Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2016
difficult to use...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2016
Order processed quickly, special requests from the customer are taken into account.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2016
Perfect, fast delivery, reasonable prices, an enormous choice!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2016
Very pleasant phone contact/advice, notification email of availability received quickly. Totally satisfied with my first order. The only downside, the colissimo took a while to arrive. It would be good to also offer relay points, as most online merchants do.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2016
Fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2016
Timely and impeccable delivery. Product conforms to the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2016
Fast and careful shipping!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2016
Trustworthy house. To recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2016
GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2016
CLEAR, PRECISE, EFFECTIVE
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2016
serious and readable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2016
Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2016
Excellent product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2016
very good for hat lovers!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2016
Excellent value for money
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2016
a professional house, to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2016
Very well supplied in choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2016
Very good service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2016
Completely informative
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2016
perfect service. I will come back to you on occasion
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2016
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2016
too bad that for the price it is made in China I am disappointed!
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Response from Chapellerie Traclet
Hello
This information about the place of manufacture is well noted on the product sheet (Ski Lanka)
http://www.chapellerie-traclet.com/fr/casquette-stetson/2084-casquette-brooklin-oregon-noir-stetson.html
For a cap made in Germany or other countries, this information is also well noted in the summary table.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2016
Prices are very interesting.
Fast and careful shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2016
Confirms the description, exactly what I was looking for
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2016
CLEAR WELL PRESENTED FAST DELIVERY NO ERROR
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2016
it is comfortable we expected a nice cap and it is as described
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2016
Satisfied with this order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2016
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2016
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2016
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2016
Products of very good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2016
Very good site, serious and reliable without unpleasant surprises, to recommend without hesitation to a customer who wants to be loyal to the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2016
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2016
Everything was perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2016
Excellent
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2016
Good site, many choices, prices are very good, but the tracking of packages is a bit random, but arrives within the indicated time.
The packaging is top-notch, too bad there is no transport case delivered with the hat, it wouldn't cost much more.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2016
Serious and quality site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2016
Very good, there is a choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2016
The speed of shipping and the quality of the product was perfect. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2016
Very good site, product conforms to the description and good explanation for the size, fast delivery, very good.
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