Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 4 and 5 stars

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M
Marco A.
Rating: 5 out of 5
following a purchase from 16/09/2025
very friendly, impeccable service!
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Philippe V.
Rating: 5 out of 5
following a purchase from 27/08/2025
Waiting times a bit long but still respecting their commitment
Top packaging and merchandise received without defects
Thank you
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Marie-Odile S.
Rating: 5 out of 5
following a purchase from 22/09/2025
Delighted with my purchase. The item is of excellent quality. I really like the color, the quality of the fabric and its originality. Completely satisfied therefore.
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Romain M.
Rating: 5 out of 5
following a purchase from 31/07/2025
Pleasant site and navigation.
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Thibaut M.
Rating: 5 out of 5
following a purchase from 11/09/2025
A lot of choices of shapes, colors and sizes. Fast delivery.
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Michèle P.
Rating: 5 out of 5
following a purchase from 20/09/2025
Wide choice
Practical site
Fast shipping
Perfect packaging
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Jean M.
Rating: 4 out of 5
following a purchase from 12/09/2025
okok
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Jean-Michel L.
Rating: 5 out of 5
following a purchase from 20/09/2025
Very good
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Marie-Line B.
Rating: 5 out of 5
following a purchase from 20/09/2025
I quickly found the cap that I could no longer find in stores.
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Pascal S.
Rating: 5 out of 5
following a purchase from 19/09/2025
Fast, in accordance with the description and perfect size
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Dominique D.
Rating: 5 out of 5
following a purchase from 19/09/2025
super happy with my purchase and fast delivery I recommend your store
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Serge N.
Rating: 4 out of 5
following a purchase from 25/08/2025
It would be nice to have all available colors for each type of hat instead of one page opened per color.
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Loan F.
Rating: 5 out of 5
following a purchase from 01/08/2025
The perfect order
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Catherine F.
Rating: 5 out of 5
following a purchase from 08/09/2025
Perfect navigation on the site. Fast delivery.
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Francoise C.
Rating: 5 out of 5
following a purchase from 15/09/2025
Very beautiful items. The scarf and hat are totally what I expected. The blue of the hat is that of a very beautiful hat I saw in Russia worn by a young girl during the Russian anthem
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Philippe D.
Rating: 5 out of 5
following a purchase from 20/09/2025
Warm welcome and great professionalism
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Pierre G.
Rating: 5 out of 5
following a purchase from 16/09/2025
Perfect. Clarity, information, responsiveness.
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Alec D.
Rating: 5 out of 5
following a purchase from 16/09/2025
Fast and efficient! Compliant product
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Christophe C.
Rating: 4 out of 5
following a purchase from 18/09/2025
Very nice product, meets my expectations.
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Arnaud D.
Rating: 5 out of 5
following a purchase from 18/09/2025
Compliant product and delivery time respected. It's perfect
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Arsene P.
Rating: 5 out of 5
following a purchase from 18/09/2025
Very satisfied with the delay and apparently the product, which I have not yet used
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Nathalie P.
Rating: 4 out of 5
following a purchase from 18/09/2025
Searching for items is quite easy thanks to the magnifying glass. Ultra-fast delivery. Hats conform to the description. I recommend.
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Bob R.
Rating: 4 out of 5
following a purchase from 21/08/2025
Correct
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C
Corine L.
Rating: 5 out of 5
following a purchase from 15/09/2025
Fast shipping, compliant product.
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Xavier M.
Rating: 5 out of 5
following a purchase from 14/09/2025
Good responsiveness, quality products, good advice regarding the hat size
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Pierre L.
Rating: 4 out of 5
following a purchase from 13/09/2025
Satisfactory
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Thierry L.
Rating: 5 out of 5
following a purchase from 08/09/2025
Hat conforms to the description. Careful shipping.
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Antonio F.
Rating: 5 out of 5
following a purchase from 15/09/2025
I am satisfied with my purchase. Serious site
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Alain Z.
Rating: 5 out of 5
following a purchase from 15/09/2025
satisfaction
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Christoph L. G.
Rating: 5 out of 5
following a purchase from 05/09/2025
In short - the 5 stars reflect my judgment
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Jérémie L.
Rating: 5 out of 5
following a purchase from 24/08/2025
Quality, comfort, class, BUT WHAT DOES THE PEOPLE ASK FOR?!
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Sophie B.
Rating: 5 out of 5
following a purchase from 17/09/2025
Good quality, very fast delivery
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Marie L.
Rating: 5 out of 5
following a purchase from 16/09/2025
Fast delivery, responsive and efficient customer service. Excellent quality hat and perfect size. Delighted with my order
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Sylvie R.
Rating: 5 out of 5
following a purchase from 17/09/2025
Perfect transaction, I called to know the availability and delivery options, I spoke to a gentleman who explained well how I should proceed and the next day the package was there. The perfect cap. I really recommend you.
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Francis P.
Rating: 5 out of 5
following a purchase from 15/09/2025
very good and very fast
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Jérôme L.
Rating: 5 out of 5
following a purchase from 15/09/2025
Compliant product!
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Fief M.
Rating: 5 out of 5
following a purchase from 16/09/2025
Caps at attractive prices. Nice models. Regional of the category
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Christophe B.
Rating: 5 out of 5
following a purchase from 15/09/2025
I am very satisfied with the ordered product.
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Bernard W.
Rating: 5 out of 5
following a purchase from 03/09/2025
Very good navigation on the site... the delivery went perfectly... the package received in perfect condition..
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Laurent G.
Rating: 5 out of 5
following a purchase from 16/09/2025
Fast delivery and well-packaged items
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