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Rating: 5 out of 5
Well-made site, fast delivery. Good company
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
Very good, fast delivery, neatly packaged, hat looks great.
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W
Rating: 5 out of 5
Superb. Thank you.
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É
Rating: 5 out of 5
Perfect, pleasant hat to wear.
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C
Rating: 5 out of 5
Impeccable, thank you
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C
Rating: 4 out of 5
Good overall
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G
Rating: 5 out of 5
Fast shipping, good packaging, good communication with the store, product compliant, recommended store.
A nice Stetson Hatteras Oily Goat cap made of leather from the new 2025 collection.
Nice split goat leather (refined) of great quality, soft but holds its shape well.
Exceptional manufacturing quality, especially with these high-end Stetson models made in Germany, superior to models made in Eastern Europe and China.
A dark natural brown color with a long visor in
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A nice Stetson Hatteras Oily Goat cap made of leather from the new 2025 collection.
Nice split goat leather (refined) of great quality, soft but holds its shape well.
Exceptional manufacturing quality, especially with these high-end Stetson models made in Germany, superior to models made in Eastern Europe and China.
A dark natural brown color with a long visor in
J
Rating: 5 out of 5
Oversize
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P
Rating: 5 out of 5
style that I really like, quite rare in the Autumn Winter models.
Size just to measure (Stetson is often a bit larger than the specified size, but not on this model).
Personally, I like to apply a bit of leather care balm (Renapur) as soon as I receive it, which darkens the color a bit but gives a more satin finish to the leather; in any case, the balm is essential for regular maintenance afterwards.
Overall satisfied with my purchase, it is an investment, it is a product made to last a long time if well maintained.
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Size just to measure (Stetson is often a bit larger than the specified size, but not on this model).
Personally, I like to apply a bit of leather care balm (Renapur) as soon as I receive it, which darkens the color a bit but gives a more satin finish to the leather; in any case, the balm is essential for regular maintenance afterwards.
Overall satisfied with my purchase, it is an investment, it is a product made to last a long time if well maintained.
W
Rating: 5 out of 5
very satisfied exactly what I wanted
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P
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
Order received quickly. Product corresponding to my expectations.
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J
Rating: 5 out of 5
Order and delivery done in record time, top packaging
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S
Rating: 5 out of 5
Very good
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G
Rating: 4 out of 5
Good choice
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J
Rating: 5 out of 5
very good service
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G
Rating: 2 out of 5
The photos do not necessarily correspond to the hat models and the description of the model is incorrect.
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Response from Chapellerie Traclet
Hello,
We thank you for taking the time to share your feedback. We are sorry to learn that the photos and descriptions did not meet your expectations. Your opinion is valuable and helps us constantly improve our services. Please feel free to contact us for any questions or clarifications.
For the Borsalino hat, we forgot to correct part of our text indicating that this model no longer has a lining but a simple classic grosgrain without inner leather.
The information was indicated in the text about
About the Borsalino blues brothers hat
Composition: 100% felt hair
Brim width: approx. 5 cm
Crown height: approx. 10 cm
Handmade in Italy
Without inner lining
Best regards.
Traclet
We thank you for taking the time to share your feedback. We are sorry to learn that the photos and descriptions did not meet your expectations. Your opinion is valuable and helps us constantly improve our services. Please feel free to contact us for any questions or clarifications.
For the Borsalino hat, we forgot to correct part of our text indicating that this model no longer has a lining but a simple classic grosgrain without inner leather.
The information was indicated in the text about
About the Borsalino blues brothers hat
Composition: 100% felt hair
Brim width: approx. 5 cm
Crown height: approx. 10 cm
Handmade in Italy
Without inner lining
Best regards.
Traclet
J
Rating: 4 out of 5
Order received as expected.
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Y
Rating: 5 out of 5
Quality of services, site, products and speed of product shipping.
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S
Rating: 5 out of 5
Very large choice and quality
Fast and efficient service
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Fast and efficient service
S
Rating: 5 out of 5
Good quality but made in China
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P
Rating: 5 out of 5
Very wide choice.
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D
Rating: 4 out of 5
Fast delivery, the cap received matches its description. Quality item.
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A
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Impeccable
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P
Rating: 5 out of 5
keep it up
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A
Rating: 4 out of 5
Good
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J
Rating: 5 out of 5
Super fast delivery
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P
Rating: 5 out of 5
Perfect!
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J
Rating: 5 out of 5
in accordance with the product presentation; good quality. speed of dispatch
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B
Rating: 5 out of 5
This site offers a very wide choice of hats of all kinds, impossible not to find your happiness.
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C
Rating: 5 out of 5
Very fast shipping product in line with my expectations
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C
Rating: 5 out of 5
Corresponds exactly to what I wanted
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N
Rating: 5 out of 5
Serious, fast and beautiful quality
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F
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Remarkable site
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M
Rating: 5 out of 5
Very good.
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T
Rating: 5 out of 5
Very beautiful product in accordance with the description
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H
Rating: 5 out of 5
Everything was perfect. Thank you very much.
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P
Rating: 5 out of 5
A lot of choices of hats on this site, simple and intuitive navigation, affordable prices. Small waiting time expected between order and shipping. Deadline respected. Hat secured in reinforced package, arrived in perfect condition. Product in line with my expectations. I recommend this site. PA
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