sébastien
C
Rating: 5 out of 5
Everything is good except the delivery by Mondial Relay always erratic.
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B
Rating: 5 out of 5
compliant with the order, processed quickly, very good
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A
Rating: 5 out of 5
Easy to access and use site
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J
Rating: 5 out of 5
Great choice of beautiful things, fast and careful delivery
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A
Rating: 5 out of 5
Pleasant site and very fast delivery.
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H
Rating: 5 out of 5
Product quality and delivery speed
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F
Rating: 5 out of 5
Very nice quality. Fast delivery
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P
Rating: 4 out of 5
functional site; communication to simplify (an email without response)
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D
Rating: 5 out of 5
Always good information by phone. Product meets my expectations.
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J
Rating: 5 out of 5
Impeccable, fast and in accordance with my order.
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N
Rating: 5 out of 5
Everything was perfect!
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M
Rating: 4 out of 5
Delivery made on time. Kindness of the telephone reception.
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H
Rating: 5 out of 5
-
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É
Rating: 5 out of 5
Everything went as planned, and the cap I bought is of very good quality for a really reasonable price.
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A
Rating: 4 out of 5
after a first order that did not correspond to what I had ordered, a new delivery was made. I regret, however, having been forced to pay 5 euros for the return knowing that I followed the advice indicated on the site (take 1 cm less) and that the color did not match.
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L
Rating: 5 out of 5
Very good listening to the specifications which were respected 100%!
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C
Rating: 5 out of 5
Package received very quickly and easy order. Thank you
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L
Rating: 5 out of 5
Very fast. Nothing to say!! :)
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